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All reviews front desk added touch kenmount road great hotel pool and water slide modern hotel rooms were very clean flat screen king suite highly recommend this hotel every morning exercise room lots of parking mini fridge free parking downtown area st
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Reviewed August 23, 2016

Stayed for 2 nights. The hotel was clean and well appointed. Staff were excellent.

We had an issue with our air conditioner leaking and it left a puddle on floor. They replaced the unit while we were out and seemed to work better after that.

The carpet was still wet and a new room would have been ideal but I believe they were full.

  • Stayed: July 2016, travelled with family
    • Location
    • Rooms
    • Service
Thank James M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CyrilR527, General Manager at Fairfield Inn & Suites St. John's Newfoundland, responded to this reviewResponded August 24, 2016

Hello James M,

Thank you for choosing Fairfield Inn & Suites St. John's as your destination hotel. My sincere apologies for the PTAC issues and the inconvenience caused. Your feedback and rating is appreciated; we hope you stay with us again in the near future!

With hospitality,

Cyril R. -General Manager-

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Reviewed August 22, 2016

Nice hotel in the Kenmount Road area. The main doors lock after a certain time and the elevator requires a room key to be used. The king bed was awesome and the shower was very nice. Very clean and modern. The in room mini fridge was great!!

  • Stayed: August 2016, travelled as a couple
    • Value
    • Rooms
    • Service
Thank MinnieMama09
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CyrilR527, General Manager at Fairfield Inn & Suites St. John's Newfoundland, responded to this reviewResponded August 24, 2016

Hello MinnieMama09,

We are delighted that your stay was enjoyable and memorable; We hope to see you again during your travels. Your business and patronage is much appreciated!

Warmest regards,

Cyril Russell
General Manager
Fairfield Inn & Suites by Marriott St. John's

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Reviewed August 21, 2016

Excellent service. Excellent hot breakfast. Only negative is we didn't get to use the pool as there were a lot of children there and the pool is not too large. It would have been nice to soak after a long day of touring about. If I could make one suggestion it would be for the hotel to offer adults only swim times, say from 8:30 pm to 10 or 11 pm.

  • Stayed: August 2016, travelled with family
    • Rooms
    • Cleanliness
    • Service
1  Thank Blackheart2063
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CyrilR527, General Manager at Fairfield Inn & Suites St. John's Newfoundland, responded to this reviewResponded August 22, 2016

Dear geraldinetomkins,

Thanks for the 5 star rating along with your business and patronage of Fairfield Inn & Suites St. John's. Your feedback on the pool hours is appreciated; we hope to see you again in the near future!

Sincerely, Cyril R. -General Manager-

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Reviewed August 20, 2016

Hospitality at its best! We just returned from a perfect week-long stay at the FABULOUS "Fairfield Inn" in St. John's, Newfoundland. We LOVED it! The hotel has the best service & very friendly helpful staff who obviously work hard as a team to make sure you have the best stay possible. Lots of parking. Our room was PERFECT, so clean and comfortable, well maintained. Fairfield seems to have thought about everything and has designed their rooms for true comfort, good lighting (thank you!) large rooms, cozy beds, lots of pillows...great TV's...our room had a microwave, a convenient mini-fridge, "Keurig" coffee/tea maker etc. (Thank you to our hospitable room attendant Paula, whose cheerfulness & very hard work made our stay truly lovely.)

Continental morning breakfasts were delightful each morning -- coffee, tea, juices....delicious fruit salad, assorted fresh fruits to chose from, yogurt, eggs, sausages, hash browns, cereal etc. etc. etc. -- very clean and organized.

The hotel features a small mini-store in lobby with toiletries you can buy in case you forgot to pack something...also food, sandwiches, frozen TV dinners, ice cream treats, drinks, salty & sweet snacks of every type...etc. -- it's a great idea!!

(We noticed other guests' children sure loved the amazing swimming pool too! Sweet to observe families really enjoying themselves :)

"Starbucks" is next door and another restaurant on the other side next door is a restaurant called "Ches's" - famous for their fresh fish n' chips & fried chicken - plus other menu items.

We LOVED our stay, will definitely be back and highly recommend it to all! Thank you very much to the amazing team at "Fairfield Inn" in St. John's for your very hard work!

  • Stayed: August 2016, travelled on business
    • Location
    • Rooms
    • Service
Thank Cozy_and_happy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CyrilR527, General Manager at Fairfield Inn & Suites St. John's Newfoundland, responded to this reviewResponded August 22, 2016

Dear Cozy_and_happy,

"Loved it! HOSPITALITY at its BEST! Fabulous!" That pretty well summarizes your stay and we are delighted that we could be part of your memorable visit to Fairfield Inn & Suites St. John's! I will be sharing your remarks with the entire team as a positive motivator to show them that their hard work and professionalism is noticed!! Thank you so much and we hope to see you again in the near future.

With appreciation,

Cyril Russell -General Manager-

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Reviewed August 18, 2016 via mobile

Always enjoy this brand of hotel. Good rooms, new, pool and waterslide. Breakfast good too. Just a pain to get to George St and downtown. Friendly and helpful staff. A few new restaurants nearby including Starbucks.

Stayed: June 2016, travelled on business
1  Thank Christopher H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CyrilR527, General Manager at Fairfield Inn & Suites St. John's Newfoundland, responded to this reviewResponded August 22, 2016

Good day Christopher H,

Thanks for the feedback; it will be shared with the team. Your business and patronage is appreciated! For the Trip Advisor travelling public I would like to comment on our location - We are a centrally located hotel in close proximity (within minutes) of many fine eating establishments as well as a major mall. To get to the downtown core, it will take 10-15 minutes max. via car and we are also on a major bus route for those that prefer to relax and not drive. Hope this helps?!

Sincerely, Cyril R. -General Manager-

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