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“The answer is yes, whats the question?” 5 of 5 bubbles
Review of Ramada Victoria

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Ramada Victoria
Ranked #46 of 52 Hotels in Victoria
Alberta Canada
Level Contributor
13 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
“The answer is yes, whats the question?”
5 of 5 bubbles Reviewed 1 April 2012

I tried a new hotel on my last business trip to Victoria as I read good reviews about the Ramada.They're true. I needed an early check-in and a late check-out and the answer was a cheerful yes. I expected to work part of the time in my room with a local business associate that smoked, I was given an upgraded room with a balcony so he could smoke out there at no extra charge. As their restaurant was under renovations, they provided a complementary continental breakfast that just happen to include hot eggs and sausages. The hotel and my room were CLEAN, modern and well kept all in a quiet haven for a business traveler. Very good value.

  • Stayed March 2012, travelled on business
    • 5 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank geobridge
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
David_Woodbury, General Manager at Ramada Victoria, responded to this review, 17 April 2012
Thank you for taking the time to review the Ramada Victoria. We certainly try to accommodate early check-ins and check-outs if at all possible, and if not, we have secure places to store your luggage so you can get on with the rest of your day. We’re happy to hear that you enjoyed the continental breakfast as we try to provide a wide range of choices besides the sausages and eggs. Fresh cooked waffles are a favourite, but we also offer bagels with cream cheese, pancakes and English muffins, yoghurt, fresh fruit, a wide variety of dry cereals, muffins, cookies and of course juices as well as coffee and tea…all for free…until the restaurant renovations are completed. Our housekeepers are proud of their work so your comment about cleanliness is much appreciated. Our room prices are competitive, much less than downtown, and the quiet easily accessible location makes up for the slight distance to the city center.
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700 reviews from our community

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Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    3.5 of 5 bubbles
  • Service
    3.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (95)
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houston
1 review
5 of 5 bubbles Reviewed 22 March 2012

I just spent a week at The Ramada Victoria while I was in town for a conference and it was a really good experience. They take of everything for you, there is free breakfast, friendly staff and clean comfortable rooms.
Anytime I had a question everyone went out of way to find the answer :)
I would definitely recommend this place to anyone

  • Stayed February 2012, travelled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Vanessa S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
General_Manager123, General Manager at Ramada Victoria, responded to this review, 23 March 2012
We are glad to hear that your recent stay with us was a pleasant one. Thank you for the wonderful review left for our property and our great staff!

We are known for our stellar customer service and I'm glad to hear that you experienced this personally from our staff.

Please come back again soon so that we can keep putting a smile on your face while providing great accommodations, all at a great price!

Sean Lalji
General Manager
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nanaimo
Level Contributor
46 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
4 of 5 bubbles Reviewed 20 February 2012

This is the third time I have stayed at the Victoria Ramada and all three times I have been happy. I feel I have now found a hotel that is inexpensive but is clean with comfortable beds. quiet rooms and quick check in. There are times you want to go to a fancy, expensive hotel and this would not fit the bill. But for the times you just want a safe clean place to stay that is minutes away from downtown (with a car) has free internet and free parking, this place can't be beat. The only down side is the restaurant is under construction, so there is no place to eat on site.

Room Tip: I asked for a quiet room and was given room 244. It is away from elevator and ice machine and was in...
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  • Stayed February 2012, travelled with family
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
2 Thank sunwor
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
General_Manager123, General Manager at Ramada Victoria, responded to this review, 23 February 2012
Thank you very much for the positive review left for our hotel! We're glad to see that you're a repeat guest to our property, and after the 3rd time, still find our rooms to be very comfortable, customer service to be great, all at a great deal!

Until we have Flavour re-open their doors after a renovation, we still have our famous Heckler's Bar & Grill which is just downstairs from us! They feature their famous Wings Wednesdays and are the only place in town to feature Comedy Acts every weekend!

We look forward in seeing you again very soon! Until then, please enjoy our temporary continental breakfast while Flavour is under renovations.

Sean Lalji
General Manager
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Vancouver, Canada
Level Contributor
8 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 bubbles Reviewed 31 January 2012

For the price was expecting it to be a very plain, run of the mill cheap hotel. I was a walk in and from the moment I arrived everything was great. Front desk staff super helpful, very accomodating in letting me check out a few rooms. Within half an hour of registering I was called to make sure everything was to my satisfaction. Beds were super comfy and room was very clean. Had one of the best sleeps in months because of the comfort and the black out curtains! Staff was quick to respond to any request and offered great directions for where I wanted to go. Best value I have found for this area and I wouldnt hesitate to stay again.

Room Tip: Ask to check out the rooms they were more than happy to oblige. I was over the parking lot and had...
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  • Stayed January 2012, travelled solo
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank S L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
General_Manager123, General Manager at Ramada Victoria, responded to this review, 1 February 2012
We appreciate the great review left for our property! We're glad you got to experience a comfortable stay with great customer service, all at a low price!

Being just a few minutes away from the Inner Harbour and having the famous Heckler's Bar & Grill with there "Comedy Nights" right downstairs from us makes us such a great location.

Please come back soon and see the many great additions we'll be making this year as well as the re-opening of Flavour Restaurant.

