We bought a return shuttle ticket from the airport to the Inner Harbour, Victoria. Our driver on the way in (Neil) was great - chatty, funny and courteous. Sadly, when it came to the time for picking us up from our hotel to catch our plane home, it was just the opposite. We rang in the morning to confirm our time (as requested) and left a message on the answerphone. Our hotel offered to call them later to confirm a time. When we got back to the hotel, a time of 1:31 had been agreed (after several calls by the hotel). 1:31 came - no bus. Hotel called them again. The bus hadn't got us on their schedule, but said they would turn round. 20 mins later, no bus, so the hotel called again. They said they couldn't turn round after all, and had been trying to ring us (total nonsense as the hotel staff and ourselves were at the front desk the entire time). The hotel then got us a taxi and we just about got to the airport on time. I would definitely NOT recommend YYJ Airport Shuttle unless you want stress and anger. The Best Western Plus Inner Harbour staff, however, were brilliant.
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