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girlsweekend635
Franklin, Massachusetts

Vancouver Weekend

Review of Hotel BLU
5.0 of 5 bubblesReviewed Jun 17, 2023
Excellent Stay! Rooms are modern, clean, comfortable. Location is great! Lots of places to eat, or get groceries right on same street as hotel. Staff is courteous, professional, and helpful. They go above and beyond!!! Highly recommend!
Date of stay: June 2023
Trip type: Travelled as a couple
5.0 of 5 bubblesValue
5.0 of 5 bubblesLocation
5.0 of 5 bubblesService
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Luke L, General Manager at Hotel BLU, responded to this review
Responded Jun 18, 2023
Dear girlsweekend635,

Thank you for choosing to stay with Hotel BLU. I appreciate you taking the time to share your positive experience with us.

I am thrilled to hear of your great stay with us. From the exceptional service you received and to enjoying our convenient Downtown location, I am delighted you were able to experience our best. Our team is committed to guest satisfaction and am happy that we were able to exceed your expectations in all areas of your experience. We sincerely appreciate your recommendation and will be sure to share your kind words with the rest of our team.

Should your plans find you in Vancouver again, we look forward to welcoming you back soon.

Sincerely,

Luke
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Reviews (2,166)
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Traveller rating
1,610
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All reviews loft room great location bc place hot tub and sauna nespresso machine rogers arena within walking distance downtown vancouver robson street rain shower front desk staff excellent hotel comfortable beds lots of restaurants would highly recommend this hotel would definitely stay here again valet parking
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60 - 65 of 2,166 reviews
Reviewed June 6, 2023 via mobile

Great experience from the friendly and very cheerful and helpful checkin staff at reception. The hotel was bright, airy and modern and the rooms a delight, large, spacious and immaculate with a stunning glass fronted bathroom. The hotel has a nice but small breakfast room where a breakfast is cooked to order, and I’d recommend it. It also as a delightful pool, hot tub and sauna which after a day of sightseeing is the place to relax. Location was ideal for bars and restaurants nearby and for visiting (Vancouver whitecaps?) which was just around the corner and it’s within a short taxi ride to the railway station. Very happy to have stayed there, wish we’d stayed longer.

Date of stay: May 2023
Trip type: Travelled as a couple
Thank kathryn917
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Luke L, General Manager at Hotel BLU, responded to this reviewResponded June 6, 2023

Dear kathryn917,

Thank you for choosing to stay with Hotel BLU. I appreciate you taking the time to share your positive experience with us.

I am thrilled to hear of your great stay with us. From the exceptional service you received, to enjoying our convenient Downtown location and our Pool & Hot Tub, I am delighted you were able to experience our best. Our team is committed to guest satisfaction and am happy that we were able to exceed your expectations in all areas of your experience. We sincerely appreciate your recommendation and will be sure to share your kind words with the rest of our team.

Should your plans find you in Vancouver again, we look forward to welcoming you back soon.

Sincerely,

Luke

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed May 31, 2023 via mobile

Recently stayed here for one night with our 2 kids, aged 13 & 11. Suite is large and has a double pull out couch, plus a queen bed. Hotel looks like it was recently built or renovated. Room has a large bathroom with a rain shower. We used the pool, it’s medium sized but shallow, also has a decent sized hot tub. Check in was was only area where improvements could be made, we had asked for early check in however our room was not ready until 4:15pm which is after regular check in.

Date of stay: June 2023
Trip type: Travelled with family
Thank Darren5562
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Luke L, General Manager at Hotel BLU, responded to this reviewResponded June 1, 2023

Dear Dickenson Family,

Thank you for choosing to stay with Hotel BLU. I appreciate you taking the time to share your experience with us.

