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“Clean, a little quirky and friendly staff”
Review of Victorian Hotel

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Victorian Hotel
Ranked #39 of 92 Hotels in Vancouver
Certificate of Excellence
Elora
Level 3 Contributor
14 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
“Clean, a little quirky and friendly staff”
Reviewed 11 September 2016

If you want a predictable chain hotel experience, this may not be the place for you. If however, you want a spotless room with quirky charm and a breakfast experience that you might find in family hotels in Europe - (stocked with really good croissants, fresh fruit etc,) than you'll like it here.
No, there is no elevator, but the friendly staff carried my bag up to the third floor for me (minus any bell-hop hoity toity airs). This is my go-to Vancouver hotel.
Other plusses? Location - steps to Gastown and price.

  • Stayed September 2016, travelled with family
    • Value
    • Sleep Quality
    • Service
Helpful?
1 Thank Toni E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BMacGM, General Manager at Victorian Hotel, responded to this review, 19 September 2016
Thanks-a-ton Toni E, we pride ourselves on being a little different and certainly appreciate those who get the appeal. Please come again.
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774 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (209)
Date | Rating
  • Chinese (Traditional) first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Any
English first
Wantirna, Australia
1 review
Reviewed 9 September 2016

Elegant room badly let down by noise intrusion from 'party people' in the street below between midnight and 4am. Double window glazing compromised by make-shift air conditioner installation through window opening which let the noise in.
Common area, breakfast room and reception (not very professional) were reminiscent of back packer accommodation. We got much better accommodation in Robson St, Vancouver for less price.

Room Tip: Cannot recommend at the price we paid
See more room tips
  • Stayed August 2016, travelled as a couple
    • Location
    • Rooms
    • Service
Helpful?
Thank Bruce M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BMacGM, General Manager at Victorian Hotel, responded to this review, 19 September 2016
Thanks for your view Bruce. I admit that it's been really expensive to stay in Vancouver this summer. I feel we consistently offer one of the best values in town. I'm terribly sorry you didn't see it that way.
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1 review
Reviewed 9 September 2016 via mobile

This is a beautiful hotel with very friendly staff in an excellent location. The downside is that we realize that you don't have your own bathroom. We shared with about 8 other rooms. Had we realized we would be sharing toilets and bathrooms we wouldn't have stayed there.
The breakfast room is also very small

Stayed September 2016, travelled as a couple
Helpful?
Thank Dirk v
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BMacGM, General Manager at Victorian Hotel, responded to this review, 19 September 2016
My apologies go out to you Dirk. Occasionally some people are completely unaware what the concept of "shared bathrooms" actually means. So even though the term is embodied in the room type they book, it doesn't register. I'm sorry for that. We do everything we can to describe the room in-depth on all distribution channels but unfortunately, situations like yours are not entirely uncommon. Again, my regrets for the confusion.
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Palo Alto, California
Level 2 Contributor
5 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 8 September 2016

The rooms are small, but highly elegant. The wooden floor and the high ceilings offer an antiquated atmosphere, as does the exquisite wooden furniture in the rooms. Even the massive pipe that ran across our ceiling seemed to blend in this old-fashioned setting.

The staff is a different story. The hotel is undermanned, so it is hardly a surprise that the hackneyed receptionist-concierge-bell boy-waitress was unable to include courtesy in her one-man show. The service was impatient and impertinent, casting a shadow on our stay.

Beware the wrath of the Australian receptionist, mate!

  • Stayed September 2016, travelled as a couple
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
1 Thank Albert_Vick
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BMacGM, General Manager at Victorian Hotel, responded to this review, 19 September 2016
Well Albert, I'm delighted you loved our decor, I am however, a little surprised by your comment about one of my staff members. She just happens to be our guest's most popular desk agent. I'm really sorry you didn't see her best side, I'm giving her a mulligan, as anything less than cheery disposition is completely out of character for her.
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Edinburgh, United Kingdom
Level 5 Contributor
51 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed 6 September 2016 via mobile

We arrived late with our giant bags to find there was no lift. Not great when you've been travelling for 24hrs. On arrival the front desk was good and did help us with our bags. The room was small and unfortunately the window didn't close correctly so we had a fair bit of street noise. The breakfast (continental) was ok - croissants, bread and tinned fruit. Overall the experience was OK. We wouldn't stay there again however.

Stayed September 2016, travelled as a couple
Helpful?
Thank Aisling T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BMacGM, General Manager at Victorian Hotel, responded to this review, 19 September 2016
Thanks for your comments Aisling, I sure hope your return flight is less than 24 hours.
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Boston, Massachusetts
Level 4 Contributor
43 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed 5 September 2016

We needed a place for one night in downtown Vancouver before our cruise. This fit the bill - looking for something under $200, walkable, and close to cruise port. Good on all counts. Very clean. A/C unit kept room cool and though a little loud, probably blocked street noise. Nice bathroom. Friendly desk people (we met two). Easy to walk to Gastown for meals and for tour bus. Continental breakfast was lacking - would have been enhanced even by hard boiled eggs or a waffle maker. Flight of steps to the front door might be a problem for some, as well as lack of elevator. Overall a really nice place for what we wanted. Would stay again.

  • Stayed August 2016, travelled as a couple
    • Location
    • Cleanliness
    • Service
Helpful?
Thank Janie W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BMacGM, General Manager at Victorian Hotel, responded to this review, 19 September 2016
It sure sounds like we fit the bill Janie and it's good to read that you enjoyed your stay. Go Red Sox! (well, let's meet the Jays in pennant race). Please come again.
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LONDON
Level 3 Contributor
15 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 31 August 2016 via mobile

A nicely furnished hotel in Vancouver in a good location. Close to Gastown, Chinatown and downtown areas. Lots of restaurants nearby. Good transport links.

Towel was stained and breakfast was somewhat limited to cereal and toast and croissants. This is only a problem as I think the hotel is overpriced but yes I would stay again.

Stayed August 2016, travelled as a couple
Helpful?
Thank Stuart A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BMacGM, General Manager at Victorian Hotel, responded to this review, 19 September 2016
Many thanks for your review Stuart, we look forward to seeing you on your return trip.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Victorian Hotel

Property: Victorian Hotel
Address: 514 Homer St, Vancouver, British Columbia V6B 2V6, Canada
Phone Number:
Region: Canada > British Columbia > Vancouver > Gastown
Amenities:
Business Centre with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Restaurant
Hotel Style:
Ranked #39 of 92 Hotels in Vancouver
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Victorian Hotel 2.5*
Number of rooms: 47
Official Description (provided by the hotel):
Located in the heart of downtown Vancouver, discover the Victorian Hotel-a newly renovated boutique-style property housed in a beautiful brick Victorian era building dating back to 1898. Once inside,guests are transported to the 21st century with 47 beautifully appointed guest rooms designed to create a truly alternative hotel experience.The location is at the nexus of 3 distinct neighborhoods. Historic Gastown,trendy Yaletown and the brand new development of Coal Harbour next to the Convention Centre, are all within walking distance.The shopping district of Robson street and the entertainment sector of Granville are also just minutes away. Waterfront Sky Train station and Roger's Arena are both approximately 5 minute walks from the hotel. ... more   less 
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