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Reviewed June 18, 2018

First, I got a standard room that had a terrible smell (smoke/old building). After complaining to the reception, my only option was to change to a more expensive room, which I did (and paid more for it). However, it still didn't solve my problem - the room also had a very bad smell. I wouldn't recommend this hotel. Service at the reception and breakfast were good though, but it needs a significant renovation.

Date of stay: June 2018
  • Trip type: Travelled on business
    • Rooms
    • Cleanliness
    • Service
1  Thank henriquegdec
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Krista M, General Manager at Comfort Inn Fredericton, responded to this reviewResponded June 21, 2018

We would like to offer our sincere apologies that your stay was not to your satisfaction. We pride ourselves on meeting the needs of our guests and can assure you that we are examining the situation very closely to determine what may have occurred and how to avoid this happening in the future.
We are pleased to know that our complimentary hot breakfast suited you and that you were well attended by our staff.

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Reviewed June 13, 2018 via mobile

Although the room was a typical clean, comfortable "Comfort Inn" room, we cut our stay short here due to the massive amount of roadworkers who were booked in this night.
I'm sure had we stayed another day, I would have rated much higher but the fact that thought was not put into placing a family of four 2 doors down from a noisy "hard work, hard play" road crew disallowed for me to rate any higher.
Perhaps next time, families could be placed on one side of the huge hotel and folks looking to have a party on the other?

Date of stay: June 2018
Trip type: Travelled with family
Thank rakaraven
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Krista M, General Manager at Comfort Inn Fredericton, responded to this reviewResponded June 19, 2018

We were discouraged to read your review and would like to thank you for taking the time to leave such candid feedback. As you noted we can sometimes have groups of workers or other businesses in house. We do not however have a designated party area as there is no way to predict when someone will decide to be loud or not. We do encourage all of our guests to contact the desk when they are encountering any issues at any time. There is someone here 24 hours a day to deal with any problems and we are very discrete when calling a guest room to report a noise complaint. We do hope that you will give us the opportunity to redeem ourselves by staying with us on your next trip to Fredericton.

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Reviewed April 28, 2018 via mobile

Stayed for two nights at the Comfort Inn in Fredericton, as expected, it was clean, breakfast was good and the room was well appointed. The location is excellent and nearby to all the attractions in Fredericton. Would recommend this hotel and will stay here again when I am in the area.

Date of stay: April 2018
Trip type: Travelled as a couple
2  Thank NaithB
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Krista M, General Manager at Comfort Inn Fredericton, responded to this reviewResponded May 4, 2018

We are always thrilled to hear from our guests that have great experiences with us and this is no exception. Thank you for taking the time to leave such great feedback on The Comfort Inn Fredericton!!

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Reviewed April 11, 2018 via mobile

The second night of our business trip brought us to Fredericton, New Brunswick.

We stayed at Comfort Inn where we usually stay. Check in was smooth, and we had a nice spacious room. Despite 2 queen beds in the room, it was still nice and roomy.

Breakfast was the same as always there. The cereals are rancid. It seems like every Comfort Inn has the same problem. It’s time head office checked this out.

Recommended, as the staff are very nice.

Date of stay: April 2018
Trip type: Travelled on business
Thank Meldoll1
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Krista M, General Manager at Comfort Inn Fredericton, responded to this reviewResponded May 4, 2018

The Comfort Inn Fredericton thanks you for choosing to stay with us and for taking the time to review our property. We are delighted that our front desk staff was able to get you into your room quickly and efficiently and that you enjoyed your experience with us. We hope to have you back on your next trip! We do appreciate your feedback in regards to the breakfast and will have this looked into with our suppliers right away.

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Reviewed April 2, 2018

Updated hotel, nice room, nice and welcoming staff. Was in town for business for 3 days, so good on the pocket book for price but was expecting a decent breakfast bar, sooo disappointed. Had to go elsewhere to eat.

Room tip: Ample parking out back.
Date of stay: March 2018
  • Trip type: Travelled on business
    • Value
    • Rooms
    • Service
Thank nancypkr
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Krista M, General Manager at Comfort Inn Fredericton, responded to this reviewResponded April 4, 2018

Thank you for taking the time to comment on your recent stay with us.
We’ve shared your great comments about front desk with our team, they were quite pleased!! Thank you for letting us know how we are doing.
We are sorry that your experience with our complimentary Hot Breakfast was not up to our standards.
We are happy to announce that we are in the process of updating our current breakfast menu options.
I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

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