I went on 6 trips with Eagle Wing this summer, and loved them all! The boats are no doubt the best, and the staff is very friendly, knowledgeable and professional.
The open boats are fast and fun, while the Catamaran "4 Ever Wild" is a little slower, but very comfortable, I found that the catamaran was better for photography.
I saw orcas on all the trips (both Residents and Transients), and not just by luck, but because Eagle wing literally went that extra mile.
The Sunset tour was by far my favorite, watching the orcas as the sun was setting, it doesnt get much better than that, and there are less boats on the water, and the hot chocolate at the end of the trip was lovely.
But watch out, you get addicted! I'm returning next year for more whale watching :)