Dear hayleyjtl,
Thank you for taking the time to review our property.
I'm happy to hear you have enjoyed the views from your room. Everybody loves the view of BC Place at night, especially when they change the colors of the lights few time during the night.
I'm sorry to hear you have experienced some problems in your room .We rely on our guests to let us know if there is something wrong, so we can correct it immediately. Front desk agents are at your disposal 24/7 and we have plenty of rooms to move you to and make your stay enjoyable one. Please do not hesitate to call us, we are here to serve you.
Since the COVID restrictions have been lifted, we are able to offer hot breakfast buffet. Our guests now are able to eat in our breakfast room and enjoy breakfast buffet once again.
Thank you again for staying with us.