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christiebuono
Vancouver, Canada

Best customer experience I've ever had!

Review of Loden Hotel
5.0 of 5 bubblesReviewed 3 weeks ago
From the moment you arrive, you are treated like VIP's. The staff are so genuine and friendly and the rooms are spectacular. The beds and pillows are so comfortable. You can walk anywhere and everywhere! Everything has been well thought of and my stay was 12/10. I'd highly recommend the Loden to anyone visiting Vancouver!!!
Date of stay: September 2024
5.0 of 5 bubblesValue
5.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
Review collected in partnership with this hotel
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Reviews (4,413)
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65
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Traveller rating
3,798
534
65
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Reviewed 4 weeks ago via mobile

The Loden is ideally positioned for a downtown stay.

The reception staff are excellent and our corner room was spacious and well appointed. The wardrobes are looking a bit tired, as is the desk unit.

I would have given my rating 5* but I was disappointed that we only had turndown service once in our three night stay. It is possible that we had the privacy light on between 5-6 pm on one occasion, but definitely not on the other evening.

Also it would be nice if there was access to some outdoor space to relax

Date of stay: September 2024
Trip type: Travelled as a couple
Thank Stephen366
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 4 weeks ago

Our second stay & as good as our first. Very friendly reception staff. The room was amazingly comfortable with a fantastic shower. An excellent coffee machine. We had a corner room with two great views of Vancouver. We had breakfasts, very good, in the attached restaurant. The reception staff organised our taxi. The stay couldn’t have been bettered. It is well positioned for sightseeing. This will be our choice of hotel for future visits.

Date of stay: August 2024
  • Trip type: Travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Hercules R
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 4 weeks ago via mobile

Wonderful hotel! We stayed four nights a the Loden Hotel. The hotel and rooms are beautiful with lovely touches to make it feel special. I especially looked forward to the lemon water jug every day! The breakfast is lovely in the attached French restaurant and we had a wonderful meal in there on our last night. Overall a really great stay.

Date of stay: May 2024
Trip type: Travelled as a couple
Thank KiwiMum14
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 5 weeks ago

The Loden Hotel: Where Luxury Meets Impeccable Service

If you're looking for a stay that goes beyond the ordinary, The Loden Hotel should be at the top of your list. From the moment you step through the doors, you're treated like royalty. The staff, from the friendly faces at the front desk to the meticulous housekeeping team, leave no stone unturned when it comes to attending to the finer details.

Before even stepping into my room, I was ushered into a chic second-floor lounge—a perfect retreat to sip a beverage and catch up on some work while I waited. When it came time to enter my room, I was blown away. The bedding? Like sleeping on a cloud. The Dyson hairdryer? A game-changer. And let’s not forget the turndown service, which didn’t just offer the standard chocolate but presented an ice-cold carafe of water to ensure ultimate comfort.

Room tip: perfect location
Date of stay: August 2024
  • Trip type: Travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank 854GaryN
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 5 weeks ago

We felt at home as soon as we arrived. Nice welcome, great, very clean room, lots of little amenities. Tips for the city and where to eat were implemented promptly. We liked the free bikes (for Stanley Park!), the location (close to the water AND downtown), the many nice pillows, the always friendly greeting and, above all, "our" Dyson hairdryer. This is one of the best city hotels we have ever stayed in - and we have already gotten around quite a bit. We would love to come back and recommend the hotel to others.

Date of stay: August 2024
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank antjeb433
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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