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Philip C
Calgary, Canada

Decent motel but overpriced for what it offers - you can do better.

3.0 of 5 bubblesReviewed Aug 25, 2022
Our visit got off to a poor start when the check-in clerk suggested that I park on the same side of the motel as our room "so you can keep an eye on your car." Fortunately, the car came through the visit undisturbed. The clerk then informed us that (a) they do not offer housekeeping services (we were staying three nights) and (b) they did offer breakfast, but guests had to come to the lobby and then take the food to their room to eat. I am not sure if these were intended as Covid measures, but we stayed in five different properties on our visit to Nova Scotia and this was the only one to have these restrictions in place. Bathtub tap dripped constantly and tub drained very slowly.
Date of stay: August 2022
2.0 of 5 bubblesLocation
4.0 of 5 bubblesCleanliness
3.0 of 5 bubblesService
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8 - 13 of 261 reviews
Reviewed May 15, 2022 via mobile

Clean, large room with all the amenities you need. Good location along King Street, short drive to downtown. Friendly staff. Very nice breakfast you pick up and take to your room. Coffee & tea always available.

You can drive up to your room but it doesn’t do much good as they’re no keypads on the patio door to come in & no way to lock it on your way out.

No other luxuries at the hotel like a gym, pool, on site restaurant, etc.

Date of stay: May 2022
Trip type: Travelled as a couple
1  Thank tshep42
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed October 11, 2021

Lovely little hotel. First impression was of a slightly shabby place so my expectations were pessimistic, but how wrong was I. The front desk staff are amazing, so helpful. The place is spotless. Our room (double Queen) is huge, with a patio sliding door to the outside and a fridge and microwave. Water pressure is fab, loads of hot water. Definitely will use them again.

Date of stay: October 2021
    • Rooms
    • Cleanliness
    • Service
1  Thank Olive1977
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed July 30, 2020 via mobile

Lovely clean hotel, 3 levels of rooms central location in Sydney. Good size room with comfy beds & lots of pillows. Friendly staff, I liked that they locked the front door @ 10pm, making me feel very safe. TV & phone in room. Pet friendly rooms.

Date of stay: July 2020
Trip type: Travelled as a couple
1  Thank Sparkyont
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Erin Shea, General Manager at Comfort Inn Sydney, responded to this reviewResponded August 3, 2020

Thank you for taking the time to write a review of our property.Our team work hard to try to give the best experience possible and it looks like they succeeded with you. We hope to welcome you back again in the future.

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Reviewed March 24, 2020

My children and I checked in to Comfort Inn Sydney a day after Christmas, overwhelmed, tired from travelling for 48hours and confused, it was our first time in Canada and we had no one here, the staff were very helpful and friendly, they helped us in searching for our own accomodation to how to get around Cape Breton Island with three kids. Neat,family friendly environment and the home made breakfast was amazing. To the staff at Comfort Inn, you might not realized how helpful you were, when we needed it most. So thank you.

Date of stay: December 2019
Trip type: Travelled with family
Thank Tennyawo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Erin Shea, General Manager at Comfort Inn Sydney, responded to this reviewResponded August 3, 2020

All of our guest service staff are truly valued members of our team and we are delighted to hear that your stay was made that much more enjoyable as a result of their commitment to service. I will make sure to pass along your kind words to all staff. Thank you for taking the time to write this kind review of our property.

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Reviewed November 11, 2019

Due to weather we had difficulty getting Ferry from Newfoundland to Nova Scotia. Finally made it across and held up for a day at the Comfort Inn in Sydney. Staff were very friendly, room was clean, and breakfasts were good.

Date of stay: November 2019
  • Trip type: Travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
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Thank glangford17
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Erin Shea, General Manager at Comfort Inn Sydney, responded to this reviewResponded August 3, 2020

Thank you for your kind words you shared on TripAdvisor and if you return to Sydney we hope for the opportunity to welcome you back.

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