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“Terrible Stay”

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Homeport Apartment Hotel
Ranked #16 of 22 Hotels in St. John's
Happy Valley-Goose Bay, Canada
Level 1 Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
“Terrible Stay”
Reviewed 19 September 2011

Although we booked our two bedroom suite well in advanced, we were given a basement location. We asked to be moved, but were told there wasn't anything else available. The place was damp and smelled. Everything was old and showed no signs of renovations. There was dehumidifier running in the living room, but we had to empty it during the night. On top of that, the beds were like rocks. Given our son's asthma, we could not stay there beyond one night. We moved to the Holiday Inn and it was cheaper than Hillview Terrace. When we checked out, we told the desk manager why we were leaving, but he didn't seem to care. If you plan on staying here, make sure you don't end up in the basement. I've stayed here many times before and I can honestly say, the place is going downhill. This was certainly my last stay at Hillview Terrace.

  • Stayed August 2011, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
4 Thank Mightypen175
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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142 reviews from our community

Traveller rating
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    54
    27
    9
    18
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (36)
Date | Rating
  • Dutch first
  • English first
  • French first
  • Italian first
  • Any
English first
Dublin, Ireland
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 10 August 2011

I stayed here last year for a few weeks. All I have to say is I loved it. It's so close to Sobeys which is handy and the bus right outside will take you downtown in about 15 minutes. Some people might complain about the location, it's opposite a pretty crappy strip mall...but regardless I really enjoyed my time here.

  • Stayed September 2010, travelled with friends
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
3 Thank Joseph B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Iqaluit, Canada
1 review
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 25 March 2011

I stayed at the Hillview for three nights in March, and was thoroughly impressed with the service, cleanliness, and amenities. The suite was large, had a kitchen and felt like a perfect home away from home. There is a courtesy shuttle to take you around, and the rates are very reasonable. Will be staying here again.

  • Stayed March 2011, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
4 Thank ArcticTraveller80
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ottawa, Canada
Level 3 Contributor
8 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 26 August 2010

The reviews on this property are as varied as the individual apartments. My husband and I and 14 extended family members traveled to St. John's for our son's wedding. As I knew our suite would be the meeting area for everybody, I booked the superior three bedroom unit in building 3B. We visited this suite back in December when it was undergoing a complete renovation and knew it would be the right choice. We were thrilled when we checked in eight months later and saw the final result. All furnishings are brand new, the living room has two leather sofas, electric fireplace and large flat screen tv; the dining room easily seats 10; the large kitchen has seating for 6; each of the three bedrooms has a queen size bed and flat screen tv; plus two bathrooms and a sauna. This was the nicest and most expensive of the suites rented by our family . My family had suites of varying sizes, some renovated some not, but all suites were well outfitted and very clean.Although there is not complimentary daily housekeeping, each morning the friendly chambermaid would ask if we needed fresh towels, tissue, tea and coffee or a newspaper.
Perhaps the best advertisement for this property is the staff on all levels. Shannon, at the front desk, helped us sort out housing all family members from age 1 to 89 and never seemed flustered, Geraldine from housekeeping greeted us each morning with a smile and a newspaper and Helena, General Manager , made sure everything ran smoothly for us.This property is ideal for families traveling together or couples who wish to self-cater. We thoroughly enjoyed our stay and will return.

  • Stayed August 2010, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank cheopat
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Temiskaming Shores, Canada
Level 2 Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 10 August 2010

We stayed here in a 3 bedroom suite for a week. The reception and daily attention to our needs and total comfort was exceptional. Best of all, the price was half of what we would expect to pay elsewhere!

  • Stayed July 2010, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank culhaneg
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Newfoundland
Level 3 Contributor
23 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 26 August 2009

What I like about Hillview Terrace is the fact that it is an apartment. You have your 1,2, or 3 bedrooms, bathroom, kitchen, and living room area. If you are travelling with other people, you can share the cost of a room, but still have your privacy by having your own bedroom. However the first time that I stayed there, the room was extremely damp (carpets, couch, beds). The second time, the room had a foul odor. Overall, I would give it a 3 out of 5.

  • Stayed October 2008, travelled with family
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank busymama24
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PEI
1 review
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 23 September 2008

Stayed in block 3 - bottom floor. The doors BANGED LOUDLY every time someone went in or out of either the room or the building. People talked on the 3rd floor hallway and we heard every word in the basement. Washer was on the same line as our kitchen and we got soap from the washer. No sound proofing between the laundry room and ours and people were still doing the wash after 11pm.
The staff were very helpful and friendly and when we got party people overhead they quickly quieted them down. This place would have got a higher rating but the noise was just too much.
The price is right so perhaps you need to stay on the top floor if you can walk up 2 1/2 flights of stairs.

  • Liked — the staff
  • Disliked — the NOISE
  • Stayed September 2008, travelled with family
    • Value
    • Location
    • Check-in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Helpful?
4 Thank Islander13
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

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Additional Information about Homeport Apartment Hotel

Property: Homeport Apartment Hotel
Address: 3 Wadland Cres | Building 4A, Suite 202, St. John's, Newfoundland and Labrador A1A 2J5, Canada (Formerly Hillview Terrace Suites)
Phone Number:
Region: Canada > Newfoundland and Labrador > Newfoundland > St. John's
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Suites
Hotel Style:
Ranked #16 of 22 Hotels in St. John's
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Homeport Apartment Hotel 2.5*
Number of rooms: 130
Reservation Options:
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Also Known As:
Hillview Terrace Hotel St. John`s
Homeport Apartment Hotel Newfoundland, Canada

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