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Jo M
Edmonton, Canada

Great Location - Great Views

4.0 of 5 bubblesReviewed Apr 27, 2022
We were on a family trip with our adult daughter. Our room was spacious enough for three adults and we appreciated the housekeeping practices of only coming in when requested. The view from our corner room was fantastic. A little on the negative side were things like tiny beverage glasses, no information regarding things to do or restaurants in the area.
Date of stay: April 2022
Room Tip: Book a higher corner room for great views.
4.0 of 5 bubblesValue
5.0 of 5 bubblesRooms
4.0 of 5 bubblesService
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Reviews (3,685)
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Traveller rating
2,036
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45
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All reviews robson street abode restaurant stanley park great location corner room capilano suspension bridge downtown vancouver small balcony huge room hop on hop off bus within walking distance higher floor shopping and restaurants water view mini fridge comfortable beds central location
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Reviewed April 27, 2022 via mobile

Absolutely thrilled about our stay at the Blue Horizon. My opinion is the higher the room, the better! Views were gorgeous, bed was cozy, space was great. Definitely made early mornings and late night views memorable. Couldn’t be happier

Date of stay: April 2022
Trip type: Travelled as a couple
Thank H7992EVangiew
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed April 26, 2022

Stayed here a few years ago for 3 days awaiting a n Alaska cruise. STAFF was excellent; attentive, accommodating and very helpful. That was then.
Reservation made over 3 months before arrival. Asked for certain room type. Upon arrival I was given a standard queen on the 10th floor (1004) right next to the elevators ( which I HATE) with a view of a noisy Robison Street. Trash was piled up next to my door by the service elevator.
I went down and “politely “ told the Front Desk of my disappointment and wished another room. I was told that the hotel was completely sold old and there was nothing they could do but have the trash removed. Really, that’s all that could be done. I couldn’t be switched so some other schmuck would get the bad room 😂.
Just bad Customer Service. I have raved about this place to friends who have later stayed here. Well, the raving is over and the complaining has started.
They even charged my CC $330 dollars for a $135 day rate: security deposit. Really!!!
As I sit across the street having dinner at Coco Rico Cafe I can attest I will not stay at Blue Horizon again.

Date of stay: April 2022
Trip type: Travelled solo
1  Thank harley m
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed March 28, 2022

Booked this hotel last minute but it was great. Had nice views of the water and the mountains as well as the buildings. Staff was very nice and accommodating and I absolutely loved the room and the shower. Had like a panoramic view of the city for a great price!

Date of stay: March 2022
  • Trip type: Travelled on business
    • Location
    • Rooms
    • Service
1  Thank tieraw2015
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed March 26, 2022

The location is great. It’s quiet. The rooms are clean. Views are nice. Rates are good. Pool is great for kids.

Unfortunately they don’t clean the room each day. As a parent with 2 kids - this is always a treat when staying at a hotel. The staff do not enter your room during your stay. You have to ask 24 hrs in advance for housekeeping. Which means your garbage bins fill in a hurry and you run out of cups etc. You can call to ask for more supplies but it’s a bit of a hassle.

The mini fridge is super cold - froze all our fruit/veg, milk etc for kids. Then the water in the sink is burning hot, but freezing cold in the shower.

Steam room out of service during our 3 night stay and despite calling for help from staff, couldn’t get the tv webcasting to work (hoping to watch movie on Netflix with kids) and the family movie selection on their hotel ordering service was very limited.

Date of stay: March 2022
Trip type: Travelled with family
Thank V2443TElindsaym
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed March 17, 2022

We thoroughly enjoyed our 3 night stay. The hotel is clean comfortable and the location is perfect. The view from the 20th floor was gorgeous and the staff went out of their way to ensure we had a terrific stay. The salt water pool is amazing and so nice to have a hot tub to enjoy. Located central to Stanley Park and downtown Vancouver, we would stay here again!

Room tip: The 20th floor is also pet friendly
Date of stay: March 2022
    • Sleep Quality
    • Cleanliness
    • Service
Thank Seacombes
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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