Nice location, nice hotel, but...
They use bulk soap and shampoo dispensers in the showers - no little bottles available. That would be ok IF they were filled. I was in the shower and found out only after I was wet that the dispensers for both the shampoo and conditioner were empty !@!@!!!! Not many options when you're already in the shower!!
When I mentioned this to the front desk clerk, I was told that they used that system for 'enviromental reasons'. I asked why then did they not check them and refill as necessary BEFORE a new guest checks in. She replied that they needed to be completely empty before they could be changed. So if you happen to be the poor sap who is standing wet in the shower with no shampoo to use, I guess you are out of luck.
They knocked 10% off the bill, but that didn't get my hair washed!!
In spite of my complaint, no one from the hotel followed up with me. They probably will now that I've posted this.
- Official Description (provided by the hotel):
- Great hotel located at Victoria's famous scenic Inner Harbour, just steps to attractions, shops and restaurants. Simply park your car and walk to all Victoria's sights. We offer a complimentary full breakfast buffet. Underground parking (max 6'6") is available for a daily charge. Well-appointed guest studios and one-bedroom suites include a private balcony, fridge, microwave, free wifi & DVD player. Ask about kitchen studios for extended stays. Luxurious penthouses offer stunning harbour views. Relax & unwind in the outdoor seasonal pool, indoor whirlpool, sauna, steam room and fitness studio. ... more less
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- Also Known As:
- Best Western Plus Inner Harbour Hotel Victoria
- Best Western Hotel Victoria
- Best Western Victoria
- Best Western Inner Harbour
- Victoria Best Western