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All reviews one bedroom suite fire station sister hotel whistler village complimentary breakfast full kitchen yogurt higher floor hard boiled eggs ski lockers hot chocolate locker room living area shops and restaurants apres ski small balcony great room
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Reviewed May 29, 2016

Great location and view, right on the mountain! Couldn't get any closer! The pool and 2 hotels are also with a mountain view. They could get little crowded around the time the mountain closed. The restaurant in the hotel also got a little crowded, but turned out to be one of our favorites in the village. We traveled as a couple and the room was a little tight with all our gear every where. Could see how it would get a little tight with a family.The staff was very helpful and drove us any place we wanted to go in the area. Would stay here again if we go back!

  • Stayed: January 2016, travelled as a couple
    • Location
    • Sleep Quality
    • Service
Thank kmcnwhi
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PanPacificManagement, Guest Relations Manager at Pan Pacific Whistler Village Centre, responded to this reviewResponded May 30, 2016

Dear Valued Guest,

Thank you for sharing your feedback with us here.

It is a pleasure to hear that you enjoyed your stay with us so much, and I hope you had a wonderful vacation in Whistler. It can get quite busy in the Village when the mountain closes, but hopefully this did not detract too much from your experience.

We look forward to welcoming you back in the future.

Kind regards,
Hudson M. - Guest Experience Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed May 9, 2016

My husband and I came back again this year to stay at this hotel. Last year was great, and this time it was just as amazing. It's right in the middle of the Village and close to everything. We got there on a Thursday early afternoon and they were ready for us. Those at the front desk are so friendly and appreciate you being there. Check in was really quick and we were in our suite in no time. Again, we weren't disappointed. Our room was exceptionally clean. We were in a top floor 1 bedroom suite that included a living room, fully loaded kitchen with anything you need and they even provided the coffee. The bed was really comfortable, and after walking all day and sightseeing, it was easy to sleep. They also have what they call a "continental breakfast". We called it a full buffett breakfast. There were different kinds of breads and rolls and eggs and waffles and fruit and yogurt and cheese, ham, tomatoes, and I can't even remember it all. The price is very affordable, and with the exchange rate right now, it is a steal. This will be our only place we stay when we visit up at Whistler. Thanks Pan Pacific, we will see you next year.

Room Tip: All rooms are great, one side is a Village view, the other one the mountains.
  • Stayed: May 2016, travelled as a couple
    • Location
    • Cleanliness
    • Service
1  Thank Val A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PanPacificManagement, Guest Relations Manager at Pan Pacific Whistler Village Centre, responded to this reviewResponded May 10, 2016

Dear Val

Thank you very much for your great review. I am delighted to read that you enjoyed your stay with us so much. It is great to note that our team was able to check you in right away and that you felt comfortable during your stay. It is great to hear that you wish to return to stay with us. We all look forward to welcome you back next year!

Kind regards
Malgosia S - Guest Experience Manager

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Reviewed May 9, 2016

We found the location very convenient although the parking was confusing. Staff were very friendly and helpful and suite large and quiet. Views are awesome. Would be great for a small family. Would stay here again.

  • Stayed: May 2016, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Pan Pacific Hotels Group
Thank 90waynen
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PanPacificManagement, Guest Relations Manager at Pan Pacific Whistler Village Centre, responded to this reviewResponded May 9, 2016

Dear Valued Guest

Thank you for reviewing your stay. I am pleased to note that you enjoyed our hotel, from the convenient location to the views and our team. We look forward to welcome you back to the Pan Pacific Whistler in the future.

Kind regards,
Malgosia S. - Guest Experience Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed May 7, 2016

great location, great staff and all out amazing hotel....paid for a small 1st floor room and got upgraded to top floor with kitchen, balcony, fireplace and amazing views overlooking the village. perfect holiday. thank you to all staff :)

  • Stayed: April 2016, travelled with family
    • Location
    • Sleep Quality
    • Service
Thank melski2227
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PanPacificManagement, Guest Relations Manager at Pan Pacific Whistler Village Centre, responded to this reviewResponded May 8, 2016

Dear Valued Guest,

Thank you for taking the time to share your feedback. It is great to hear that you had such an enjoyable stay with us, and that we were able to provide you with that complimentary upgrade. We hope you had a relaxing getaway in Whistler.

We look forward to hopefully welcoming you back in the future.

Kind regards,
Hudson M. - Guest Experience Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed May 7, 2016

The location was great. We were in the middle of everything. The staff were so friendly and helpful. I loved the layout of the room. The kitchen was spacious & beautiful. I liked the living room area. So cute and cozy with the fireplace. The bed was very comfortable. I also loved the larger size bathroom. Not your typical cramped hotel bedroom. I would love to come back here again.

  • Stayed: April 2016, travelled as a couple
    • Location
    • Rooms
    • Service
Thank SHCH4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PanPacificManagement, Guest Relations Manager at Pan Pacific Whistler Village Centre, responded to this reviewResponded May 8, 2016

Dear Valued Guest,

Thank you for taking the time to share your feedback with us here. It is always a pleasure to hear when we are able to create memorable stays for our guests, and I sincerely hope you had a relaxing vacation.

We are very fortunate to have such a great team here in Whistler, and I will be sure to pass on your kind comments to them.

We look forward to welcoming you back in the future.

Kind regards,
Hudson M. - Guest Experience Manager

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