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“Opportunistic Travel” 5 of 5 bubbles
Review of Magnolia Hotel And Spa

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Magnolia Hotel And Spa
Ranked #2 of 52 Hotels in Victoria
Certificate of Excellence
Regina, Canada
2 reviews
“Opportunistic Travel”
5 of 5 bubbles Reviewed 8 March 2012

This was a relatively unplanned trip, that came about as a result of a very attractive room rate. The location of the hotel is perfect, the service is good, every single staff person in the hotel that we had contact with, spoke to us. Will stay again, and recommend it unconditionally.

Room Tip: Not really an issue. No street noise of consequence.
See more room tips
  • Stayed March 2012, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Kenneth R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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2,476 reviews from our community

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Rating summary
  • Location
    5 of 5 bubbles
  • Sleep Quality
    5 of 5 bubbles
  • Rooms
    5 of 5 bubbles
  • Service
    5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (336)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Korean first
  • Portuguese first
  • Spanish first
  • Any
English first
Victoria
Level Contributor
54 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 65 helpful votes
5 of 5 bubbles Reviewed 7 March 2012

My husband & I received a Gift Certificate for a 1 night stay in a Diamond King Suite and a Couples Massage. Made reservations for both by phone. Check -In is not until 4pm but we were downtown anyways so we decided to take advantage of the Valet Parking and were told our room was ready & we could check in even though it was only 11am. Very nice touch as we had our Grandaughter with us for the day and we didn't have to leave our stuff in the car. Put our bags in the room and headed out to be Tourists in our Home Town for a few hours. Got back to our room to find bottles of water,fresh fruit and a couple of chocolates waiting for us. Another nice touch!! We headed down to the Spa for our Massage which was fantastic. On our way back to our room we stopped at the front desk to ask for some ice(no machine on the 7th floor) and within 2 minutes it was at our door. After a night on the town we truly appreciated the late Check-Out and the Conntinental Breakfast was the best we've ever had. Beautiful view of the Inner Harbour from our room(705) fully stocked mini-bar(expensive of course) the bed was comfortable and the bathroom was amazing. Great Service from anyone we encountered(including the Valet) and we will visit them again soon.

  • Stayed March 2012, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank danabananaVictoria
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Calgary, Canada
Level Contributor
7 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 bubbles Reviewed 7 March 2012

We really enjoyed our stay at the Magnolia hotel and spa! My sister and I had a long-weekend away from the kiddies to enjoy some wonderful meals and spa treatments in Victoria. The staff were very friendly and helpful; the rooms were well furnished with a large flat screen TV and good channels; and there was a lovely gas fireplace in the room which helped warm us up in February! The room was very clean and beds were very comfortable. I appreciated the bottled water in the room when we arrived and only wish that could have been provided daily as it was so nice. The spa was amazing and the staff there were very friendly and skilled! we also received a discount for staying at the hotel which was a nice surprise. The only drawbacks were the bathrooms could be modernized (though they were impeccably clean with Aveda amenities) and the wi-fi did not work for our apple devices anywhere in the hotel (room or lobby) for safari and some games (though we could get email and Facebook updates). Also the insulation between the rooms seemed very minimal when we could hear the guests in the room next to us and the noise from their shower was quite startling (thank goodness they slept in!) This would put me off staying at Magnolia again when sleep is of paramount importance. The hotel does not seem to have rooms with much of a view where it is located - but the distance to shops and restaurants is excellent! The complimentary breakfast was quite decent - they had a good selection of Tazo teas which I appreciated as well as toast and waffles which was unexpected. It was a buffet style and often had to wait for items to be re-filled but again the staff were super friendly and smoothies were available which was another treat!

Room Tip: Ask for a room with a view if available!
See more room tips
  • Stayed February 2012, travelled with friends
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Canadian_travellor
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Edmonton
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 bubbles Reviewed 6 March 2012

Stayed at the Magnolia many times, and enjoyed each stay. Location is great. Easy walk to numerous restaurants and inner harbour. Service is exceptional. Have tried other hotels, but nothing compares.

