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All reviews village green front desk pet area hot tub and sauna no elevator breakfast vouchers pet friendly hotel pet owners green space would recommend this hotel to anyone on site restaurant silver star patio doors liquor store room was clean and comfortable stayed two nights definitely stay here again
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Reviewed January 31, 2016

Our family had to be in Vernon for a funeral. We explained what we needed and how many rooms we needed. They booked us in a Junior suite and we had 2 connecting rooms. We also had the next 4 rooms. They never booked anyone else on that floor. The suite had a sofa, loveseat and a chair. At one time we had 17 people in there and had lots of room. The staff was exceptional at the front desk and in the restuarant. The cost was really good. I would recommend this motel to anyone. There is also a pool and courtyard.

Date of stay: January 2016
Thank Linda H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
VillageGreen2015, Manager at Riviera Plaza & Conference Centre, Vernon, responded to this reviewResponded February 1, 2016

Thank you for posting a review. We are happy you enjoyed your stay during a difficult time for your family. We look forward to hosting your family again.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed January 20, 2016

After Cancun our 2 week vacation is coming to an end But happy to be back in BC and perfect time to go skiing.
We decided to stay in Village Green at the foot hills of Silver Star at Vernon.The staff is very friendly and the rooms are clean and pretty good, pet friendly. This hotel has free internet, beautiful flat screen TV a jacuzzi and a heated indoor swimming pool, also hot breakfast is included.Centrally located downtown this hotel is waking distance to everything, and 25 minutes drive to Silver Star.
Wendy and Kim at the front desk are very helpful and go above and beyond to make sure our stay comfortable.
You want to ski, Silver Star is the best place to be in beautiful BC.

Date of stay: January 2016
  • Trip type: Travelled as a couple
    • Location
    • Sleep Quality
    • Service
1  Thank ramrochan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
VillageGreen2015, Manager at Riviera Plaza & Conference Centre, Vernon, responded to this reviewResponded February 1, 2016

Your review is much appreciated. We are glad you enjoyed your stay and were able to take advantage of our many amenities. Wendy and Kim are valuable members of our team and their 'above and beyond' attitude are key to our success.

We look forward to hosting your next stay.

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Reviewed January 18, 2016 via mobile

I stayed at the Village Green Hotel for 1 nights the room was clean and comfortable. Unfortunately the restaurant closed at 9 so we couldn't eat there but the hotel location is very good so we walked to the casino. We had breakfast voucher but it was a different menus and the food wasn't good so next time I'll just pay for a real breakfast. The pool area and the hotel were clean but need a refresh for sure!

Date of stay: January 2016
Trip type: Travelled with friends
Thank Valerie D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
VillageGreen2015, Manager at Riviera Plaza & Conference Centre, Vernon, responded to this reviewResponded February 1, 2016

Hello Valerie,

Thank you for posting a review on TripAdvisor. Although we strive for excellence, reviews such as yours are crucial in helping us maintain a higher standard of care. We are glad you enjoyed your stay overall and are actively working on the concerns you have put forward.

We look forward to hosting your next stay.

Best Regards,

Management

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Reviewed January 14, 2016 via mobile

We stayed here for 4 days this January while visiting my daughter and her new baby, the staff at the village green are extraordinarily friendly. We really felt that they would do anything to ensure we had a good comfortable stay. We stayed in one of the older pet friendly rooms, the room was spotless and very well cleaned every day. The gym and restaurant are bonuses as well. There aren't very many large independent hotels around anymore and I have no problem bringing my business to them. They deserve it!!

Date of stay: January 2016
Trip type: Travelled with family
Thank Suncoastbiker
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
VillageGreen2015, Manager at Riviera Plaza & Conference Centre, Vernon, responded to this reviewResponded February 1, 2016

Thank you Suncoastbiker for your review.

We are glad to hear you enjoyed your stay. As an independent hotel we strive to maintain a high level of customer service. We are also glad you were able to check out a couple of our amenities.

The staff look forward to welcoming you back on your next stay.

Best Regards,

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Reviewed December 19, 2015

The staff is very friendly, the room was clean. The Village Green Mall is just across the road so I just walked over there for some evening shopping. The breakfast was nice. I picked this hotel because of the reasonable price and close to shopping. For me it was just fine.

Date of stay: December 2015
  • Trip type: Travelled solo
    • Location
    • Service
Thank Elisabeth B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
VillageGreen2015, Manager at Riviera Plaza & Conference Centre, Vernon, responded to this reviewResponded February 1, 2016

Hello Elisabeth,

Thank you for posting a review on TripAdvisor. We are glad to hear the location and price point were just what you were looking for. Our location across the street to the Village Green Mall makes it ideal for shopping excursions.

We look forward to welcoming you back during your next stay.

Best Regards,

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