I am delighted to hear of your pleasant stay with us, enjoying our Junior Suite, large bathroom and Pool and Hot Tub. I was also disheartened to learn that we fell short in exceeding your expectations during Check-in. Your experience is not reflective of the level of service we strive for. I apologize for the lapse in hospitality you received. Our team is committed to guest satisfaction. Please be assured that I have taken your feedback to heart and will be reviewing it with our team for improvement.

Thank you again for choosing to stay with us. Should your future plans find you in Vancouver again, we look forward to welcoming you back again soon.

Sincerely,

Luke

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed May 24, 2023 via mobile

We had a nice relaxing stay at Hotel Blu. The lobby is calm and welcoming, it didn’t feel crowded at all. At some points we felt like we were the only ones staying there. The room is clean and spacious. We utilised the complimentary bikes which were great! Would particularly like to highlight Melissa who went out of her way to make us feel welcome and share things to do around Vancouver. She has a lovely, friendly and engaging personality and is a true asset to Hotel Blu.

Date of stay: May 2023
Trip type: Travelled as a couple
2  Thank Graeame
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Luke L, General Manager at Hotel BLU, responded to this reviewResponded May 24, 2023

Dear Graeme,

Thank you for choosing to stay with Hotel BLU. I appreciate you taking the time to share your great stay with us.

I am delighted to hear of your enjoyable stay with us. Our team is committed to guest satisfaction and was happy to hear that you were able to experience that with Melissa's warm hospitality. We sincerely appreciate your recommendation and will be sure to share your kind words with the rest of our team.

Should your plans find you in Vancouver again, we look forward to welcoming you back again soon.

Sincerely,

Luke

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed May 23, 2023

A well managed efficient welcoming hotel.
Well located on Robson Downtown Vancouver near the Vancouver White Caps Football Stadium.
Our room was clean and tidy, spacious with a great shower room. King size bed was great.We stayed prior to our Alaska Cruise just right. Easy access to shops restaurants and bars.
The staff were very helpful with local information.

Room tip: Breakfast only no restaurant or bar plenty of options very close by.
Date of stay: May 2023
  • Trip type: Travelled as a couple
    • Value
    • Location
    • Service
Thank Carl T
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Luke L, General Manager at Hotel BLU, responded to this reviewResponded May 23, 2023

Dear Carl T,

Thank you for choosing to stay with Hotel BLU. I appreciate you taking the time to share your great experience with us.

I am delighted to hear of your enjoyable stay with us. Our team is committed to guest satisfaction and am happy that we were able to exceed your expectations in all areas of your experience. We sincerely appreciate your recommendation and will be sure to share your kind words with the rest of our team.

Should your plans find you in Vancouver again, we look forward to welcoming you back again soon.

Sincerely,

Luke

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed May 23, 2023

The Hotel BLU is a great choice for those visiting Vancouver. The rooms are large and clean, with comfortable beds and the staff are very welcoming. It's located close to lots of restaurants and shops too, so we didn't have to go far for food.

Unfortunately, there is one downside - the bathroom has a large window into the bedroom. While this doesn't bother some people, I personally don't like the idea of my husband pooping or showering in full view! If you can cope with that then the Hotel BLU is a great pick. Otherwise, you might want to look for somewhere else to stay.

Overall, if you're looking for a decent hotel in Vancouver with great amenities and a friendly atmosphere, then the Hotel BLU could be just what you're looking for. Just make sure to check out the bathroom situation before you book!

Date of stay: April 2023
Trip type: Travelled as a couple
Thank tankmc
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Luke L, General Manager at Hotel BLU, responded to this reviewResponded May 24, 2023

Dear tankmc,

Thank you for choosing to stay with Hotel BLU. I appreciate you taking the time to share your great stay with us.

I am thrilled to hear of your lovely stay with us. Our team is committed to guest satisfaction and am happy that we were able to exceed your expectations. We sincerely appreciate your recommendation and will be sure to share your kind words with the rest of our team.

Should your plans find you in Vancouver again, we look forward to welcoming you back again soon.

Sincerely,

Luke

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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