  • Stayed January 2012, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank neverhomechick
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Toronto, Canada
Level Contributor
42 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 75 helpful votes
5 of 5 bubbles Reviewed 3 March 2012

I love staying at the Magnolia! This stay was much too short because I had to catch a pre-dawn flight. As usual, the staff and many comforts made every minute count. With no time for breakfast, the thoughtful and clever staff put together a lovely little take-out box, which I enjoyed on the way to the airport. My only complaint about the Magnolia is that there is only one! I wish they would open others that are managed and staffed like this one. Vancouver would be a good place to start. My last Vancouver stay, at a place that was hugely hyped and wildly overpriced, featured cold and sleepless nights, remote and unwelcoming staff, and a manager who actually bawled me out for reporting the problems. I have never had any problems to report, at the Magnolia. I just keep telling everyone how wonderful it is. A friend sent me there. I kept coming back, and have had the pleasure of recommending it to others. They always come home smiling.

  • Stayed February 2012, travelled solo
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank visitingprof
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Calgary
Level Contributor
8 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 bubbles Reviewed 2 March 2012

Go here. Anything your little heart desires, they manifest. But it's the way they do it -- like they really get a kick out of it! O, and the place is lovely, too.

  • Stayed February 2012, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank CalgaryCandis
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MagnoliaHotelGM, General Manager at Magnolia Hotel And Spa, responded to this review, 2 March 2012
Thanks for the great feedback Calgary Candis!
I'm thrilled you had a nice stay with us, and we really do get a kick out of spoiling our guest :)

We hope to see you back soon,

Best Wishes,

Bill Lewis
General Manager
Victoria's Luxury Spa Boutique Hotel
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Melbourne, Australia
Level Contributor
284 reviews
180 hotel reviews
common_n_hotel_reviews_1bd8 192 helpful votes
5 of 5 bubbles Reviewed 1 March 2012

My travel agent sent out e-mail requests for availability and price for an early check-in (10 or 11am) to three hotels in Victoria. The Magnolia telephoned back *immediately* and said, 'no problem, no charge for early check in, whenever he wants to arrive'. That got them the business!

I was surprised to find that the hotel building was not an old one; certainly inside it is decorated in a 'clubby' style - very cosy and comfortable.

The room was very comfortable and quite spacious. Front desk was friendly and efficient. Answers to questions about locations in Victoria were given quickly and fully.

I was a bit disappointed in the noise transmitted through walls. Whilst not ultimately a problem, once could hear conversations next door, although in this case it was probably a loud cell call.

No hesitation in going back to the magnolia next time I'm in Victoria.

  • Stayed February 2012, travelled on business
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Michael076
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Magnolia Hotel And Spa

Property: Magnolia Hotel And Spa
Address: 623 Courtney Street, Victoria, British Columbia V8W 1B8, Canada
Phone Number:
Region: Canada > British Columbia > Vancouver Island > Victoria Capital Regional District > Victoria
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Spa Wheelchair access
Hotel Style:
#1 Spa Hotel in Victoria
#1 Business Hotel in Victoria
#2 Romantic Hotel in Victoria
#2 Family Hotel in Victoria
#2 Luxury Hotel in Victoria
Price Range (Based on Average Rates): $$
Hotel Class:4.5 star — Magnolia Hotel And Spa 4.5*
Number of rooms: 64
Official Description (provided by the hotel):
Downtown Victoria’s Favourite Boutique Hotel.Beautifully refreshed new guest rooms with plush textures, elegant patterns and raw-silk inspired walls. Outstanding location, just 2 blocks from Victoria’s picturesque Inner Harbour and in the heart of the city’s best shopping, dining and entertainment. Tranquil Spa Magnolia and the exciting new Catalano Restaurant & Cicchetti Bar. The kind of undistracted attention you can only receive in a boutique hotel with just 64 rooms. ... more   less 
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Also Known As:
Magnolia Hotel And Victoria
Magnolia Hotel Victoria

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