Sean Lalji
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Vernon, Canada
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 13 December 2011

We returned to the Ramada Victoria recently - we stayed here last time we were in Victoria and received such great hospitality that we couldn't think of staying anywhere else when we returned! - when we checked in we found out that Flavour Restaurant has recently had a fire in the kitchen. So disappointing! We were looking forward to another great meal from the Chef. Not to worry though, the staff have everything under perfect control. Other than a slight smoke smell in the lobby the hotel seems to be otherwise unaffected by this unfortunate event. The rooms are immaculate and the beds as comfy as ever. The staff - front desk and housekeeping - are fantastic. Smiles and greetings from everyone. Thank you so much for your hospitality. We look forward to visiting again in 2012.

  • Stayed December 2011, travelled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank firesalamander
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
General_Manager123, General Manager at Ramada Victoria, responded to this review, 21 December 2011
We are glad to here that your recent stay with us was a pleasant one. Thank you for the wonderful review left for our property and our great staff!

It's unfortunate about the recent fire in the restaurant, but we are back to 100%, eager to please more customers as they come visit the Upper Harbour area. Nobody was injured and no damage was done to any of our rooms. We still have the famous "Heckler's Bar & Grill" which is located within the hotel which features their popular "Wings Wednesdays" as well their famous "Comedy Nights" every weekend!

We look forward to seeing you again in 2012! Have a great winter season and Happy Holidays!

Sean Lalji
General Manager
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Vancouver, Canada
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 12 December 2011

Stayed at the hotel the night of the fire and i do have to say the staff did an amazing job through out all the comotion. They accomidated me and were very sorry for the late night and all. The staff was so amazing when checking in they were cheerful and very helpfull. Rooms were very clean houskeeping staff were very friendly. I like that the hotel is so close to the bus stop going into town. The pub downstairs had great food was very impressed. Very much enjoyed my stay there and cant wait to return. Thank you to the staff that made my stay so full of enjoyment.

  • Stayed December 2011, travelled solo
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank christina q
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
General_Manager123, General Manager at Ramada Victoria, responded to this review, 21 December 2011
Thank you very much for the positive review left for our hotel! I'm glad that even after the recent fire at our property, you got to still enjoy a comfortable room, great service, food & entertainment (Heckler's Bar & Grill), all at a great deal! It's unfortunate that the fire occurred but there were no injuries and none of the rooms were damaged/affected.

We look forward in seeing you again very soon! Have a Happy Holidays!

Sean Lalji
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Victoria, British Columbia, Canada
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
1 of 5 bubbles Reviewed 10 December 2011

ABSOLUTELY APPALLED!

Their linens had been washed with too much bleach which made them very stiff and uncomfortable like tryng to sleep on sandpaper. Not to mention we all woke up after just 2 or 3 hours of sleep because we were sick from the chlorine in the bleach: headaches, gut rot, burning throats from chemicals and the taste of chlorine.

Make sure you have a large buffer of money when you stay here the rates are low (but still over priced for what you get) but they took a deposit that was 5 times the amount of the room!

Room Tip: If you need accessible room request something NOT on the ground floor and the 'standard rooms...
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  • Stayed December 2011, travelled with family
    • 1 of 5 bubbles
      Value
    • 2 of 5 bubbles
      Location
    • 1 of 5 bubbles
      Sleep Quality
    • 1 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
Helpful?
3 Thank Alicia S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
General_Manager123, General Manager at Ramada Victoria, responded to this review, 21 December 2011
We would like to apologize for your recent experience at our hotel. I can assure you that we do not use chlorine/bleach in any of our linens. We recently upgraded all of our linen to the triple-sheeting and duvets and have been getting great compliments on the new bedding.

After your comment, I went back to check your room as well as other rooms to make sure that all linens were in proper shape and have been cleaned properly. Next time you experience something like this, please let us know during your stay so that we can look into this and resolve it right away.

We are reasonably priced and have lower rates then any hotel located in the Inner Harbour. The deposit taken is a standard credit card pre-auth used at 95% of all hotels in the area.

Please come back again so that we can show you what we're all about. We'll be going through many great upgrades within the next few months.

Sean Lalji
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC

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Additional Information about Ramada Victoria

Property: Ramada Victoria
Address: 123 Gorge Rd E, Victoria, British Columbia V9A 1L1, Canada
Phone Number:
Region: Canada > British Columbia > Vancouver Island > Victoria Capital Regional District > Victoria > Burnside
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool
Hotel Style:
Ranked #46 of 52 Hotels in Victoria
Price Range (Based on Average Rates): $
Hotel Class:3 star — Ramada Victoria 3*
Number of rooms: 90
Official Description (provided by the hotel):
The Ramada Victoria Hotel provides ideal Victoria hotel accommodation, location, and exceptional value. Our property is just a five-minute drive from downtown, the famous Inner Harbour, and its most popular attractions. Upon arrival at the 3 star Victoria Ramada's 90 room property, you will be greeted by warm smiles confirming that you have arrived somewhere special. We have recently gone through some light renovations have changed the face of our property! Please come visit and let us show you on the great new changes with our rooms, linen, carpet, 37" HD LCD televisions with a generous selection of stunning HD channels and public areas while still providing that excellent customer service! Our full service property offers large, well-appointed Victoria hotel rooms, deluxe kitchen suites, an exercise room, guest laundry, complimentary business center, plenty of free parking, an outdoor seasonal heated pool, on site restaurant, on site sports bar & grill, liquor store and a banquet hall for up to 225 people as well as other conference rooms. Please come visit us soon! ... more   less 
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Also Known As:
Victoria Ramada

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