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Guide370171

BLU Rocks

Review of Hotel BLU
5.0 of 5 bubblesReviewed Jul 27, 2023
Friendly&helpful staff, great location,close to shopping and Yaletown. Very clean comfortable & tech friendly rooms, excellent breakfast, Wow even had local fresh blueberry muffins, free laundry&soap, green friendly👏👏👏👏👏
Date of stay: July 2023
Trip type: Travelled as a couple
5.0 of 5 bubblesValue
5.0 of 5 bubblesLocation
5.0 of 5 bubblesService
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Luke L, General Manager at Hotel BLU, responded to this review
Responded Jul 27, 2023
Dear Guide370171,

Thank you for choosing to stay with Hotel BLU. I appreciate you taking the time to share your great experience with us.

I am delighted to hear of your great stay with us. From the exceptional service you received to our well-appointed guest rooms and convenient location, I am happy you were able to experience our best. I am also thrilled you were able to enjoy the fresh blueberry muffins and breakfast at our Azure Lounge. Our team is committed to guest satisfaction and am happy that we were able to exceed your expectations in all areas of your experience. We sincerely appreciate your recommendation and will be sure to share your kind words with the rest of our team.

Should your plans find you in Vancouver again, we look forward to welcoming you back again soon.

Sincerely,

Luke
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Reviews (2,175)
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Traveller rating
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Show reviews that mention
All reviews loft room great location bc place hot tub and sauna nespresso machine rogers arena within walking distance downtown vancouver robson street rain shower front desk staff excellent hotel comfortable beds lots of restaurants would highly recommend this hotel would definitely stay here again valet parking
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Reviewed July 26, 2023

The hotel staff and reservation experience is always fantastic at Hotel Blu. From the minute you enter the hotel to the end of your stay, you are treated with kindness, respect and professionalism. The staff genuinely care about their guests and make sure that everyone's needs are met and exceeded!
I would highly recommend this hotel whether it be for business travel, a couples getaway or a family friendly vacation!

Date of stay: July 2023
  • Trip type: Travelled on business
    • Value
    • Location
    • Service
Thank Jeff B
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Luke L, General Manager at Hotel BLU, responded to this reviewResponded July 26, 2023

Dear Jeff B,

Thank you for choosing to stay with Hotel BLU. I appreciate you taking the time to share your positive experience with us.

I am thrilled to hear of your incredible stay with us. From the exceptional service you received while making reservations to your stay with us, I am delighted you were able to experience our best. Our team is committed to delivering memorable service and guest satisfaction. I am happy that we were able to exceed your expectations in all areas of your experience. We sincerely appreciate your recommendation and will be sure to share your kind words with the rest of our team.

Should your plans find you in Vancouver again, we look forward to welcoming you back soon.

Sincerely,

Luke

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed July 26, 2023

I stayed at Hotel BLU for five nights and was very impressed. It's a short walk from the Vancouver City Centre SkyTrain station (which only costs $4.55 CAD going to or from the airport, way cheaper than an Uber or taxi). The staff were all very friendly and helpful during my stay. The room was quite comfortable and modern, with plenty of space. Even though it's located in a busy neighborhood, next to BC Place, the room was quiet! I also enjoyed the indoor pool and spa on the second floor (after a long day of walking and hiking, I really appreciated the jacuzzi). I didn't have breakfast at the hotel, but there are a lot of restaurants closeby, as well as other stores. If you show your room key, you can get 10% off your bill at the Fanny Bay Oyster Bar and the Black Rice Izakaya restaurants next door. I'll definitely stay here again the next time I visit Vancouver!

Date of stay: July 2023
  • Trip type: Travelled solo
    • Value
    • Location
    • Service
Thank daniellhug
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Luke L, General Manager at Hotel BLU, responded to this reviewResponded July 26, 2023

Dear daniellhug,

Thank you for choosing to stay with Hotel BLU. I appreciate you taking the time to share your positive experience with us.

I am thrilled to hear of your fantastic stay with us. From the exceptional service you received, our well-appointed guest rooms and to enjoying our Indoor Pool and Hot Tub, I am delighted you were able to experience our best. Our team is committed to guest satisfaction and am happy that we were able to exceed your expectations in all areas of your experience. We sincerely appreciate your recommendation and will be sure to share your kind words with the rest of our team.

Should your plans find you in Vancouver again, we look forward to welcoming you back soon.

Sincerely,

Luke

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed July 1, 2023 via mobile

Loved this hotel, all of the staff we encountered were fantastic and so helpful. The rooms are a good size with a lovely comfy bed. The hotel is central to downtown, they also have complementery bikes you can use. The hotel has a great vibe and we really enjoyed our stay here.

Date of stay: June 2023
Trip type: Travelled as a couple
Thank Dave A
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Luke L, General Manager at Hotel BLU, responded to this reviewResponded July 3, 2023

Dear slimdave,

Thank you for choosing to stay with Hotel BLU. I appreciate you taking the time to share your positive experience with us.

I am thrilled to hear of your great stay with us. From the exceptional service you received and to exploring Vancouver with our complimentary bicycles, I am delighted you were able to experience our best. Our team is committed to guest satisfaction and am happy that we were able to exceed your expectations in all areas of your experience. We sincerely appreciate your recommendation and will be sure to share your kind words with the rest of our team.

Should your plans find you in Vancouver again, we look forward to welcoming you back soon.

Sincerely,

Luke

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed June 19, 2023 via mobile

We visited this hotel about six years ago, welcome not as bright as the last time, but still the same good hotel overall. The headboard on bed a bit tired but overall room was good standard.
Great location for sightseeing and restaurants, our room was next to the air conditioning from across the street so do t forget your ear plugs !

Date of stay: June 2023
Trip type: Travelled as a couple
Thank windy1875
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Luke L, General Manager at Hotel BLU, responded to this reviewResponded June 20, 2023

Dear windy1875,

Welcome back! Thank you for choosing to stay with Hotel BLU again. I appreciate you taking the time to share your positive experience with us.

We are honoured to have you stay with us again. I am delighted to hear of your enjoyable stay with us. We sincerely appreciate your recommendation and will be sure to share your kind words with the rest of our team.

Should your plans find you in Vancouver again, we look forward to welcoming you back soon.

Sincerely,

Luke

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed June 17, 2023

Excellent Stay! Rooms are modern, clean, comfortable. Location is great! Lots of places to eat, or get groceries right on same street as hotel. Staff is courteous, professional, and helpful. They go above and beyond!!! Highly recommend!

Date of stay: June 2023
  • Trip type: Travelled as a couple
    • Value
    • Location
    • Service
Thank girlsweekend635
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Luke L, General Manager at Hotel BLU, responded to this reviewResponded June 17, 2023

Dear girlsweekend635,

Thank you for choosing to stay with Hotel BLU. I appreciate you taking the time to share your positive experience with us.

I am thrilled to hear of your great stay with us. From the exceptional service you received and to enjoying our convenient Downtown location, I am delighted you were able to experience our best. Our team is committed to guest satisfaction and am happy that we were able to exceed your expectations in all areas of your experience. We sincerely appreciate your recommendation and will be sure to share your kind words with the rest of our team.

Should your plans find you in Vancouver again, we look forward to welcoming you back soon.

Sincerely,

Luke

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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