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Scott W

Good overall, would stay again.

4.0 of 5 bubblesReviewed May 28, 2024
Had to come to Vernon for a medical appointment and this hotel was pretty perfect for that. Reasonably centrally located, easy to get to, staff were friendly. The only thing I would suggest is that they have their staff spend a bit more time on bathroom cleaning, as the walls and door were definitely not super clean.
Date of stay: May 2024
Trip type: Travelled solo
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All reviews front desk pet friendly hotel liquor store would recommend this hotel to anyone great stay free breakfast sliding door clean rooms pool and hot tub long weekend amrit ronald pal spacy pets rates convenience
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12 - 17 of 754 reviews
Reviewed May 28, 2024

Nice place, great staff. Great room. Very happy to stay at this place. Alex treated us good. Jeff kfkgkrkfogooeodffkddjgggkrffkvvkrrfovvoffogffrrrfrtggggggddfghgffddhhhgdfhhddghhdghhhrdfgkfkdrkgggkrdkgfffkfffgkfffkfkgkf

Date of stay: May 2024
Trip type: Travelled on business
Thank Loren M
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed May 25, 2024

The stay was great and the assistant manager Shivam very nice and helpful. I will be staying here again when we come back. Beds were really comfortable, it was also nice to have a pool and sana the food was also great at the restaurant. Thanks for the great experience

Date of stay: May 2024
Trip type: Travelled with family
Thank Taylor W
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed May 22, 2024

Excellent service at the front desk as I had to check in early for a surgery. Alex was very helpful and polite. He efficiently checked me into my room with no fuss. The accommodations are great and the staff here are accommodating and friendly.

Date of stay: May 2024
Trip type: Travelled with family
Thank Freedom743212
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed May 15, 2024

Alex was very welcoming and gave us an upgrade, very nice!!
The service was amazing.
We will come back for sure.
Hotel looks pretty too. Good and convenient location. Swimming pool and sauna inside.
It was no problem that we came early, prior to check-in time.

Date of stay: May 2024
Trip type: Travelled as a couple
Thank Maartje J
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Divya Sutra Management, Marketing at Divya Sutra Plaza & Conference Centre, Vernon, responded to this reviewResponded May 16, 2024

Dear Guest,

Thank you for your feedback! We're glad to hear that Alex provided such a warm welcome and that you enjoyed the upgrade. It's wonderful to know that you found our service to be amazing and that you plan to return in the future. We're glad you appreciated our hotel's appearance, convenient location, and the amenities like the swimming pool and sauna. At Divya Sutra Plaza and Conference Centre, we always strive to accommodate our guests' needs. We look forward to hosting you again for another fantastic stay!

Sincerely,
Divya Sutra Management

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed May 15, 2024

I won’t recommend this hotel! They charge you $50 on your Visa as part of their policy and don’t refund you upon check out that creates extra effort to get your money back days after you left! It’s inconvenient. Service is poor! I asked for a receipt email and never received it either! Be careful staying here! I still haven’t received at refund and it’s days!

Date of stay: May 2024
Trip type: Travelled on business
Thank Departure26857811113
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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