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Tim P

A perfect place

Review of Hotel BLU
5.0 of 5 bubblesReviewed 5 weeks agovia mobile
Perfect room and friendly and excellent service. Great location right in the middle of Gaston and Yaletown with skiytrain a small walk away.
Nice breakfast with fresh and healthy food.
Electrical bicycles available for guests and very helpfull staff with every inquiry.
Date of stay: August 2024
Trip type: Travelled as a couple
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Luke L, General Manager at Hotel BLU, responded to this review
Responded 4 weeks ago
Dear Tim P,

Thank you for choosing to stay with Hotel BLU. I appreciate you taking the time to share your positive experience with us.

We appreciate your recommendation! I am delighted to hear of your enjoyable stay with us, appreciating our convenient location and the guest services to be friendly and excellent. I am also glad that you were able to enjoy the fresh and healthy breakfast from our Azure Lounge and found our Electric Bicycles to be a fun addition to your stay. Our team is dedicated to guest satisfaction. Your positive feedback means a lot to our team to continually provide exceptional experiences. We sincerely appreciate your recommendation and will be sure to share your kind words with the rest of our team.

We look forward to welcoming you back again soon!

Sincerely,

Luke
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Reviews (2,181)
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Traveller rating
1,626
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Show reviews that mention
All reviews loft room great location bc place hot tub and sauna nespresso machine rogers arena within walking distance downtown vancouver robson street rain shower front desk staff excellent hotel comfortable beds lots of restaurants would highly recommend this hotel would definitely stay here again valet parking
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8 - 13 of 2,183 reviews
Reviewed 4 weeks ago

Very clean, the staff was very accommodating and the bed was extremely comfortable, it was a truly enjoyable experience. We enjoyed the pool, hot tub and the fitness center. The Location was ideal for exploring the sights of Vancouver and there were many good restaurants nearby.

Date of stay: September 2024
Trip type: Travelled as a couple
2  Thank Charlie F
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Luke L, General Manager at Hotel BLU, responded to this reviewResponded 4 weeks ago

Dear Charlie F,

Thank you for choosing to stay with Hotel BLU. I appreciate you taking the time to share your positive experience with us.

I am thrilled to hear of your enjoyable stay with us. It's great to know that you found our rooms clean, friendly service and our extremely comfortable beds. We take pride in exceeding expectations and was delighted that we were able to do so in all areas of your experience. Your positive feedback means a lot to our team to continually provide exceptional experiences. We sincerely appreciate your recommendation and will be sure to share your kind words with the rest of our team.

We look forward to welcoming you back again soon!

Sincerely,

Luke

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed August 23, 2024 via mobile

A truly excellent hotel. It is beautifully appointed with comfortable furniture. The bathroom is large with a really good shower. The bed is huge with good quality linen.
The breakfast choice is very good and the food is delicious.
The staff are unfailingly kind, thoughtful and helpful.

Date of stay: August 2024
Trip type: Travelled solo
2  Thank Dee T
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Luke L, General Manager at Hotel BLU, responded to this reviewResponded August 25, 2024

Dear Dee T,

Thank you for choosing to stay with Hotel BLU. I appreciate you taking the time to share your positive experience with us.

I am thrilled to hear of your excellent stay with us, especially enjoying our design, comfortable linens and Azure Lounge breakfast. Our team is committed to guest satisfaction. I am happy to know that we were able to exceed your expectations. Your positive feedback means a to our team to continually provide exceptional experiences. We sincerely appreciate your recommendation and will be sure to share your kind words with the rest of our team.

We look forward to welcoming you back again soon!

Sincerely,

Luke

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed August 10, 2024 via mobile

Wonderful, comfortable and centrally located. Best value in town we would definitely stay here again. Only issue are there are no rooms above level 4 so no real views of the city from your room. Staff was friendly and took care of every need quickly

Date of stay: August 2024
Trip type: Travelled as a couple
2  Thank NVNY
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Luke L, General Manager at Hotel BLU, responded to this reviewResponded August 10, 2024

Dear JDolf,

Thank you for choosing to stay with Hotel BLU. I appreciate you taking the time to share your wonderful experience with us.

I am delighted to hear that you found value in staying with us. We are grateful for your kind words of our convenient Downtown location and friendly guest service. I am reassured to know that our team made a positive impression on your experience. Your positive feedback motivates our team to continually provide exceptional experiences. We sincerely appreciate your recommendation and will be sure to share your kind words with the rest of our team.

Should your plans find you in Vancouver again, we look forward to welcoming you back soon.

Sincerely,

Luke

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed August 3, 2024 via mobile

Very unique rooms. I've stayed at Hotel Blu on 3 separate occasions. Each room had different decor, lay out and colour scheme. All were very clean and comfortable. Lovely environment, great guest service. Diffuser in room a delightful touch! Even the lobby has a special feel.

Date of stay: July 2024
Trip type: Travelled on business
2  Thank Brenda S
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Luke L, General Manager at Hotel BLU, responded to this reviewResponded August 6, 2024

Dear Brenda S,

Welcome back! Thank you for choosing to stay with Hotel BLU again! I am thrilled to hear that you enjoyed the unique decor and layout of each room during your stays at Hotel BLU.

Our team is committed to guest satisfaction. I am happy to know that we were able to exceed your expectations. Your positive feedback means a to our team to continually provide exceptional experiences. We sincerely appreciate your recommendation and will be sure to share your kind words with the rest of our team.

We look forward to welcoming you back again soon!

Sincerely,

Luke

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed July 28, 2024

The best reception, so friendly & helpful. It was my bday and I had complimentary wine in my room. Located steps to BC Place & lots of choice of restaurants & shops right outside the door. A guy even came around to the room with a trolly of chocolates, pillow spray, toothpaste ect. Very clean and big rooms. Free bikes to explore the city, pool, sauna and hot tub. Absolutely Fantastic stay and highly recommend.

Date of stay: July 2024
  • Trip type: Travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
2  Thank Melissa W
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Luke L, General Manager at Hotel BLU, responded to this reviewResponded July 30, 2024

Dear Melissa W,

Thank you for choosing to stay with Hotel BLU for your birthday celebrations! Happy Birthday again! I appreciate you taking the time to share your fantastic stay with us.

Guest satisfaction is a focus for us. We are grateful to have been part of making your birthday celebrations memorable. I am pleased that we were able to exceed your expectations. Your positive feedback motivates our team to continually provide exceptional experiences. We sincerely appreciate your recommendation and will be sure to share your kind words with the rest of our team.

Should your plans find you in Vancouver again, we look forward to welcoming you back soon.

Sincerely,

Luke

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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