Excellent location and great management team, but our stay was not very relaxing because we had mice in our unit. We saw a mouse on three different occasions so we were pretty unnerved.

The management had already moved us once (because the original unit we were assigned had a really awful smell). One of the managers (Kent) moved us to an upgraded unit, and it was great. Until we saw a mouse on our first night. Kent came back afterhours and put mouse traps throughout the unit. The mice did not fall for it.

The next day we saw mice droppings in the living room, kitchen, and dining room (photos attached). We spoke with the other manager, Tag, who was also very helpful. He did explain that mice is sometimes to be expected since it is a metropolitan city, and he vacuumed the unit for us, and provided sheets so we can cover the furniture and sit on the couch. Basically, the management team did everything in their power to help, but of course, there’s not much they can do about the mice in the walls of the building.

We were offered to look at another unit should we want to move. We looked and saw a mousetrap under the couch of that unit, so we figured, what’s the point of packing up and moving again, if the mice was everywhere?

We decided to make the best of it. We bought some suggested repellents (peppermint oil, dryer sheets, and cayenne pepper), and placed them all over. We also had to wash the dishes before each use because we don’t know if any of the little buggers crawled on them. It was pretty hard to just take off your shoes and kick back, I didn't even want to think of anything running around me while I slept.

Anyway, as previously stated, the location is excellent. We felt safe walking at night. There were lots of local restaurants and shops within walking distance, and the park is pretty much at your backyard.

Would I stay at Rosellen Suites again? Maybe. If I can bring cats.

We (a couple) stayed on 3 separate occasions this year for 2 days, 5 days and 7 days in a one bedroom suite. Each stay was terrific.
- Although the suites are dated, the bed on each occasion was comfortable. On the first stay (luckily the 2 night one) the TV was faulty .
- The suites are very spacious, clean and for the two longer stays were serviced each 2 or 3 days. All facilities were good.
- Free laundry service in the basement is excellent.
- Ideally situated in the very popular West End of Vancouver, close to Stanley Park, close to restaurants and shopping and ideally situated to walk all around Vancouver.
- For us, value for money was excellent.
- We plan to stay here again next year for about the same period.
Thank you Rosellen Suites... Phil and Michele Brisbane Australia

Almost all, if not everything they say about themselves, was misleading. ‘Quiet’ place - the garbage collection in the morning sounded like a building demolition - we jumped up to look through the window ti see what’s the shattering noise… And talking about dated - it smelled death … Please check out the photos. We couldn’t believe people can leave good reviews for such a dump. The only, and indeed the only, good point was it’s size. And all that for 400 CAD a night.