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Mariaggi's Theme Suite Hotel & Spa
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Reviews (487)
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All reviewssteam showerpool tableindia roomsurround soundexchange districtitalian dinnerromantic getawaypinball machinesstereo systembaby grand pianomoroccan roominfrared saunapac mandart boardprivate balconythe big screen tvgreek salad
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Reviewed February 10, 2013

Our room was so small. Definitely not worth 375$. For half the price we could've stayed somewhere else with bigger rooms. No one at the front desk at night time just a board with emergency contact numbers. Won't stay there agsin

  • Stayed: February 2013
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1  Thank Bsmcd
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Lowell L, General Manager at Mariaggi's Theme Suite Hotel & Spa, responded to this reviewResponded February 13, 2013

I am suprised that the room you stayed in did not meet your expectations. Our smaller suites are approx 450-550 sq.ft. and cost between $265-$295/night plus taxes. For an additional $50-$100/night charge we have larger suites approximately 750-850 sq.ft. with waterfall hot tubs, pool tables, infra red sauna's and tornado shower steam rooms. The penthouse is about 3,000 sq.ft. and can cost as much as $600/night. Most of the suites are well above the average size of normal hotel suites. They need to be since we have quite a variety of equipment (hot tub, steam room, dining table, large 50" TV and stereo equipment). What we get the most compliments on is the attention to detail that the theme room provides. Mexico has adobe brickwork, a flowering tree canopy hangs over the large bed area and the table and chair set is from Guadlahara Mexico. Statues, artwork and figurines transport guests to another country for the evening. Most guests find our guests service, location and cleanliness to be much above the average. What I am concerned with is you did not. We may have made some mistakes during your stay that I am not aware of. Please feel free to contact me any time to further discuss your stay.

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Reviewed February 2, 2013

Just had the pleasure of doing a half day day spa experience. Excellent service and fantastic massages. Rooms were clean and comfortable and everything went off without a hitch. Will definitely be making a return one day.

  • Stayed: February 2013
    • Value
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1  Thank superoreo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Lowell L, General Manager at Mariaggi's Theme Suite Hotel & Spa, responded to this reviewResponded February 14, 2013

Thank you for your review. The 4-6 hour day getaway at the hotel its perfect for couples with busy evening schedules. Often couples with small children do not have babysitters willing to stay overnight. They come for the day enjoy a nice lunch in the suite, lounge in the hot tub, take a steam, watch a movie and be back home before the kids go to sleep. Guests have the option of getting a massage as well. Many of our guests really enjoy a relaxation massage and some opt for a deep tissue therapeutic treatment in the comfort of the theme suite. We are pleased that you intend to come back and hope to see you again soon.

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Reviewed January 25, 2013

Just stayed there in the Roman room - had an awesome time! the staff were very friendly and the room was very well furnished. On the first evening, We had an italian dinner that was very tasty and hot (in temperature. sometimes you get food in other places and by the time the food gets to you, its lukewarm. this was still very HOT)
We felt very secure and accommodated there, the selection of DVDs available was very very good, not just romantic movies, but action, etc and up to date, not 10 years old.
We enjoyed staying there so much, we're thinking of returning soon to try another room, maybe the japanese or Moroccan room.

Room Tip: Its all good!
  • Stayed: January 2013, travelled as a couple
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1  Thank JonR204
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Lowell L, General Manager at Mariaggi's Theme Suite Hotel & Spa, responded to this reviewResponded January 28, 2013

Thank you for your kind review. Rome is a very romantic room. We spent lots of time designing the suite to make you feel like you are getting away from reality. Staying a couple of nights is the best if you can arrange babysitting for that long! We are pleased that you enjoyed dinner and that the food arrived on time and hot. Dining in suite is recommended as you do not have to share a dining room with other people. We appreciate you found the hotel to be excellent value and a great location. Guests love that we are located downtown in the Historic Exchange District. We are near boutique shops, nightlife and the MTS Centre (Go Jets Go). Guests enjoy the good selection of current movies available. It is nice to watch a movie on a big screen TV while lounging in the hot tub. It is geat to know that you had such a good time that you will be back again.

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Reviewed January 22, 2013

Just last month our company held its staff Christmas party at the Marriagi Theme Suite Hotel. We selected the Jakarta Suite which is a beautifully decorated 3,000 square foot space that can easily accommodate 60 people with a bedroom tucked away at one end. For the evening you are taken away to a tropical get away made possible by the Caribbean music, the background sounds of the waterfall jacuzzi as you sit and enjoy your drinks at the grass hut bar.

