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David and Cindy

Amazing experience

Review of Lazy Bear Lodge
5.0 of 5 bubblesReviewed Oct 29, 2022via mobile
Our trip was amazing and over exceeded our expectations. Lazybear does everything possible to have you see the polar bears. The lodge is a lodge and you will hear noise and food was ok and a small lounge area, but they try to accommodate everyone as best they can. The people at the lodge go out of their way to make this a great trip for you. Our driver and tour guide Eric and Deacan were knowledgeable and passionate about making this the best trip possible. Please remember to tip (although they do not ask for a tip), they work hard long days for all of our enjoyment and although it is a lot of money for this trip we realized no one can control where the bears are and Lazybear does everything they can to make it possible. They only get to work 6 months of the year. The dog mushing experience and Northern lights were both amazing as well. The best place to shop for souvenirs is the gift shop beside the lodge. Flights will be delayed so plan for a delayed flight. Great experience and we will be back for Bulega Whale season at some point.
Date of stay: October 2022
Trip type: Travelled as a couple
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      Reviews (258)
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      12 - 17 of 258 reviews
      Reviewed September 14, 2022

      We stayed there during our stay in Churchill. The place is remote and the village is small, but accomodations were really unwelcoming. The room was VERY small, almost impossible to move around if you have a big piece of luggage. Food was substandard; we could get better items from the local supermarket. THere is no social area. When they close the restaurant area (the restaurant works only a couple of hours per day) there is no place to stay in the lobby. During nighttime, there was no one in the lobby and no contact telephone available (we try to call and got no answer). I wonder what would happen if something occur to a guest (even simple things like getting stuck out of the room, not to mention medical issues, etc).

      Date of stay: September 2022
        • Sleep Quality
        • Rooms
        • Service
      2  Thank acukiert
      This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
      Reviewed September 12, 2022

      We were here in July . The town of Churchill is very slow with a few treasures in it. Lazy Bear Lodge was wonderful The food was great in the restaurant . The service was really good. They busted their behinds while being understaffed . They were so nice and respectful . Patience was key. The rooms were very comfortable . I know that 4 days isn't a long time but it was plenty to do everything we had signed up for. Don't pass on the up close and personal with the Belugas. It was such a treat to put our face in the water and SING , yes SING, to the whales! We loved our time there. We saw polar bears lounging around the shores. We of coarse were in a boat or HUGE snow truck. We went dog sledding too. What a treat that was. When you have an incredible opportunity like this you should take it!

      Date of stay: July 2022
        • Location
        • Cleanliness
        • Service
      Thank B9090OCmichellel
      This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
      Reviewed September 10, 2022

      I booked the Bears and Aurora Tour mostly to see the northern lights. The one night that one was likely to see them, I stopped at the front desk around 6 p.m. and specifically asked when we would be taken to an area to see the lights. I was told that it was up to the tour guides. The desk clerk suggested I just go outside the hotel across the street to view the sky between 10 p.m. and 1 a.m.

      The next evening at dinner I was talking with some other tour members and commented that it was too bad we weren't going to see the northern lights. My friends said but we were taken out to see them last night around 10 p.m. and she showed me some pictures she had taken of the aurora. So the very same night that I had spoken to the front desk clerk, a tour had been quickly arranged and the management didn't care enough to be sure to notify EVERYONE of the opportunity--especially since I had specifically asked about this--they simply don't care!

      On our last day there we were to leave for the airport around 12:40 p.m and I was told to be at the pickup spot at 12:30 p.m. So I figured I could have a leisurely time until 12:30 p.m. NOT SO--a loud mouthed housekeeper BANGED on my door at 11:00 a.m. and said they wanted to strip the beds now which meant I had to scramble aand get out of the room. I learned other tour members had been acosted at 8:00 a.m. in the same way but but didn't move. HOW CAN A COMPANY TREAT GUESTS WHO HAVE PAID ABOUT $1,000/DAY FOR THE EXPERIENCE SO UNPROFESSIONALLY???????

