If you can manage it, do yourself a favour and stay at this hotel! It was our first stay this week and we are forever grateful for the kindness of all the staff while we were in town for a high stress family event. We experienced world class friendly and personalized customer service. The rooms are peaceful, comfortable and well appointed. The hotel is surprisingly quiet given its downtown location. We even had 2 delicious breakfast feeds in the restaurant downstairs as well as great drinks in the bar.