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All reviews made to order breakfast free international calls fiji water gotham steakhouse free phone granville station downtown vancouver breakfast was included small elevator free bottled water street noise canada place front desk staff small hotel great boutique central location business center
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Reviewed December 1, 2011

I think the St. Regis might be the nicest small hotel I have ever stayed in, and I have stayed in hundreds of hotels. First, the staff, from check in to check out and everywhere in between, above and beyond expectations. Staff in the excellent breakfast room, in the lounge/restaurant, housekeeping, extremely helpful, friendly, just interested in making your stay the best it can be. The breakfast is a great bonus, it is a very nice cooked to order served breakfast, great! The hotel is in great condition, recently renovated, the rooms are very nice, clean and comfortable, well kept, great beds, everything pretty much perfect. On top of great service in a nice facility, it is located in the heart of Vancouver, close to everything for tourists or sporting events, or business.

Date of stay: November 2011
  • Trip type: Travelled with friends
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Thank TerryM846
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed November 29, 2011

We were so impressed with our stay at the St.Regis, before we even arrived, they called us while we were enroute to advise that the usual access to their parking had been blocked due to the Grey Cup parade. Ryan explained how we needed to go about accessing their parkade once we arrived. Ryan and Casey were extremely helpful once we arrived, and got our luggage up to our room. We were there at least 5 hours before the check-in time, and they already had our room ready for us. We were so impressed with the rooms, very beautifully decorated, and the bathroom was gorgeous. Complimentary breakfast was included with our stay, and it wasn't just a little partial snack, but a full breakfast. There wasn't a bad thing about this hotel, the service is top notch. I only have one constructive comment, and that is , I would ditch the one cup coffee maker for a regular hotel coffee brewer and I would ditch that coffee you have in the rooms, it's horrible, thank God you have a Starbucks downstairs. Loved the pub too, and had awesome service from Dora!! Our friends came in with us, and were so impressed with the St.Regis that they are booking rooms there for their next visit to Vancouver. Thanks for the wonderful stay!

Ed and Virginia Iceton

Date of stay: November 2011
  • Trip type: Travelled as a couple
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1  Thank eviltidball
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
STregisVancouver, General Manager at St. Regis Hotel, responded to this reviewResponded December 1, 2011

Dear Ed and Virginia, Thank you very much for your kind words. Our free trade and organic coffee may not be to everyone's taste but we do appreciate your feed back. We are looking at our coffee program and may make charges in the future. Thank you for staying with us and we all hope to see you again soon.

Jeremy Roncoroni,
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed November 29, 2011

The St. Regis was a very pleasant place to stay in most important respects. The room appointments were especially attractive, and a positive surprise in an older building. The heritage background was a genuine plus for us. The location turned out to be excellent. The staff was very anxious to please.

A couple of drawbacks that may or may not be important to visitors:
- The restaurant has a noisy and party-like atmosphere: kind of a roadhouse. It's a mismatch for a hotel that is really quite classy.
- The elevator and rooms are on the small side. That must be what comes with renovating an older building.

Date of stay: November 2011
  • Trip type: Travelled with friends
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Thank stampsbluecollie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
STregisVancouver, General Manager at St. Regis Hotel, responded to this reviewResponded December 1, 2011

Thank you very much for your kind words. I wanted to let you know that we are currently constructing a hallway to connect our lobby to the cocktail lounge at Gotham Steakhouse. We hope to have the hallway in place by end of January 2012. This will give our guests a choice between our St. Regis Bar and Grill, an energetic sports bar and Gotham Steakhouse, Vancouver's finest steakhouse providing a more upscale environment. Thank you for taking the time to provide your comments and we look forward to seeing you here in the future.

Jeremy Roncoroni
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed November 29, 2011

St Regis Hotel

After reading the favorable reviews on Trip Advisor, we decided to give this hotel a try for our three day stay the week of 11/21. Our stay couldn't have been better! This hotel pays attention to every detail. The staff was always friendly and eager to help. The room was tastefully decorated with nice linens, a comfortable chair and a desk. Wi-Fi worked well. Our bathroom was good size with a soaking tub/shower combo. Our friends had a room with a walk-in shower and heated floor. The hotel/room was very clean. The complimentary breakfast was good with three different choices. Each choice provided more food than we could eat. The location was perfect for us as we could easily walk to shopping, restaurants and transit. The hotel is convenient to transit with the Granville Sky Train station next door. We caught the on/off trolley approx 4 ½ blocks from the hotel. There were good restaurants close by. The St. Regis Bar and Grill is attached to the hotel. The Shore Club is a block away and had delicious food and atmosphere. The parking for the hotel was a little awkward so take advantage of the detailed instructions you receive before arrival and be sure to let them take your bags when you stop to get your parking pass. We like to take care of our own bags so were a little skeptical of this process but quickly realized they know what they are doing and will take good care of your bags while you park your car. We definitely recommend this hotel and will stay there again.

Date of stay: November 2011
  • Trip type: Travelled with friends
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Thank sandgravity
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed November 26, 2011

We stayed 4 nights at St.Regis Hotel because my wife attended her cardiovascular congress.Hotel is central located in Downtown, so you can walk to almost everything you want to see. Rooms are very clean, bathroom we had was huge, realy nice renovated. Staff was absolutely helpful, courteous, exceptional. Bed was comfortable, free wi-fi, free international phone calls, breakfast was good, but if you stay longer than 3 days you are running out of choices. Pub is right next door to hotel, same thing, perfect atmosphere, easy friendly staff, awesome food, fair priced, varity of beers, wine and other nice drinks.
Something we didn't like? Well if you want, you always will find it. For us it was perfect.
Thank you hotel crew and special thanks to Jeremy, GM for your support. Great job.

Room tip: Would not book smart double bed, better queen or King.
Date of stay: October 2011
  • Trip type: Travelled on business
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Thank Manuel W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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