Stanton Suites Hotel
Yellowknife
631496624
I am forced to stay here as this place is leased for us at work.
The first year I stayed here, I came back to the suite to find a drunk passed outside my foor (see pic), The interesting thing is there are cameras all over the hallways, but they either don't work, or the front desk staff doesn't bother to monitor them. Having stayed here many times, my money is on the latter.
Shopping carts abound in the lobby and the hallways since the lazy long term guests buy their groceries across the street, and don't bother to wheel the carts back outside afterwards.
One morning, I went down into the elevator to go down to the gym, and stepped into a sticky puddle of urine as someone decided to relieve themselves in it at some point during the night. I told the front office clerk....didn't bat an eye...didn't apologize on behalf of the hotel...didn't clean the mess. He merely told me he would let housekeeping know and locked down the one elevator until housekeeping arrived.
Last year, the internet worked...not great, but it did work. The hotel changed providers and now many rooms have no signal. The internet signal from the pub two blocks away is the same strength as the one from the hotel. I have to go down and sit on the worn out filthy couches in the lobby to get a decent signal.
Some of the gym equipment was in disrepair for almost a year. I tried in vain to explain to one lady at the front counter what needed to be repaired, but I got the same look from my dog when I ask it the time. I actually wrote out in simple English what needed to be fixed at one point hoping the repairs might be done.
The front desk staff does the absolute minimum to assist guests.
The one bright spot is the maintenance guy who does a great job of keeping this dump running.. But he can only do so much, given what he has to work with.
The house keeping staff although pleasant, also do the absolute minimum.