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Georgia K

Vancouver’s Best Boutique Hotel

Review of Hotel BLU
5.0 of 5 bubblesReviewed Apr 23, 2023via mobile
From arrival to departure the service was great extraordinary. Our rooms were beautifully appointed, the housekeeping staff were friendly and ready to replenish the Nespresso coffees, toiletries or towels. The breakfasts were delicious, including specialty coffee and, juices. Don’t forget your swim suit and work out gear, the pool and spa are fabulous.
Date of stay: April 2023
Trip type: Travelled with family
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Luke L, General Manager at Hotel BLU, responded to this review
Responded Apr 23, 2023
Dear Georgia K,

Thank you for for choosing to stay with Hotel BLU. I appreciate you taking the time to share your great stay with us.

I am delighted to know that you enjoyed our boutique experience. From the exceptional service you received to our other thoughtful guest comforts, I am thrilled that you were able to experience our best. Our team is committed to guest satisfaction and am happy to know that we exceeded your expectations in all areas of your experience. We sincerely appreciate your recommendation and will be sure to share your kind words with the rest of our team.

Should your plans find you in Vancouver again, we look forward to welcoming you back again soon.

Sincerely,

Luke
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Reviews (2,166)
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Traveller rating
1,610
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14
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All reviews loft room great location bc place hot tub and sauna nespresso machine rogers arena within walking distance downtown vancouver robson street rain shower front desk staff excellent hotel comfortable beds lots of restaurants would highly recommend this hotel would definitely stay here again valet parking
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71 - 76 of 2,166 reviews
Reviewed April 21, 2023

Great location. Staff really nice and genuine. Breakfast was good value and rooms quiet big. Swimming pool and sauna was a real advantage, especially with jet lag when awake early. Whole hotel very clean.

Date of stay: April 2023
  • Trip type: Travelled solo
    • Value
    • Location
    • Service
Thank Donal R
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Luke L, General Manager at Hotel BLU, responded to this reviewResponded April 23, 2023

Dear Donal R,

Thank you for choosing to stay with Hotel BLU. I appreciate you taking the time to share your great experience with us.

I am thrilled to hear of your enjoyable stay with us and that you were able to experience our warm hospitality. Our team is committed to guest satisfaction and was delighted to know that we exceeded your expectations in all areas of your experience. We sincerely appreciate your recommendation and will be sure to share your kind words with rest of our team.

Thank you for choosing to stay with us whenever you are in Downtown, we look forward to welcoming you back again soon.

Sincerely,

Luke

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed April 16, 2023 via mobile

My niece and I recently enjoyed a 2-night stay at Hotel Blu. It was a lovely experience! The hotel was conveniently located to shopping, restaurants, and sports and theatre venues. The hotel was modern and relaxing, with great amenities. We enjoyed the gym and hot tub ( but there was also a pool and sauna). Our room was modern, spacious, and very comfortable. The hotel staff could not have been friendlier or more helpful. A continental breakfast was included in the price of the room. The breakfast lounge was bright, cozy and comfortable, with really lovely staff. Our continental breakfast was prefect! I would highly recommend the mango chia pudding - delicious! We had a wonderful stay at Hotel Blu and would absolutely recommend it to anyone staying in the city!

Date of stay: April 2023
Trip type: Travelled with family
Thank LoriMichaelC
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Luke L, General Manager at Hotel BLU, responded to this reviewResponded April 17, 2023

Dear LoriMichaelC,

Thank you for choosing to stay at Hotel BLU. I appreciate you taking the time to share your wonderful experience with us.

I am happy to hear of your great stay, especially enjoying our Fitness Studio, Hot Tub and the mango chia pudding at Azure Lounge. Our team is committed to guest satisfaction and was delighted to know that we exceeded your expectations in all areas of your experience. We sincerely appreciate your recommendation and will be sure to share your kind words with rest of our team.

Thank you for choosing to stay with us whenever you are in Downtown, we look forward to welcoming you back again soon.

Sincerely,

Luke

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed April 16, 2023

Great hotel with very friendly and helpful staff. Fabulous pool, jacuzzi and sauna too. Even the breakfast was definitely worth it with lots of variety on offer. Overall, comfy beds and wonderful hotel in a great location too.

Date of stay: April 2023
    • Value
    • Location
    • Service
Thank BeeBarbi
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Luke L, General Manager at Hotel BLU, responded to this reviewResponded April 15, 2023

Dear Bee Barbini,

Thank you for choosing to stay at Hotel BLU. I appreciate you taking the time to share your fabulous stay with us.

Our team is committed to guest satisfaction. I am delighted to know that we exceeded your expectations in all areas of your experience. From the exceptional service you received, your Azure Lounge breakfast to our indoor Pool and Hot Tub, I am happy to learn that you were able to experience our best. We sincerely appreciate your recommendation and will be sure to share your kind words with rest of our team.

Thank you for choosing to stay with us whenever you are in Downtown, we look forward to welcoming you back again soon.

Sincerely,

Luke

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed April 7, 2023

Everything was working, a good place to stay, the hot tab, the pool, the gym, the rooms were clean, the staff from front desk to room service was good. Enough toiletries and towel, I will visit again.

Room tip: Add signages for pool, gym and hot tab for quick acces
Date of stay: April 2023
  • Trip type: Travelled solo
    • Value
    • Location
    • Service
Thank Feiza Asha M
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Luke L, General Manager at Hotel BLU, responded to this reviewResponded April 8, 2023

Dear Feiza Asha M,

Thank you for choosing to stay with Hotel BLU. I appreciate you taking the time to share your lovely experience with us.

I am delighted to know that we are your home away from home. Our team is committed to guest satisfaction and am happy that we were able exceed your expectations in all areas of your experience. We sincerely appreciate your recommendation and will be sure to share your kind words with the rest of our team.

Should your plans find you in Vancouver again, we look forward to welcoming you back again soon.

Sincerely,

Luke

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed March 27, 2023

From checking into Hotel Blu we had a great experience. The staff were very attentive and explained all amenities available during our stay. They even have bikes available if you want to ride around Vancouver. Hotel Blu is within walking distance to many attractions around Vancouver. We stayed in a King suite and this room was fantastic We used the pool, hot tub and sauna. In the morning we enjoyed a beautiful made to order breakfast. Can’t wait till our next stay.

Date of stay: March 2023
Trip type: Travelled as a couple
Review collected in partnership with this hotel
Thank reenie2017
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Luke L, General Manager at Hotel BLU, responded to this reviewResponded March 27, 2023

Dear reenie2017,

Thank you for choosing to stay with Hotel BLU. I appreciate you taking the time to share your great experience with us.

Our team is committed to guest satisfaction. I am delighted to know that we exceeded your expectations in all areas of your experience. From the exceptional service you received, complimentary guest bicycles to our indoor Pool and Hot Tub, I am happy to learn that you were able to experience our best. We sincerely appreciate your recommendation and will be sure to share your kind words with rest of our team.

Thank you for choosing to stay with us whenever you are in Downtown, we look forward to welcoming you back again soon.

Sincerely,

Luke

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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