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Sue

So So

3.0 of 5 bubblesReviewed May 29, 2024
The Hotel had problems with the restaurant and knowledge of staff. The bed was worn out. The staff was quite friendly.
Date of stay: May 2024
3.0 of 5 bubblesValue
4.0 of 5 bubblesRooms
3.0 of 5 bubblesLocation
4.0 of 5 bubblesCleanliness
3.0 of 5 bubblesService
2.0 of 5 bubblesSleep Quality
Review collected in partnership with Best Western
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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6 - 11 of 63 reviews
Reviewed April 19, 2024

Stayed for one night and was mostly impressed with the room. The bathroom was especially nice with the automatic sensor for the lighting and fan a wonderful feature. We had a full kitchen which we hardly used but it looked to be "top drawer". However, the one negative is the tv in the bedroom, while massive encroached on the area at the end of the bed. This made it a challenge to navigate past it and could be a real challenge for some Seniors or person with any difficulty with mobility.

Date of stay: April 2024
Trip type: Travelled as a couple
Thank Gateway1_10
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed February 28, 2024

The hotel is in a great location, but the attention to room detail requires improvement.

I checked into a room with the blinds off the wall and no soap or supplies in the bathroom.

I was upgraded to a larger room, but this room had a 1/2 used container of body lotion, and the shower's wall-mounted soap dispensers had two different brands, two shampoos, and no body wash.

The four pillows on the bed were not placed neatly.

Is no one doing room inspections?

Room tip: Do a room inspection before unpacking.
Date of stay: February 2024
  • Trip type: Travelled on business
    • Value
    • Location
    • Service
Thank 154914Charlie
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Jamie Hansen, Marketing at Best Western Premier Route 97 Vernon, responded to this reviewResponded March 5, 2024

Thank you for the comments regarding your recent stay with us.

We are sorry that we were unable to meet your expectations during your stay. Guest satisfaction is something we strive for every day and your feedback is very much appreciated. Please know we use all feedback, both positive and constructive, when reviewing the services and accommodations we provide to our guests.

If we can be of further assistance, please don't hesitate to let us know.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed February 26, 2024

Bring your own pots and pans and toaster if you plan to use the kitchenettes. Everything else is great. Apperntly I didn't have enough letters in my review, you need 200, so I typed this extra sentence.

Date of stay: February 2024
  • Trip type: Travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western
Thank williamtU4607EB
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed January 31, 2024 via mobile

We stayed at the BWP Vernon twice while traveling through Vernon for a backcountry ski tip SOL Mtn. The staff are very friendly and helpful, the rooms are very clean and comfortable, and the location very convenient - close to restaurants, shopping, and the road to Silverstar Ski Resort and Sovereign Lake Nordic Club. Will definitely stay here again without hesitation. Great stay - thanks!

Date of stay: January 2024
Trip type: Travelled with friends
Thank Paul R
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed December 15, 2023

Hotel was in a great location for us. Just outside the down town area. Immediately across the street from very large grocery plus store. Quite new hotel so everything was in quite good shape. Never used the pool but it looked lovely. Restaurant was not really open except for a buffet breakfast that at $16.00, I would not do again. Staff was great, especially front end staff. Keep in mind that we were at a national sporting event so we paid a very low rate

Date of stay: December 2023
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western
Thank 1967agsa
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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