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“Quality accom for Whistler holiday” 5 of 5 bubbles
Review of Pan Pacific Whistler Mountainside

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Pan Pacific Whistler Mountainside
Ranked #5 of 49 Hotels in Whistler
Certificate of Excellence
Brisbane, Australia
Level Contributor
15 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
“Quality accom for Whistler holiday”
5 of 5 bubbles Reviewed 22 February 2012

Having never been to Whistler before, we went with the great comments provided for the Pan Pacific and booked our holiday. So glad we did!

Room was average size and perfect for us. Plenty of cupboard and drawer space to unpack and really feel at home. Free wi-fi was very much appreciated. Well-equipped kitchen had everything we needed to eat Breakfast and a couple of dinners 'at home'. Fair walk from the IGA, buy hey you can't have it all...

Lockers downstairs made securing our gear a breeze, although we had to bring boots upstairs to dry out. Laundry facilities within the hotel - easy to do a load while you're enjoying a soak in the hot tub! Hot tubs/pool were great to unwind and ease the sore muscles. Perfect location for watching the Fire & Ice show on Sunday nights (with complimentary hot choc!!). Affinity rentals on the ground level were great to deal with for our ski hire.

Dubh Linn gate downstairs does yummy, reasonably-priced food. One of the busy apres ski venues.

Would definitely look at staying here again on our next trip, whenever that may be.

  • Stayed February 2012, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Brizsuz P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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1,126 reviews from our community

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Rating summary
  • Location
    5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (274)
Date | Rating
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English first
Seattle, Washington
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 20 February 2012

My family and I have stayed at the Pan Pacific (Mountain Side) each year creating some of the most amazing winter memories for our kids to have for years to come. The ease of check-in to nightly milk and fresh baked cookies for the kids, make it a destination location we will race to book year after year. The lockers for the skies are located just inside the entrance which is just about 20 steps from the edge of the snow. Nothing could be easier than popping the kid’s skies off and walking them into the heated locker area to store and off to the room to get ready for hanging out at the hot tubes and outdoor heated swimming pool. The rooms are constantly prepared by a host of terrific staff each day. Having a full kitchen in the room is great and the local stores carry a variety of goods.

Room Tip: Typically we choose a room that is not facing the ski lifts. Now that the kids are older we will be...
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  • Stayed February 2012, travelled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Doug S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Clearwater, Florida, United States
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 bubbles Reviewed 20 February 2012

Great Location. A bit pricy for the room/service. It would be exceptional value if lift tickets were included in the room price. They lost our skis on the last day because a bell hop took them out of our locker to replace with somebody else's. It took them 20 minutes to find them when we were checking out. Other than that, it was a very good stay.

Room Tip: Don't get village side room; get mountainside. Noise from the village spills into the room all...
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  • Stayed February 2012, travelled with family
    • 3 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank MichaeelinFL
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Miramichi, Canada
Level Contributor
39 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
5 of 5 bubbles Reviewed 19 February 2012

The Pan Pacific Whistler Mountainside provided us with a room that let us see both Blackcomb and Whistler Mountains. We enjoyed watching from our deck, living room, & bedroom, the skiers & mountain bikers and the hustle & bustle in the village below. Walking around Whistler in the pedestrian only area was a lot of fun and has lots of shopping opportunities. We even watched a bear walk through the village one night trying to check out the bear proof garbage can.

The pool and hot tubs were so relaxing to enjoy during the evening. Also, the onsite Irish pub/restaurant was fun too. The staff were very quality driven and the entire Pan Pacific experience left us with a very memorable Whistler experience. We are glad we stayed as long as we did.

  • Stayed May 2011, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Laugh-Love-BeHappy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Rickmansworth
Level Contributor
8 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 bubbles Reviewed 16 February 2012

We have now stayed at Pan Pacific Mountainside on four consecutive years, having previously stayed elsewhere in the village. The location is so convenient, the accommodation clean, comfortable and extremely well looked after. The staff are efficient and friendly without being over the top and nothing seems like too much trouble for them. It is a modest-sized esablishment and this enables the staff to treat one personally and effectively. The swimming pool and hot tub area is fantastic - it is one of the joys of life after a days ski-ing to soak in the hot tub with a bacardi and coke watching the last few skiers and boarders come down the mountain with the sunsetting (often spectacular colours) or with the snow gently descending. No complaints at all - well, perhaps one little suggestion - Please can we have some egg-cups (for boiled eggs) - we had to improvise with tumblers and kitchen roll!!!!

  • Stayed January 2012, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank hbanbdjrb
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
NLeddy, Manager at Pan Pacific Whistler Mountainside, responded to this review, 20 February 2012
Dear Guest, thank you for choosing Pan Pacific Whistler for the 4th year in a row! We truly appreciate your return patronage and taking the time to share a review. Egg cups, brilliant suggestion and yes we can make these available. We are so pleased to learn that you found our team's service personble, attentive and friendly. We love looking after our guests and look forward to welcoming you back again.

Kind Regards,
Nicole Leddy - Director of Rooms - Pan Pacific Whistler - nleddy@panpacific.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
A TripAdvisor Member
5 of 5 bubbles Reviewed 15 February 2012

I generally love the Pan Pacific but there are three issues that I did not like:

1) My room was too warm. Even with the AC turned to full cold, it still did not cool off. Consequently, I had to open the window at night and;

2) If you are facing the Garibaldi Lift Company it get's pretty noisy around 2AM when that place closes and the patrons head out into the village stroll! Bring your earplugs!

3) The Irish Pub downstairs use to serve drinks in the back portion. Now they say you have to order food in order to have a pint or two in the back area. It was not like this a few years ago and this is a problem because sometimes the bar is so full that you can't find anywhere to sit in the front. If you are just coming home from dinner and want to stop off for a pint, you've already eaten so you don't feel like more food! It totally sucks when you can't sit and have pint in your own hotel bar!

Other than that, the Pan Pacific is my favorite hotel that I've stayed in yet at WB. The staff is super great, the rooms are really nice, and I look forward to staying there again!

  • Stayed February 2012, travelled with friends
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with Whistler Blackcomb.com

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Pan Pacific Whistler Mountainside

Property: Pan Pacific Whistler Mountainside
Address: 4320 Sundial Pl, Whistler, British Columbia V0N 1B4, Canada
Phone Number:
Region: Canada > British Columbia > Whistler
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Kitchenette Restaurant Room Service Ski-In / Ski-Out Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Ski-In / Ski-Out Hotel in Whistler
#3 Top resorts Hotel in Whistler
#4 Luxury Hotel in Whistler
#6 Family Hotel in Whistler
#7 Romantic Hotel in Whistler
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Pan Pacific Whistler Mountainside 4*
Number of rooms: 121
Official Description (provided by the hotel):
Pan Pacific Whistler Mountainside is Whistler's Best Address, ideally located in the heart of the pedestrian-only Whistler Village and the closest you can get to both the Whistler and Blackcomb gondolas. This award winning, full-service, boutique hotel offers an intimate ambience while featuring 121 well-appointed luxurious hotel suites all complete with full kitchen, fireplace, balcony, floor-to-ceiling windows, deluxe Embrace amenities and spectacular valley or mountain views. ... more   less 
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Also Known As:
Pan Pacific Whistler Mountainside Hotel Whistler
Whistler Pan Pacific

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