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Reviewed September 25, 2017

Honestly I picked the Explorer Hotel based on the reviews here. It is definitely not a luxurious hotel and is more similar to a Four Points by Sheraton and a Hilton Garden Inn. The hotel looks tired but given the short tourism season here, I am unsurprised by the lack of amenities. Service was okay and the receptionists were friendly enough. They did not have much to offer but at least they were pleasant to talk to. The hotel has a free airport shuttle and one of the major Canadian airlines also sent its crew here, so the wait time was limited. It was basically a ten minutes ride to the airport. For arrivals, the hotel designs its shuttle according to the arrival of flights into Yellowknife. There is also a direct line to a local taxi company in the hotel and it was easy to get a cab to reach places a bit further out.

The room was reasonably large with typical amenities. The bed was comfortable enough and there was free WIFI. Not the best wifi but sufficient enough to do the job. The shower amenities were sort of nasty so bring your own amenities. There is a kettle for hot water, along with coffee machine, microwave, and fridge.

There is a restaurant inside the hotel, which ranks #7 here. You are also closed to the new downtown, which has plenty of access to local restaurants and the Shopping Drug Mart is only a five minutes walk away, which opens till 10pm. There are no dental kits or other items available, so please be prepared.

In conclusion, I have no problem returning to the Explorer hotel because you don't have many choice of decent hotels. As noted by others, an updates will be great, as well as faster WIFI.

  • Stayed: September 2017, travelled with friends
    • Rooms
    • Cleanliness
    • Service
Thank Adrian L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Karl S, General Manager at Explorer Hotel, responded to this reviewResponded October 3, 2017

Dear Adrian
Thank you so much for taking the time to leave us your feedback. Your comments are highly valuable to us and will assist us in our continuous efforts to maintain and improve the service level we aim for. In 2018 we will renovate all 120 old rooms ( Your pictures tell me you have stayed in one) further the wireless internet will be updated.

We look forward to seeing you again Karl H Schaefers

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed September 24, 2017

Overall a nice hotel. The staff was always friendly. The bathroom featured a great shower with lots of hot water. The breakfast buffet was only okay; it had excellent bacon, but wet and runny scrambled eggs.

I can't give 5 stars because of two things. One, steam from taking showers set off the fire alarm in our room more than once. Also, the Wi-Fi only worked intermittently.

  • Stayed: July 2017, travelled with family
    • Sleep Quality
    • Cleanliness
    • Service
1  Thank Ken S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Karl S, General Manager at Explorer Hotel, responded to this reviewResponded September 25, 2017

Thank you so much for taking the time to leave us your feedback. Your comments are highly valuable to us and will assist us in our continuous efforts to maintain and improve the service level we aim for.
We look forward to seeing you again Karl H Schaefers

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Reviewed September 13, 2017 via mobile

I went to Yellowknife Aug 3 for a week with my sister to see her son, my nephew. The hotel staff, restaurants etc were all excellent. They bent over backwards to ensure we had a great stay. We went on a float plane ride, arranged by one of the staff members. It was really a once in a lifetime experience. If you have an opportunity to go, don't hesitate. The plate is the hotels prime rib.

Stayed: August 2017, travelled with family
Thank Fran4666
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Karl S, General Manager at Explorer Hotel, responded to this reviewResponded September 15, 2017

Thank you so much for taking the time to leave us your feedback. Your comments are highly valuable to us and will assist us in our continuous efforts to maintain and improve the service level we aim for. We look forward to seeing you again Karl H Schaefers

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Reviewed September 12, 2017

Though not attractive, this hotel is functional. One welcome feature is plenty of outlets to recharge batteries, etc. Great for those photographing the northern lights. Two things it should add: a grab bar in the shower and an earlier breakfast start for those leaving on outdoor expeditions before their eight o'clock opening.

  • Stayed: September 2017, travelled as a couple
    • Location
    • Rooms
    • Service
1  Thank yakherd
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Karl S, General Manager at Explorer Hotel, responded to this reviewResponded September 15, 2017

Thank you for your visit and review. We appreciate the feedback and look forward to seeing you again!

Best regards,
Karl H Schaefers

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Reviewed September 8, 2017

Very nice hotel, spacious, clean, well appointed rooms. Nice view of the park and water, beautiful sunset views. Breakfasts were very good in the Grille, service excellent. I would definitely stay here again

Room Tip: Rooms facing the front have lovely views and are nice and bright
  • Stayed: September 2017, travelled as a couple
    • Location
    • Rooms
    • Service
Thank christia1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Karl S, General Manager at Explorer Hotel, responded to this reviewResponded September 15, 2017

Thank you for your kind words. We truly appreciate you taking the time to write this review and hope to see you again very soon. Warm regards
Karl H Schaefers

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