Went to a show there- first and last time. Enjoyed the show although the venue is not ideal. The chairs are built for people who like sitting on the lap of the next person- small narrow chairs that lock together and make an airplane seem roomy. No incline so you see nothing if the person in front of you is tall. But the worst was yet to come- trying to leave. First there were long line-ups to pay for parking. Then a staff person started telling us to go downstairs into the casino and they would validate our parking and it would be free. Sounded good but the security guards at the escalator would not let anyone go down. This was an older crowd and there would have been no need to ID anyone! They sent us back to pay again. Still would have been ok without the free parking if we could have moved the car. We sat for 35 minutes and not a single vehicle on our level moved more than a couple inches. So one of us went down to see what was happening. Only one gate open and instead of just opening the gate which they do at most venues to clear a crowd, no one in sight. We went back in to complain. It took about 20 minutes for anyone in management to show up. He admitted that they had not opened the other gate but that they had finally done it- 45 minutes after the show ended. It is a total mess. We have been to sell-out games of 10,000 in the city where the parking garage cleared in a fraction of the time. This was not 10,000. It is a new facility but we will not return. They had better figure out how to empty a parking garage. We finally left over an hour later- and had to get a new validation because our intial one had expired. And some of the crowd might have tried out the casino- if they had been allowed into it.
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