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Katja A
Rosengarten, Germany

Lack of sustainability, but conveniently located

3.0 of 5 bubblesReviewed Jul 24, 2022via mobile
We stayed here for the last night of our road trip and enjoyed a good night’s sleep.

My ups and downs for this place are:

+ conveniently located
+ spacious, clean and tidy room
+ really nice photographies on the walls
+ waffle maker for breakfast
+ the town is cute and so is the surrounding Prince-Edward-County with its beaches etc.

- interior design is stuck somewhere in the 2000’s
- carpet floor is not the most sanitary option in times of a global pandemic
- while they use a piece of soap as well as dispensable shampoo and shower gel in the room, the breakfast is a catastrophe from the perspective of sustainability and climate protection. Even Starbuck’s switched to paper straws and McDonalds hands out wooden cutlery, yet here you still get plastic/styrofoam plates, knives and forks. An absolute no-go in times of climate change. If for whatever reason reusable cutlery and dishes are not an option, I do at least expect more environmentally friendly solutions!
Date of stay: July 2022
Trip type: Travelled as a couple
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      Reviews (352)
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      All reviews waffles off the highway sitting area room size sofa bed the breakfast area free breakfast would stay here again front desk staff self serve waffle maker fitness room business trip prince edward county easy access parking lot beds were comfortable
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      11 - 16 of 352 reviews
      Reviewed July 21, 2022

      Still a clean place to stay. Felt comfortable and welcomed by Michael , manager, when we checked-in.
      pros: - spacious clean room
      - beds were super comfortable, even for ones with back-issues.
      - free parking
      - good shower
      - free breakfast
      - very close to shopping, restaurants, casino

      cons: - breakfast was weak, at best. Except for the waffle makers, which were quite
      busy -perhaps due to lack of other appetizing options.
      - though its close to the highway on/off ramps,...pretty tricky to get out of
      parking lot and into immediate traffic.


      would probably return when return to area

      Date of stay: July 2022
        • Location
        • Cleanliness
        • Service
      1  Thank AdrianSly
      This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
      Reviewed January 20, 2022

      My husband and I have stayed in their Honeymoon Suite (Spa Suite, 1 Bedroom Suite, 1 King, Whirlpool) several times in the past. The large whirlpool tub is lovely. However, the room lacks comfortable furniture and space. It is 440sqft. If you are staying longer than one night, consider booking the Larger Suite, King, Sofa bed. It is the same price but in my opinion it is a better deal. Although it lacks the whirlpool, the space and the size of the suite more than makes up for that. It is 600sqft.

      Welcome to Room 101. This suite is huge! It is located at the top of the stairs beside the breakfast area but it is extremely quiet and private.

      You enter into the foyer which has a bench, a mirror, hooks and storage. Then there is a long hallway which leads to the living room. Yes a hallway. Along the way is the bathroom on your right. It is tucked far away from the bedroom and living room…giving you lots of privacy. There is a deep soaker tub, toilet, double vanity and separate shower…and wonderful heat lamp to warm you up in a hurry.

      At the end of the hallway turn left and continue down the hall into the living room. On your right is a walk-in closet with hangers, luggage rack, extra blankets and pillows, an iron and ironing board. The living room has a pullout couch with pillows, ottoman, club chair, two side tables, office chair, desk, phone, 42” tv, entertainment console, full length mirror, microwave and mini fridge.

      The bedroom is beside the living room but there is no door.

      The bedroom has a king size bed, 2 side tables with lamps, luggage rack, 42” TV and TV console which has 3 drawers for clothing.

      My husband and I were very comfortable for our 3 night stay. It is a perfect room for couples and up to 2 small children. The 2nd TV is a great asset. However, the suite only has one window with an awful view of the parking lot and buildings.

      Breakfast was just okay. Very limited buffet options but still appreciated. This hotel also has its own awesome Breakfast Lady. She sets the tone for the day. Thank you for being so helpful and cheery. We appreciate you!

