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“DON'T EAT HERE! Horrible experience.”
Review of Kaya Malay Bistro

Kaya Malay Bistro
Ranked #1,015 of 4,015 Restaurants in Vancouver
Cuisines: Malaysian
More restaurant details
Restaurant details
Dining options: Reservations
Neighbourhood: Shaughnessy
Reviewed June 19, 2017

DON'T EAT HERE! Horrible experience.
Made a reservation for their Anniversary all you can eat.
Our party included a pregnant lady and a 6 year old child.
Placed large order and also ordered Roti Canai off regular menu to accompany.
Waited close to 40 min before starter soup arrived and another 20 min after that before 4 tiny pieces of pork (one of which was all gristle and fat) arrived to be shared across 6 people.
Meanwhile, we saw numerous full plates leave the kitchen and an entire long table of 10 people adjacent to us finish their meal.
Asked twice to check on our order and had to ask two different staff before water was refilled.
Eventually, dishes did start coming at the 1.5 hour mark and consisted of mostly larger portions of nasi goreng and pad thai carbs. These dishes were lukewarm as if left to sit. They continued to give us duplicates of certain carb dishes while our protein dishes were measly or didn't arrive at all.
I stopped the insanity at the 2 hour mark asking to speak to owner.
Owner didn't show and staff apologized saying the kitchen was "very busy" (obviously with other tables). They had the cheek to charge us full price along with the extra itemized line of roti canai and half-heartedly offered a 10% discount which didn't cover tax.
Over $100 and 2 HOURS later, we left angry and hungry!
I bought my 6 year old child fries and chicken elsewhere!
Poor Quality food
Bad Portions
Inadequate service
As someone who eats out with groups every weekend as well as two to three times during the week, this was the WORST DINING experience I've had in YEARS!!!

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1  Thank JJ K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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15 - 19 of 66 reviews

Reviewed April 11, 2017

We have been coming here for years and feel that the food has gotten better recently? More care to details/ingredients or a better chefs? In any event, Happy Hour is good value at $4 Beverages/Appies. Enjoy the Roti Canai and the Samosas. Weak dishes would be the Prawns. Staff are friendly and prices reasonable. Good luck and enjoy! Bookable on Open Table!

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Thank LHOVancouver
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed January 22, 2017

Been here several times since they opened a few years ago and have thoroughly enjoyed my dining experiences here. Food's good, comes out at a good speed, and atmosphere's great.

The manager (Scott) is very passionate about what he does and always makes it a point to speak with diners.

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Thank Alan C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed January 12, 2017

Really enjoyed the Malaysian soup/noodle dish. Great curry with seafood, bean sprouts and tofu Reasonably priced.

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Thank Garry L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed August 3, 2016

It claimed to be a Malay restaurant. You have been fooled. It has nothing to offer that is close to Malay food. Maybe it can fool the Canadians but not me. The roti canai is like plastic. The curry could have just taken out from a can. The curry is sweet and suits Western diners and little real spice to offer. The cooking is more like Chinese fusion with some Malay setting..that is all it offers.

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2  Thank kaw002
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

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