We had a wonderful stay at the Loden Hotel. The service was great from our greeting at the entrance to our check-in and throughout our stay. We loved the room and amenities. We also enjoyed dinner and breakfast at Tableau. Loden really has everything we look for. It’s a gem. Thank you to the staff.
Sonder
Booking.com
Booking.com
My wife and I recently enjoyed a milestone anniversary at the Loden. We received excellent service from the most professional staff I have ever met. Their attention to detail was amazing and we will be back for many more anniversaries.
Dear josephhN928XE,
It was great to Welcome you at the Loden for this milestone and special moment. We wish you many more Anniversaries and we are very touched to know that our service was excellent and very professional. Thank you for choosing and trusting us.
Just let us know when, we are waiting for your return.
Sincerely,
Adrien Litargne
Director of Guest Operations
Everything was perfect with my stay. The staff was attentive and helpful. The rooms were comfortable and quiet. I will return.
The staff was very accommodating to a change in my plans and helped me adjust my reservation.
Dear Fearless45403501732,
In return to a great stay, we would like to thank you for your great review. We are extremely pleased that not only did you enjoy the comfort of the room but also had a nice and quiet stay. Our Guest Experience team can not be more pleased that even though you had some change of plans, we were all committed to help and accommodate you.
Best Regards,
Adrien Litargne
Director of Guest Operations
The hotel is extremely well run and the staff was very attentive. The Decore of our room was outstanding. The restaurant and bar located off the lobby was very well done. The location is ideal for seeing all of the attractions that the city has to offer and particularly being able to traverse the harbor with all of its beauty.
DearFrequentTraveller023,
Thank you for sharing how perfect was your stay: From the attention that you received from the staff, the room décor and to the lobby and our location. Being in Coal Harbor, we are only a couple of blocks away from the Sea Bus, one of the most scenic transportation to discover the Harbor and the North Shore. We are excited that you enjoyed Vancouver’s beauty and hope to see you soon, there is so much to discover!
Sincerely,
Adrien Litargne
Director of Guest Operations
We booked a nice room at Loden and were upgraded to the penthouse at check in. OMG. Unbelievable. Stunning (an understatement). Needless to say the staff was fabulous, perfectly acccommodatiing. Not because we were in the penthouse but because they are all over-the-top professional and downright pleasant people. We will come back to Vancouver BC because the city is wonderful. We will come back to the Loden because the memories will last forever. Thank you Loden.
Dear Bob L,
You are very welcome! We believe that traveling is about creating memories and we are proud to read that we successfully achieved by providing you with an Amazing Experience... There is so much more to visit in Vancouver and we are excited to know that we will see you again.
Best Regards,
Adrien Litargne
Director of Guest Operations
Stayed here for a business trip and it’s was simply amazing! Customer service is their number 1 priority and it shows! The rooms are very clean, bed is super comfortable. You have all the amenities you need!
Dear Vacations14,
Thank you for choosing us for your business trip! We are delighted by your review as we are absolutely committed to offer our best when it comes to our Guest Experience. We know that we will be seeing you again.
See you soon!
Adrien Litargne
Director of Guest Operations
