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All reviewsin room jacuzzideluxe suitefull kitchengas fireplacehot tubfront desk staffgreat roomunderground parkingsmall kitchenquiet locationvillage strolllong weekendgrocery storecoffee makershops and restaurantsmain villageblackcomb mountain
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94 - 99 of 1,598 reviews
Reviewed February 20, 2018

everything was fine - no complaints about the actual hotel or staff, but they employed the old game of hiding the exact charge per night per room - first night was extremely reasonable, 2 & 3 were more expensive and only (really) disclosed at acceptance

  • Stayed: February 2018, travelled with family
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Review collected in partnership with this hotel
Thank Doug9989
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed February 20, 2018

Despite the representative pictures and assurances of a two full double beds - and paying for such - I was placed in a room that had a pull-out sofa bed and the bath tub right next to the bed. A complete shell game from what was touted to what was provided. Thoroughly disappointed.

  • Stayed: February 2018, travelled as a couple
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Review collected in partnership with this hotel
Thank Passport756639
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sonia A, Guest Relations Manager at Pinnacle Hotel Whistler, responded to this reviewResponded March 3, 2018

Hello,

Thank you for your review our of our hotel. When you book through a 3rd party and booking the Deluxe category you are selecting a preference on either two queen beds or on one queen and a fold out sofa bed, it is based on availability. I am sorry we are unable to get you your preference for this stay. If you would like to discuss further your welcome to call me directly at the hotel and i would be only to happy to chat.
Kind Regards
Sonia Anderson
Hotel Guest Services Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed February 19, 2018

Lovely room, well appointed and close to all amenities. Nice to have a little kitchenette in the room for breakfasts. 5 minute walk to the hill or a free bus ride in front of the building. One of the best restaurants underneath the hotel. Hop and skip to the boardwalk and all the shops and restaurants.We will return!

  • Stayed: February 2018, travelled with family
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Review collected in partnership with this hotel
Thank erokosh
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Whistler Pinnac... H, Manager at Pinnacle Hotel Whistler, responded to this reviewResponded February 22, 2018

Hi erokosh,

Thank you for this review, we really appreciate you taking the time!

The central location is definitely something we are glad that our guests can enjoy - it just makes everything that bit easier.

Quattro and Alta Bistro are both such great dining experiences, so we are glad you made the most of those being so close too.

See you in the future!

Kind Regards,

Sonia Anderson

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Reviewed February 17, 2018

I would positively stay here again. The location was very close to the Village Stroll and all the shops we like to shop in. Quite close to the Ski lifts, their underground parking in right beneath the building with an elevator that takes you right there (for a cost of $20/day).

  • Stayed: February 2018, travelled as a couple
    • Value
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Review collected in partnership with this hotel
Thank byoung443792
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Whistler Pinnac... H, Manager at Pinnacle Hotel Whistler, responded to this reviewResponded February 22, 2018

Hi byoung443792,

Thanks for your review of our hotel!

We are so glad you could make the most of our central location and that you found our parking convenient too.

Best Regards,

Sonia Anderson

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Reviewed February 17, 2018

We loved our stay at the Pinnacle, it was a great location, within walking distance to the village. The staff were very friendly and welcoming, we found out when we arrived that our room had been upgraded to the 4th floor. Would highly recommend staying here and hope to stay here again in the future.

  • Stayed: February 2018, travelled with friends
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Thank Rebecca B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Whistler Pinnac... H, Manager at Pinnacle Hotel Whistler, responded to this reviewResponded February 22, 2018

Hi Rebecca B,

Thank you for your review of our hotel.

So glad you liked your room and the staff were able to be of help - we also hope to see you here again in the future!

Best Regards,

Sonia Anderson

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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