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All reviews rooftop restaurant great location top floor one bedroom suite shuttle bus within walking distance would definitely stay here again enjoyed our stay living area lovely hotel air conditioner front desk staff main floor pool and hot tub a great stay harbour area stayed for nights
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Reviewed July 20, 2018

Excellent stay! We love Chateau Victoria! We were upgraded which was very special! The staff is awesome, especially the folks at the front desk. They always fuss over our dog Tazee and he loves it. As we started staying here 12 or 13 years ago, we really appreciate the beautiful reno of the hotel. It is lovely! Our visit up to the Vista 18 was excellent as well. We will be back! Jeff & Annie Taylor

  • Stayed: July 2018, travelled as a couple
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Review collected in partnership with this hotel
1  Thank U5609MGannt
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ChateauVictoria, Management Team at Chateau Victoria Hotel and Suites, responded to this reviewResponded July 23, 2018

Dear U5609MGannt,

Thank you so much for your thoughtful comments and kind feedback. It's extra-rewarding to hear that we have exceeded the expectations of longstanding guests. Thank you also for specifically mentioning our outstanding staff and pet-friendly policy — two things that keep us unique in a highly competitive hotel market. We hope to welcome you back in the near future.

Best regards,
The Chateau Victoria Team

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Reviewed July 18, 2018

Our stay here was fantastic. We stayed for three nights and found the location to be ideal for us. It is located in a very quiet little pocket of downtown Victoria. Short walks to everything as it is located behind the Empress Hotel, which is across the street from the Inner Harbour. Minutes to walk to Beacon Hill Park, the Museum, all shopping and restaurants. The room was clean and quiet. Front staff were friendly and helpful.

Stayed: July 2018
Thank marjasKamloops
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ChateauVictoria, Management Team at Chateau Victoria Hotel and Suites, responded to this reviewResponded July 23, 2018

Dear marjasKamloops,

Thank you for the positive notes on your recent stay with us. We are pleased to receive such high marks in all categories, and we hope to welcome you back soon!

Kind regards,
The Chateau Victoria Team

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Reviewed July 17, 2018

Will come back.

Great views and location.
Shame about the renos in the gym, but hope it completes with lots of ventilation!

Rooms were great, especially with quality wash/moisturizing products in the bathroom. This is often a good indicator of the quality of everything else

  • Stayed: July 2018, travelled with family
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
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Review collected in partnership with this hotel
Thank X7743HXdavid
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ChateauVictoria, Management Team at Chateau Victoria Hotel and Suites, responded to this reviewResponded July 23, 2018

Dear X7743HXdavid,

Thank you for the insightful review. Please know that our second-floor renovations will be completed this coming month and we can't wait to show off the sparkling new facilities. We look forward to your next visit!

Kind regards,
The Chateau Victoria Team

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Reviewed July 17, 2018

We had a one bedroom suite, it was large, bright, clean. It had everything we needed to be able t have drinks & snacks in the room after being out sightseeing all day. Close enough to walk to most of the sights with plenty of shops & restaurants near by.
We will definatly stay again on our next trip to Victoria.

  • Stayed: July 2018, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank canadiantraveller46
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ChateauVictoria, Management Team at Chateau Victoria Hotel and Suites, responded to this reviewResponded July 23, 2018

Dear canadiantraveller46,

Thank you for your feedback. We are pleased to hear that you enjoyed your one-bedroom suite, our walkable location, and to hear that you would stay with us again on your next visit to Victoria. Please visit us again soon!

Best regards,
The Chateau Victoria Team

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Reviewed July 17, 2018

hotel is beautiful, and was so nice to be right downtown in walking distance of everything, the hotel is clean, rooms are amazing staff was very good, our only complaint is the staff on the 18th floor for the restaurant, my friends had gone up there on july 14, 2018 while they were waiting for me to check in they were ignored and not served at all for a long long time so they were upset, sadly we all made the mistake of going there for breakfast on july 15 at 10:00 we had a reservation our waitress was not nice and service even to pay the bill we were ignored( dont get the blond lady around 50 for your waitress she is rude, so don't eat there if you want a nice time and good service it is a shame to have to put something negative on here as the hotel itself is perfect. just the restaurant staff and service put a negative on all of our experience their were 12 of us and no one was happy the way we were treated at the restaurant.

Room Tip: room 806 was great, we also had the penthouse for one night it is amazing
  • Stayed: July 2018, travelled with friends
    • Sleep Quality
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Thank elmer1181779
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ChateauVictoria, Management Team at Chateau Victoria Hotel and Suites, responded to this reviewResponded July 23, 2018

Dear elmer1181779,

Thank you for taking the time to review our hotel and restaurant. We're pleased to hear that your former was perfect but not the latter. Please know that your comments have been shared with our Food & Beverage Manager, who will follow-up with his team. Again, thank you for your feedback. We hope to have the opportunity of welcoming you back to Victoria in the near future.

Best regards,
The Chateau Victoria Team

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