Alt Hotels / Groupe Germain standards brought to St. John's. Everything works and is technologically compatible for work and rest. Very clean. Very comfortable bed. Great staff. Great location. Would highly recommend staying here.More
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Alt Hotels / Groupe Germain standards brought to St. John's. Everything works and is technologically compatible for work and rest. Very clean. Very comfortable bed. Great staff. Great location. Would highly recommend staying here.MoreShow less
Thank you very much for sharing your feedback with us on TripAdvisor. We hope to welcome you back to our hotel for a stay in the near future.
Director of Operations
I stayed here for 3 nights in September for business. Check in was great. I asked about a room with a harbour view and my request was accommodated. Rooms with 2 doubles are a decent size. The single double bed rooms are on the small side. The hotel is pretty high tech with lights, heat, blackout blinds etc controlled by a panel on the wall. The bathroom is well equipped. The staff were great. Really friendly and efficient. So much to see and do and great local restaurants all close by. It would have been nice to have a fridge in the room - perhaps in the clothes closet? Also, would recommend some improvement on the continental breakfast. Perhaps a toaster could be added. The coffee was good. I would stay again.
Thank you very much for your feedback from a recent stay with us. We will certainly explore the improvements for our breakfast and make some changes which add value for our guests. In the near future we will also be adding a refrigerator to all our double queen rooms!
I am pleased to read that our staff was prompt in accommodating your requests and your interactions with them were pleasant.
Hope to see you again in the near future.
Director of Operations
The Alt is a very new hotel in an amazing downtown harbour front location. Easy walking distance to Signal Hill, restaurants and George St. The rooms are compact but efficient and very well designed. Beds are super comfortable. The hotel was very clean and the staff were friendly and helpful. The underground parking was a bonus. Breakfast was very basic but sufficient. We had a great stay a very good rate.
I was in St.John's to do some research at the Archives and also a little break. The location on Water St. with great harbour views was excellent. The hotel is only 4 floors and provides an atmosphere of basic modern, somewhat an Ikea vibe. Very modern room controls on electronic panel, including control of blinds. Very speedy wifi. Room on small side but no worries because your view expands your space. Very clean. Any staff I interacted with were friendly, without being over the top and very helpful. For example, I had booked a cab to the airport for 8:30am but was checked out and in the lobby early. One of the front desk staff noticed and came over and asked me if I wanted her to call and get the taxi to come earlier as I was ready! The biggest downside was no cafe or restaurant in the hotel. Coming back from a long day of walking up those St.John hills and in front of a microfilm machine at the archives meant it would have been nice to just eat in! Overall, this was a good place to stay and would do so again.
Thank you for taking the time to review your stay at the hotel. We absolutely understand your comment in regards to food options at the hotel and I can assure you this is a priority for us. We are actively working on both the cafe and our restaurant, and hope to be able to share more updates in the future as they become available.
We appreciate your feedback and hope to welcome you back soon.
Director of Opertaions
Really nice hotel, well spotted, walking distance from many restaurants and stores.
Great, comfortable & convenient room.
Breakfast include and good wifi.
Underground parking available ($)
I recommend !
Thank you very much Martin Z for your recommendation. We hope your time exploring our wonderful city was equally enjoyable.
Director of Operations
We stayed 6 nights at the Alt because of it’s location on the harbour and because of a special promotion by the hotel. (Three nights for the price of two.)We had a harbour view/king bed/5th floor room and although very compact in size the overall cleverness of the design made up for that. Breakfast and parking included. Pastries in morning come from Rocket Bakery and are very good. Very relaxing holiday because we were able to come back to our room every night after a day of exploring the area in our rental car. Staff very nice.Bed comfortable, Clean. Highly recommend!