Loved this hotel, all of the staff we encountered were fantastic and so helpful. The rooms are a good size with a lovely comfy bed. The hotel is central to downtown, they also have complementery bikes you can use. The hotel has a great vibe and we really enjoyed our stay here.
Dear slimdave,
Thank you for choosing to stay with Hotel BLU. I appreciate you taking the time to share your positive experience with us.
I am thrilled to hear of your great stay with us. From the exceptional service you received and to exploring Vancouver with our complimentary bicycles, I am delighted you were able to experience our best. Our team is committed to guest satisfaction and am happy that we were able to exceed your expectations in all areas of your experience. We sincerely appreciate your recommendation and will be sure to share your kind words with the rest of our team.
Should your plans find you in Vancouver again, we look forward to welcoming you back soon.
Sincerely,
Luke
We visited this hotel about six years ago, welcome not as bright as the last time, but still the same good hotel overall. The headboard on bed a bit tired but overall room was good standard.
Great location for sightseeing and restaurants, our room was next to the air conditioning from across the street so do t forget your ear plugs !
Dear windy1875,
Welcome back! Thank you for choosing to stay with Hotel BLU again. I appreciate you taking the time to share your positive experience with us.
We are honoured to have you stay with us again. I am delighted to hear of your enjoyable stay with us. We sincerely appreciate your recommendation and will be sure to share your kind words with the rest of our team.
Should your plans find you in Vancouver again, we look forward to welcoming you back soon.
Sincerely,
Luke
Excellent Stay! Rooms are modern, clean, comfortable. Location is great! Lots of places to eat, or get groceries right on same street as hotel. Staff is courteous, professional, and helpful. They go above and beyond!!! Highly recommend!
Dear girlsweekend635,
Thank you for choosing to stay with Hotel BLU. I appreciate you taking the time to share your positive experience with us.
I am thrilled to hear of your great stay with us. From the exceptional service you received and to enjoying our convenient Downtown location, I am delighted you were able to experience our best. Our team is committed to guest satisfaction and am happy that we were able to exceed your expectations in all areas of your experience. We sincerely appreciate your recommendation and will be sure to share your kind words with the rest of our team.
Should your plans find you in Vancouver again, we look forward to welcoming you back soon.
Sincerely,
Luke
Great experience from the friendly and very cheerful and helpful checkin staff at reception. The hotel was bright, airy and modern and the rooms a delight, large, spacious and immaculate with a stunning glass fronted bathroom. The hotel has a nice but small breakfast room where a breakfast is cooked to order, and I’d recommend it. It also as a delightful pool, hot tub and sauna which after a day of sightseeing is the place to relax. Location was ideal for bars and restaurants nearby and for visiting (Vancouver whitecaps?) which was just around the corner and it’s within a short taxi ride to the railway station. Very happy to have stayed there, wish we’d stayed longer.
Dear kathryn917,
Thank you for choosing to stay with Hotel BLU. I appreciate you taking the time to share your positive experience with us.
I am thrilled to hear of your great stay with us. From the exceptional service you received, to enjoying our convenient Downtown location and our Pool & Hot Tub, I am delighted you were able to experience our best. Our team is committed to guest satisfaction and am happy that we were able to exceed your expectations in all areas of your experience. We sincerely appreciate your recommendation and will be sure to share your kind words with the rest of our team.
Should your plans find you in Vancouver again, we look forward to welcoming you back soon.
Sincerely,
Luke
Recently stayed here for one night with our 2 kids, aged 13 & 11. Suite is large and has a double pull out couch, plus a queen bed. Hotel looks like it was recently built or renovated. Room has a large bathroom with a rain shower. We used the pool, it’s medium sized but shallow, also has a decent sized hot tub. Check in was was only area where improvements could be made, we had asked for early check in however our room was not ready until 4:15pm which is after regular check in.
Dear Dickenson Family,
Thank you for choosing to stay with Hotel BLU. I appreciate you taking the time to share your experience with us.
I am delighted to hear of your pleasant stay with us, enjoying our Junior Suite, large bathroom and Pool and Hot Tub. I was also disheartened to learn that we fell short in exceeding your expectations during Check-in. Your experience is not reflective of the level of service we strive for. I apologize for the lapse in hospitality you received. Our team is committed to guest satisfaction. Please be assured that I have taken your feedback to heart and will be reviewing it with our team for improvement.
Thank you again for choosing to stay with us. Should your future plans find you in Vancouver again, we look forward to welcoming you back again soon.
Sincerely,
Luke
