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All reviews heated garage off the highway choice hotels hot breakfast free breakfast free parking beautiful hotel baked beans large bathroom nova scotia front desk staff stay there again the breakfast area new brunswick reversing falls easy access close to downtown
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Reviewed September 15, 2018

From the outside view you would think WOW. The rooms are nice and large, less a microwave. There is no restaurant and the bar is the breakfast room, which is basically "lights out after breakfast", the bar tender is often the desk clerk and there are no food or snacks available at the bar. They told us to "order out and bring it into the lounge and use their tables". For breakfast - A tour bus was ahead of us for breakfast at 6:30 and they did not replenish for us, and this was only 6:30 am!! Potato chips, bars, pop and ice-creams in a pantry off of the front desk were basically the size of it. Nothing is available within walking distance outside of the hotel, if you do not have a car, you are out of luck. Front staff were not the most welcoming greeters - but the people in St. John itself we found super helpful, friendly and light-hearted. Next time we will stay inside of the city.

Date of stay: September 2018
  • Trip type: Travelled on business
    • Sleep Quality
    • Rooms
    • Service
1  Thank Eleanor J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
chateausaintjohn, Manager at Chateau Saint John, responded to this reviewResponded September 19, 2018

Hi Eleanor, thank you for taking the time to let us know about your stay. We're sorry to hear we weren't able to accommodate your needs during your time with us. Our goal is always to provide the best possible experience for our guests. If you want to get in touch and let us know what we can do to make sure your next experience is a more positive one please contact us at, chateau@chateausaintjohn.ca.

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Reviewed September 5, 2018 via mobile

Really nice large room! For the same price that gets mediocre rooms in other cities I got this great room that made me feel like I was living in luxury.

Also loved that the hotel is so easily visible from everywhere in the city, so I could wander around and always know how to get back.

Wish I stayed longer, as I loved Saint John and this was definitely the nicest hotel of my road trip!

Date of stay: August 2018
Trip type: Travelled solo
1  Thank Jeremy D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
chateausaintjohn, Manager at Chateau Saint John, responded to this reviewResponded September 6, 2018

Hey Jeremy, it's great to hear you were living in luxury! At Château Saint John Hotels and Suites, we want everyone to feel like they are getting a regal experience. We hope to see you again in the future.

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Reviewed September 2, 2018 via mobile

In Saint John to attend a wedding Labour Day weekend and stayed Friday & Saturday night. Room was outstanding with an amazingly comfortable bed. Housekeeping was excellent and the morning breakfasts were delicious. Staff were all professional, friendly and very helpful. Had a nice chat with the night staff after the wedding. Lots of good humour and was a pleasure to see such marvelous staff manning the Front Desk. Would highly recommend this hotel!!!

Date of stay: September 2018
Trip type: Travelled as a couple
Thank peterdR6211XN
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
chateausaintjohn, Manager at Chateau Saint John, responded to this reviewResponded September 4, 2018

Hi Peter, it's great to hear that you had a good time during your weekend with us! At Château Saint John Hotels and Suites, we aim to make everyone's time with us special, it's great to hear we were able to make this the case for your stay. We hope to see you again soon.

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Reviewed September 2, 2018

A sparkling clean facility with large rooms and bathrooms. Easy access to major highways, easy parking (we didn't use the heated garage September) and a friendly helpful staff. We enjoyed our stay and the rates.

Date of stay: September 2018
  • Trip type: Travelled as a couple
    • Value
    • Rooms
    • Service
Thank Larry W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
chateausaintjohn, Manager at Chateau Saint John, responded to this reviewResponded September 4, 2018

Hi Larry, thanks for the kind words! It's great to hear our convenient location was helpful. At Château Saint John Hotels and Suites, on top of our location, we provide comfortable, spacious rooms, and a great complimentary breakfast to make your stay great! We hope to see you again soon.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed August 27, 2018

Lovely Hotel. Good rooms - clean and spacious. They have a great breakfast buffet. The staff was very helpful and pleasant.
Stores are within walking distance and some are attached underground. They had the most amazing baking!!

Date of stay: July 2018
  • Trip type: Travelled with friends
    • Location
    • Rooms
    • Service
Thank Explore797052
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
chateausaintjohn, Manager at Chateau Saint John, responded to this reviewResponded August 29, 2018

Hey, thanks for letting us know about your stay. We're glad to hear you enjoyed the breakfast and our great location! At Château Saint John Hotels and Suites we try to take care of the small things so you can get out and enjoy our wonderful city. We hope to see you again soon.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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