The location is excellent for access to the convention centre, the seaplane terminal and the business district. All are within easy walking distance (under 10 minutes for the most part) or a short taxi ride. Robson street shopping and Coal Harbour area stores and restaurants are a few blocks away. All of this makes the Marriott Pinnacle attractive to groups of convention goers - so calm is not one of the hotel's strong points
Mine was comfortable and efficient, but surprisingly unfashionable for the price. The bed was comfortable and the bathroom is standard for a chain hotel.
Service is spotty: housekeeping varied - on one day there were crumbs left on the desk, on another laundry bags were not replenished automatically. Reception/concierge service was generally less forthcoming with assistance that it ought to have been, and the tone of some of the interactions witnessed between the Front Desk and guests whose first language was not English made me cringe. (To be fair, this phenomenon may not be unique to the Marriott. Despite the multicultural, plurilingual reality, Vancouver's hospitality staffers' impatience with speakers of other languages may be more widespread than the city boosters like to admit. I heard it expressed sharply at the airport arrivals area and at the front desk in one other hotel.)
Guests at this facility are probably overpaying for name recognition and there are many other hotels with lower rates and similar offerings nearby. I will stay elsewhere when next I spend 5 nights in Vancouver.
- Official Description (provided by the hotel):
- The awe-inspiring North Shore Mountains set the stage for a wonderful stay here at Vancouver Marriott Pinnacle Downtown Hotel, a top choice among hotels in Vancouver, BC. Located in the heart of Downtown Vancouver, we are steps away from the Cruise Ship terminal and the Vancouver Convention Centre. We welcome business and leisure travellers to our waterfront hotel, which is a premier choice for Downtown Vancouver hotels near dining, entertainment, and more. With beautifully designed accommodations and first-class service, you will thoroughly enjoy a comfortable stay with us. Most of our rooms offer excellent views of downtown Vancouver, or of Coal Harbour and the mountains. At our Showcase Restaurant and Bar, you will be able to find exceptionally delicious West Coast cuisine. Showcase is the place where locals and our hotel guests feel at home while they are discovering new fare and new experiences. Stay with us! Our Vancouver waterfront hotel offers an exceptional experience for a business or leisure visit to Vancouver, British Columbia, Canada. ... more less
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- Also Known As:
- Marriott Vancouver
- Vancouver Marriott