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Reviews (1,878)
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Reviewed April 10, 2018

Excellent place ,very clean, comfortable beds, brilliant hot tub and pool, sauna is good too, breakfast can be a bit boring after 7 days of being there. Staff are very friendly and helpful. The entrance is very welcoming. The bad points for us was drying the clothing if it’s very wet like it was this year. ( just unfortunate ) the hire of go pro cameras is free and a great way of capturing the holiday as well. We was here for 12 days in total and I’d stay in aava hotel again anytime. Many thanks for the pleasurable memories.

  • Stayed: February 2018, travelled with friends
    • Location
    • Sleep Quality
    • Service
Thank J R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Roberto C, Front Office Manager at Aava Whistler Hotel, responded to this reviewResponded April 12, 2018

Thank you J R for your comments and feedback, we are very happy about your experience at Aava, it was our pleasure to have you here, our staff works hard to provide a great service to all our guest and we are glad that we were able to provide an excellent stay with us, please let us know how we can help on your next stay and will do our best ton accommodate all your needs and hope to see you again in the near future.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed April 7, 2018 via mobile

Aava was in a good location, very close to the village. The pool and spa were great. The staff are very welcoming and pleasant to deal with.
The hotel itself lacks sound proofing so we could hear the person in the next room snoring as well as early morning clomping ski boots in the room above.
Cleaners in the middle of the night vacuuming the halls caused sleep disruption. Management, in response to our feedback, has assured us they will address this.

We rang and asked for robes which were sometimes delivered.

Stayed: April 2018, travelled with family
Thank ejvmiller
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Roberto C, Front Office Manager at Aava Whistler Hotel, responded to this reviewResponded April 8, 2018

Thank you ejvmiller for your comments and feedback, we apologize about the issues during your stay, we are taking serious measures so this experience does not happen again, we appreciate the comments about the staff we work hard to provide a great customer service experience. We will be happy to follow up on any other concern that you might have, feel free to contact us at your earliest convenience.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed April 7, 2018 via mobile

I love the beds here. I’ve been raving about them for years. Love their comfort. Nicely appointment hot tub with view of the mountain and across the street from the village stroll. It’s great being just removed from the main hubbub, but close enough to be stones throw away

Stayed: January 2018, travelled on business
Thank Matthew P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed March 30, 2018

Came up from Vancouver for 2 nights to experience the snow and whistler Village.
Easy early check in, lovely room with king size bed and very nice bathrooms. Coffee machine in room and small fridge if you need it. Was going to use the hottub and pool but always crowded, so went to Scandanavian Spa instead, $10 taxi ride and $70 entry it is wonderful and relaxing.
Would recommend this hotel and in ideal position and very nice,

  • Stayed: March 2018, travelled with family
    • Value
    • Rooms
    • Service
Thank pompeygirl65
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Roberto C, Front Office Manager at Aava Whistler Hotel, responded to this reviewResponded March 31, 2018

Thank you pompeygirl65 for your comments and feedback, we work hard to provide our guest a great experience and we are happy that you had an excellent time at Aava, we agree the Spa is a great place to relax, please let us know how we can help on your next stay and hope to see you again in the near future.

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Reviewed March 29, 2018 via mobile

We spent a ski week at the Aava in February and it offers everything you need. Ski hire in the basement was helpful and efficient, the ski lockers were convenient, our room was fab and the hot tub and small pool are very social (don’t forget to pick up a few cans from the supermarket). It’s a 5 min walk to the lifts even with child and skis and even closer to the first pub.... hope to come back one day....

Stayed: March 2018, travelled with family
Thank Debbie19741
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Roberto C, Front Office Manager at Aava Whistler Hotel, responded to this reviewResponded March 31, 2018

Thank you Debbie19741 for your comments and feedback, we are happy about your experience at Aava, Black tie provides a very convenient service and we like the feedback about their service, please let us know how we can help on your next stay and we hope to see you again in the near future.

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