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Not a John Doe
on tour

Never felt safe. Gangsters, sirens, gunshots, threats and no help from staff. Nice rooms though..

1.0 of 5 bubblesReviewed May 10, 2021
This is no place for elderly, females or families.
If you want cheap, stay here. It is very inexpensive and the rooms and staff are nice (ask for "medical discount"). BUT.. If you are elderly, female or a family please find a better place. We were accosted and threatened by a large young man with scars on his face because I asked him to wait for the next elevator (there was a limit of two people in the elevator at a time due to social distancing and my elderly mom was with me), but he pushed in anyway. With no mask on either.. We had to exit the elevator and wait for another. He looked at me and said "What? You got a problem? What's your problem!?" He said the same thing to me in the lobby as we came out of the next elevator. I was very afraid. I saw him going back and forth from the hotel many times visiting vehicles in the parking lot. I am convinced he was selling drugs out of his hotel room. But that wasn't the only thing.. As soon as the sun went down gangs of very loud motorcycles began racing up and down the streets in front of the hotel. It seemed like it was some kind of circuit. Then cars would race. All this was punctuated all night long with sirens. One night we heard loud gunshots. It seemed like the police abandoned the downtown area at sunset - just like a movie where the gangs took over the city at night. We were freaked out. If you're a gangster or a gang-banger this place would be ideal, but it's definitely not for a regular person, females, elderly folk or family. We never felt safe and despite our concerns the staff never helped us feel any safer. They never enforced their mask rules or social distancing rules. I think they were just as afraid of the riffraff in the hotel as we were.
We will NEVER stay there again. It's simply not worth the risk.
Date of stay: April 2021
4.0 of 5 bubblesRooms
1.0 of 5 bubblesLocation
4.0 of 5 bubblesService
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9 - 14 of 276 reviews
Reviewed January 24, 2020

I wanted to post an early review after staying just over 24 hours at this hotel. Suites are great, front desk is wonderful, bar and restaurant staff is very helpful.

Parking is a bear, as you have to park at a location behind the hotel and then find your way.

As seems to be typical in hotels, ice machines are not working.

My big plus is their towels are the softest of any hotel I have been in in 6 months, but bring your own toilet paper and kleenex tissues. If you like sandpaper, this is the best.....so why, in a cold environment, do we have to wipe with sandpaper and blow our cold runny noses with sandpaper. Horrible!

One other suggestion....some paper products in the kitchenette area might be nice.

Trip to Wal-Mart is necessary for the extras. 0

Room tip: Inside room, as the outside rooms have a downtown, noisy location.0
Date of stay: January 2020
  • Trip type: Travelled on business
    • Location
    • Rooms
    • Service
1  Thank Katria W
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
GSS-HIdowntown, Front Office Manager at Holiday Inn & Suites Winnipeg-Downtown, an IHG Hotel, responded to this reviewResponded January 25, 2020

Dear Katria,

Thank you for your early review of your stay with us at the Holiday Inn Winnipeg - Downtown! We appreciate your feedback and glad you are enjoying your time in Winnipeg!

Sincerely,

Justin D.
Guest Service Supervisor

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Reviewed December 23, 2019

I stay in Holiday Inn Express's often for work and this is one of the worst. Very poor wifi, tv lacks many basic channels (TSN1?!), fitness center not maintained well (one of two tredmills not working). There are better hotels for the money in downtown Winnipeg.

Date of stay: December 2019
  • Trip type: Travelled on business
    • Location
    • Rooms
    • Service
Thank Sam H
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
IHGService, Guest Relations Manager at Holiday Inn & Suites Winnipeg-Downtown, an IHG Hotel, responded to this reviewResponded January 7, 2020

Hi Sam H,

Thank you for choosing to stay in our hotel and going out of your way to share your feedback. I'm pleased to see that you have rated our location a 4. On the other hand, I'm sorry about the inconvenience that you've experienced particularly with the WiFi connection, channels available on the TV, and poor condition of the fitness center. IHG's goal is to provide consistent and exemplary guest satisfaction so your comments will certainly help us in filling in the missing gaps of our continued enhancements.

Even though your stay was not spotless, I am still thankful to you for choosing to stay at our property and we'll look forward to hosting you again.

All the best,

Dhang R
Case Manager
IHGService

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed December 5, 2019

its a small hotel, good if you are visiting university of Winnipeg or downtown. there is a small mall nearby so little shopping or eating is easier. rooms were ok, restaurant offers decent food. overall not too bad

Date of stay: November 2019
    • Sleep Quality
    • Rooms
    • Service
2  Thank Manbir
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
GSS-HIdowntown, Front Office Manager at Holiday Inn & Suites Winnipeg-Downtown, an IHG Hotel, responded to this reviewResponded January 25, 2020

Greetings from the Holiday Inn Winnipeg - Downtown!

Thank you for your review in December 2019. We are glad you enjoyed the location of the hotel and it met your needs. We look forward to hosting you again!

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed October 21, 2019

We stayed here when we visited the University of Winnipeg. It is immediately adjacent to the school - you cannot get closer! However, if you're visiting downtown, this location is excellent, too. we walked along the streets to see things, enjoyed Vietnamese food across the street, and had breakfast right at the hotel. the place is clean and very friendly and helpful. Our beds were very comfortable. my (teen) kids enjoyed the pool while I did some work on my computer. there is parking for $15/night. We are already planning another trip to Winnipeg and we will definitely stay here.

Date of stay: October 2019
    • Location
    • Sleep Quality
    • Service
Thank Jeanie E
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
ivanlam7121, Front Office Manager at Holiday Inn & Suites Winnipeg-Downtown, an IHG Hotel, responded to this reviewResponded November 4, 2019

Hello Jeanatte,

Thank you for your time and really glad that you enjoyed your stay with us. we looking forward to have you stay with us again.

Take Care

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Reviewed October 14, 2019 via mobile

We visited Winnipeg, as a family to see Michael Bublè in concert! This location was perfect walking distance to BellMTSPlace. We enjoyed our quick stay and would definitely recommend! Thank you for your great hospitality!

Date of stay: April 2019
Trip type: Travelled with family
Thank BarrusFamilyTrips
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
ivanlam7121, Manager at Holiday Inn & Suites Winnipeg-Downtown, an IHG Hotel, responded to this reviewResponded October 15, 2019

Hello Guest,

Greeting, it is very nice to hear from you again, we are glad that you enjoy your stay with us.

please revisit us again in the future.

Take Care

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