      The front desk staff were hit and miss. We showed up early because the Bonvoy App messaged us to tell us that our room was ready. It was not ready and it made for an awkward first encounter. I felt like an inconvenience. Also one staff member said that they don’t accept cash and the next said no problem. We’re not high maintenance, so no worries.

      Unfortunately the only negative is the fact that we were not allowed to sit down and eat breakfast, use the gym, pool or hot tub. But we are more than happy to give that up.

      Room tip: Room 101 - Larger Suite, King, Sofa bed
      Date of stay: December 2021
        • Rooms
        • Cleanliness
        • Service
      Thank Maps22395743202
      This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
      Michael Willemsen, Sales at Fairfield Inn & Suites Belleville, responded to this reviewResponded February 8, 2022

      Hello Maps22395743202,

      Thank you so much for taking the time to write this review. We truly appreciate the kind words and feedback. We will review your comments to better our guest experience overall.

      We hope to welcome you back if accommodations are needed in the Belleville area.

      Report response as inappropriate
      This response is the subjective opinion of the management representative and not of TripAdvisor LLC
      Reviewed November 10, 2021

      Very clean and enjoyable experience. The breakfast is amazing with a lot of options and the pool was fabulous. The room is very clean and huge. Staff is very engaging and responsive. Would certainly come back.

      Date of stay: November 2021
        • Value
        • Rooms
        • Service
      Thank lauravZ6597DR
      This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
      Michael Willemsen, Sales at Fairfield Inn & Suites Belleville, responded to this reviewResponded February 8, 2022

      Hello Laura,

      Thank you for taking the time to review the Fairfield by Marriott Belleville. We are so excited to hear you enjoyed the cleanliness, overall experience, breakfast and staff service.

      The team looks forward to welcoming you again soon!

      Report response as inappropriate
      This response is the subjective opinion of the management representative and not of TripAdvisor LLC
      Reviewed September 6, 2021 via mobile

      Terrible. Enormous moldy smell when I went in the room, I opend the window, wich stayed in my hand…
      The toilet wasn’t clean, circle’s pee on the toilet seat, traces in the toilet bowl…
      Mold in the bath…

      Looks nice on pictures, but you should go camping before go there.

      Room tip: Avoid this hotel
      Date of stay: September 2021
      Trip type: Travelled on business
      Thank Maxcas221
      This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
      Ashley Plews, Other at Fairfield Inn & Suites Belleville, responded to this reviewResponded September 7, 2021

      Dear Maxcas221,

      Thank you for taking the time to share your recent experience.

      Please accept our deepest apologies for the inconveniences you experienced. This is not the experience that we strive to provide our guests. Our guest satisfaction is a top priority.

      We have shared your feedback with the appropriate teams and are working towards ensuring the experience you had is isolated.

      Thank you again for sharing your experience.

      Report response as inappropriate
      This response is the subjective opinion of the management representative and not of TripAdvisor LLC
      Reviewed August 16, 2021

      The hotel has an odd layout and no elevator, but the rooms are huge and spacious.

      Friendly and accommodating staff go out of their way to make your stay top notch.

      Parking onsite, and complimentary breakfast with lots of options.

      Gym is well equipped and pool is large.

      Close to everything and hotel is very quiet at night.

      Room tip: Book a room with a couch for more space
      Date of stay: July 2021
      • Trip type: Travelled on business
        • Rooms
        • Cleanliness
        • Service
      1  Thank cuddlypolarbear
      This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
      Michael Willemsen, Sales at Fairfield Inn & Suites Belleville, responded to this reviewResponded February 8, 2022

      Hello cuddlypolarbear,

      Thank you for taking the time to let us know about your stay. We are so excited to hear you enjoyed the guest room size. staff service, onsite amenities and location.

      We hope to welcome you back again soon! Thank you once again for the kind words.

      Report response as inappropriate
      This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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