      Oh, and don't plan on gaining weight by eating in their restaurant. Half the items they have on their menu are not available. One of their waitresses needs to be either trained or retrained. She would take an order, not write anything down, and then deliver about half of what you actually ordered. And about half of the food on the plate was not hot; vegetable were not cooked.

      Date of stay: September 2022
        • Value
        • Sleep Quality
        • Service
      2  Thank carolhP9432PN
      This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
      Reviewed August 15, 2022 via mobile

      I took my two sons to Churchill in hopes of seeing belugas, polar bears, and if we were lucky, the aurora. We saw all three and our trip was fantastic! Truly a trip of a lifetime! We enjoyed our tours and walking around the little town, including the museums and train station. We had Derek as our guide and he was really fun and had lots of interesting facts about the history of Churchill, since he used to live there. Katelyn was a great guide also and we really enjoyed being with her on our kayak trip! Wally, who built and owns the lodge, gave us our coastal tour on his boat. We saw many swimming bears and a mama and her cub, plus lots of whales. He was also a great source of information on the area. The restaurant has really good food and the most amazing vegetables you’ve ever had, courtesy of their own greenhouse. We found the serving staff to be very friendly and accommodating. They are usually bombarded with many guests all at once, (returning from tours) and did their best to keep us all happy. Overall a great experience and highly recommend the Lazy Bear Lodge!

      Room tip: Bring wipe on mosquito repellent and sunscreen. Also, quick stop to Northern to get some wine and alcohol if you enjoy a glass with dinner.
      Date of stay: August 2022
      Trip type: Travelled with family
      Thank 683gwent
      This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
      Reviewed August 9, 2022

      Without a doubt, a stay here is an experience of a lifetime to be able to enjoy close encounters with beluga whales, see polar bears, and other wildlife. I was surprised that we saw the northern lights 3 out of 4 nights too, especially in late July/early August, and the rooms exceeded expectations, very comfy, and even included robes, bathtubs, and Keurig coffeemakers. Another big plus was Derek, he is a super friendly guide with some great stories, and I enjoyed trips with Kaitlyn (SP?) too.

      As part of the package we were booked in hotels the first and last night in Winnipeg which were great, very impressed with that, and the charter flights with Calm Air too.

      I'm baffled by the people who blame the lodge for mosquitos and other insects, I've seen the reviews here and heard a guest complaining. I brought a hat with a net but didn't have to use it, just a dab of lotion with Deet was all it took, no bites. There was only a few minutes at one point where they were bad when we were out sightseeing, surely not the lodge's fault.

      Bottom line is that I really wanted to give this 5 stars and would do 4.5 but it's not an option. There is some room for improvement, I agree naturalist guides would be a good idea but that didn't really detract from the trip because just being there with the wildlife and spectacular scenery was fantastic. Service/organization could be improved a bit to make it better - there wasn't an explanation of how meals worked and while all of mine were included in the package I purchased, not all were for others so it was confusing to servers and to guests too, leading to some awkward moments, especially on the first day before we got our bracelets that indicated that (something none of us knew until it happened). The food was good but the service in the restaurant was generally average to poor with a couple of exceptions. Had to wait an hour a few times and once close to 90 minutes for a sandwich, plus a very long time to sign off on the bill at the end of many meals which meant having to skip at least a few meals there to avoid missing an activity/tour. Minor issues at the front desk - I canceled an activity because it was scheduled too close to another tour on the same day and there wasn't an option to reschedule, a bit frustrating but understandable due to the scheduling. It was never actually canceled though, and another guest who became a friend was missed on the list for northern lights calls - the response from the front desk was, "it wasn't me who was working." That said, upping the customer service a little would definitely make this a 5-star experience.

      Date of stay: July 2022
        • Location
        • Rooms
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      1  Thank KCsEndlessAdventures
      This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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