First, the staff: friendly, helpful, and *thoughtful* staff across the board. The valets were helpful in making sure we knew about temporary road closures, the best way to get to the airport from the hotel, and so on. The front desk staff were super-knowledgable and helpful to both us and to other guests with questions or seeking recommendations. The facilities guy that was repainting trim noticed me waiting for the restroom in the lobby and let me know that there was another available over by the restaurant, telling me where it was located. The housekeeping staff said a friendly hello every time we saw them. This seems to be a really well managed staff and one that seems to like working where they work.
Location: central, walkable to everything downtown, close to SkyTrain, and steps away from restaurants and shops.
Facility is nicely updated; only the bathroom fixtures aren't relatively new, and they're still functional and in good shape.
Pro tip: If your room is on the second floor, make sure you're not right next to the ice machine. The ice buckets are metallic, and noisy!