All that is traditional about a hotel party goes right out the window; instead of one open empty space, you are generously invited to explore no less than 8 gathering areas in one room including a piano area, billiard table, seating in front of a big screen tv, seating at the fire place, seating near the waterfall and of course the 20 ft bar. This was very ideal for our call centre which is made up of people with a range of interest and age groups.

No sit down dinner here. We selected a 7 course dinner which is served in tapas style with each course being introduced one by one and with a sample served to you as you mingle. Once served the rest is placed as buffet to one side if you would like more. You are essentially trying new food items all evening – lots of food. The big hits of the night included the super tender chicken in a delicious scaloppini sauce as well as the tiger prawns which were flambéed in the suite by no less than the Hotel Manager!

The service was wonderful which included the serving staff (which I would guess went through a couple of hundred dishes) along with the very friendly bar staff and hotel Management. This is definitely on our re-do list.

Gary Gerra, VP/COO
CanTalk (Canada) Inc.

  • Stayed: December 2012, travelled on business
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2  Thank Gary G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Lowell L, General Manager at Mariaggi's Theme Suite Hotel & Spa, responded to this reviewResponded January 24, 2013

Thank you for your kind review. Parties in the penthouse are always really fun. We are so happy to know that you enjoyed the food. It is nice to have a variety of different ethnic tastes. I believe we had some French, Italian, Chineese and East Indian selections. I agree with you that the Tigre Prawns Flambe in suite and the Chicken Scallopini with the Herbed Roast Potatoes were a real hit with your group. Guests really had a great time playing pool and darts as well as lounging by the fireplace and baby grand. Attention to personalized service is very important at company Chistmas parties. We are pleased to know that our service was excellent this night. You had such a diverse and interesting group of people. We really enjoyed hosting your company this year and hope to see you again next year.

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Reviewed January 20, 2013

My husband and I had the pleasure of staying at mariaggis theme hotel again in the china suite. It was amazing, so romantic, relaxing and fun! From the moment we arrive till the moment we left we were treated excellent. Customer service is the finest at this hotel. Our room was great! Had a private hot tub, infrared sauna, really neat steam shower, giant tv, fireplace... The attention to detail was unreal. Everything was perfect and the decor truly made us feel as we had escaped to china! The king bed was very comfortable, with fine linens,feather pillows and a comfy duvet. Loved how to tv swivels around so you can see it from anywhere in the room! There is also a tv/DVD player in the sauna which is pretty cool! The bathroom was a decent size with a beautiful sink. There is also a fridge, microwave, coffee maker.... We had the steak and lobster dinner served in our room which was absolutely wonderful, so delicious! Would definitely recommend you add dinner to your stay! Worth the cost! All the staff at mariaggis are truly wonderful. They are all happy, genuine and kind people. We felt welcome and as though we were around friends. The hotel has a huge DVD/cd selection that you can rent for a nominal charge! The lobby is beautiful and very clean. Overall, I would give this hotel an A+++++++! We always enjoy coming here and are never disappointed! We certainly will be returning to enjoy all the theme suites! Thank you mariaggis, for making our stay so special! We highly recommend this hotel to all our friends and family!

  • Stayed: January 2013
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1  Thank jcwlpc
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Lowell L, General Manager at Mariaggi's Theme Suite Hotel & Spa, responded to this reviewResponded January 31, 2013

Thank you for your kind review. We are so happy to have guests return for another great escape. We genuinely care about providing the best customer service to our guests. We realize how important it is for guests to getaway from "reality" for a night. Everyone is so busy at home and work these days. If we are not taking kids to piano lessons and soccer practice it is homework, housework and job expectations. We know couples need time together away from everything to recharge their batteries and reconnect with one another. We are so pleased that Mariaggi's has become your special place to do so. China is particularly interesting because it is the only suite right now that has an infra red sauna and a tornado vischi shower and steam room. We have the rich Chinese color scheme throughout and it really feels like a getaway without going away. Dining in suite is very relaxing and romantic. We encourage our guests to dine with us. We feel it is way better than going out for dinner and sharing a busy restaurant space with a bunch of people. The food is delivered hot and tasty. Next time you may want to try our Italian meal! We are always pleased to know guests feel the money spent was very good value for the experience received. We really believe we have a special place and thank you taking the time to post a review.

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