Wrappers and cat food under sofa bed mattress. Ants on pool deck. Shortage or towels and toilet paper, key cards glitch out. Cigarette smoke smell present. Breakfast and service was good though! Rooms tall but small!More
- Free Wifi
- Free Parking
Wrappers and cat food under sofa bed mattress. Ants on pool deck. Shortage or towels and toilet paper, key cards glitch out. Cigarette smoke smell present. Breakfast and service was good though! Rooms tall but small!MoreShow less
Thank you for your feedback.
I sincerely apologize for the issues encountered and want to reassure you that this is not the typical standard of our hotel.
We pride in our cleanliness and service , however it seemed like there has been a bit of disconnect this past weekend.
I will certainly address all the issues to ensure we are on right track and we do truly apologize that your stay was not satisfactory enough as it should have been.
I have reached out to you by email with some compensation offers and hope you have received it .
At your convenience please advise if you have received the email and if I can be of any further assistance
We had a pleasant experience at this hotel with its clean facilities and rooms. The staff here were exceptionally good to deal with as they attended to our requests promptly. The rooms, especially the kitchenette, are a bit on the smaller side compared to other hotels of similar category that we have stayed in. Besides for the fact that the hotel dining area was undergoing renovations and couldn't get a variety of late night snacks, our overall stay here was comfortable and relaxing.
We are very happy that you enjoyed your stay with us. If you should require more space we also do offer One Bedroom and Two bedroom suites. We have completed a full redesign of our lobby, reception and dining area and look forward to welcome you back to enjoy the refreshed facilities we have to offer.
I stay at Homewood very often and it is almost like a second home to me :) Rooms are clean and spacious, staff is super friendly, nice barbecue area. There is a very good kitchen in the room which is a huge plus for long stays. The only thing that disappoints me is the breakfast. The food is kinda ‘chemical’ (if I can say so) and very ‘heavy’ so I always have to stick to the oatmeal :)
Thank you for your review. We appreciate your repeat business and that you choose us for your accommodation needs when in the Burlington area. We have just completed a full refresh of our lobby, reception and dining area and look forward to your next stay to enjoy the new facilities.
I had the pleasure of staying at the Hilton in Burlington for 1 week for work. I was pleasantly greeted for check-in. The hotel is getting a major facelift so the entrance was a bit tricky to navigate with my bags. My room was very comfortable and spacious, with a full kitchen for cooking and storing food. The complimentary breakfast and evening social was excellent. The restaurant Hilton gardens was close by if I needed a bigger meal. The complimentary meals were generous and tasty. I slept exceptionally well. The hotel is walking distance to a movie theatre, shops and a grocery store. It was a lovely stay!
Thank you for your comments and we are delighted that you enjoyed your stay with us. We look forward to welcome you back on your next stay.
Good facilities and happy staff make it even better. Solid value for money. I will choice to stay at a Hilton brand hotel over and over. Very happy with the chain and with this hotel experience. Thanks.
Thank you for your review and we are very happy that you enjoyed your stay with us. Please do come again and enjoy our new renovated look of the lobby, reception and dining area.
Everything you need and and basketball court. Quiet, clean, efficient, good breakfast and they sell kitty treats in the gift shop. Easy access from the 403. Close to shopping and restaurants. Would definitely stay here again.
Thank you for your comments. We look forward to welcome you back