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“Old but still good value”

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Best Western Plus Cambridge Hotel
Ranked #2 of 10 Hotels in Cambridge
Reviewed 16 June 2012

This hotel shows a need for renovation and update, but we find all the staff so nice and accommodating we cannot resist staying time and again. You will find the pool and hot tub fantastic, but the sauna takes awhile to heat up. The rooms are always clean even though the decor is tired and those darn key card entries are hard to use. The breakfast could have something gluten free that would be a plus. I have stayed 5 separate occasions I think in the last 1 months and always dependable.

Room Tip: Stay away from elevator area as they can be noisy, the semi suites are small. I prefer the bigger si...
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  • Stayed: June 2012, travelled on business
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Thank Max C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Management response:Responded 21 June 2012

Thank you for taking the time to let us know how you enjoyed your stay. We're very proud of our staff and how hard they work to ensure that our guests are always well taken care of. We are excited to let you know that over the next few months we will be updating our guestrooms with new carpeting and new 37" flat screen televisions.
Thank you for being a loyal guest and we look forward to seeing you again the next time you're in the Cambridge area!
Have a wonderful day!

Lynda Campbell
General Manager

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473 - 479 of 548 reviews

Reviewed 3 June 2012

We were impressed being treated so friendly by the receptionist Amanda. Thank you for the great service!

  • Stayed: June 2012, travelled with family
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1  Thank shenn1801
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Smiles730, General Manager at Best Western Plus Cambridge Hotel, responded to this reviewResponded 21 June 2012

Thank you for taking the time to share your comments from your recent stay with us. Customer Service is #1 for us and I am proud to say that we have a great team that make it a priority to ensure that all of our guests feel welcome and well taken care of.
We hope to see you next time you're in our area and have a wonderful day!

Lynda Campbell
General Manager
BEST WESTERN PLUS CAMBRIDGE

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 26 April 2012

got us in early in the morning for the next night, super nice hotel, would stay here again. Front desk recommended a place to eat and it was Great. You can not go wrong on this hotel!

Room Tip: 7th Floor has Great Views
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  • Stayed: April 2012, travelled as a couple
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1  Thank Nrg8ball
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 19 March 2012

Arrived at this hotel right at check in time and was happy to have my room ready. Check-in was painless and quick and was given lots of information on the hotel. Sounded pretty robotic, but appreciated all the information.

The room itself was very good, not amazing but very good. Room was clean in terms of cleanable surfaces but both the fabric bench beside the TV as well as the arm chair had several stains. Not a big deal though. The carpet also had several burns from what looked like the iron being left on the floor while on.

Bathroom was very small but very clean, was very annoyed during my stay over the bad plumbing though. Pressure and water heat was amazing, but none of the drains seemed to work very well. So when showering be prepared to have your feet in a few inches of water by the time your done. As well when using the sink, by the time you're done brushing your teeth the sink will be filled with water. Room view itself was pretty good actually,was able to look out the window to discover all my dinner options. Was nice that they used duvets rather than comforters on the bed as well.

Had the breakfast and considering it is free it was quite good. (people in previous posts, you cannot complain about a free breakfast!) Replenishment of items was very slow, but the food quality and selection for what your getting was good. The hot options seemed to rotate daily which was nice as well.

The pool area of this hotel is kept very well, the deck looked very clean as did the pool, would be nice to have towels down there though. At this hotel, you have to get a towel from the front desk for the pool, but the pool is on the bottom floor and the lobby is one level up. I did not appreciate having to go into the lobby in a bathing suit. The hot tub works well but has a lot of scum built up around the water line, but not a big deal. Sauna does not work at all.

Staff in this hotel are AWESOME! Every morning I got a very cheery good morning from the front desk, they were always willing to help and to accomodate where they could. The housekeeping team is great as well, and actually friendly! Had a 20 minute conversation with a couple of them.

Dont let the small things I have mentioned in this post deter you though. This is a very good business class hotel! Very much enjoyed the stay!

  • Stayed: March 2012, travelled on business
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1  Thank WorkinTraveller
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 13 March 2012

Highly recommend this hotel to anyone! Best staff we've ever encountered! Everyone was extremely friendly, courteous, and went above and beyond our expectations! The room was perfect and spotless! We are looking forward to our next trip to Cambridge and will definitely be booking our room here!

  • Stayed: March 2012, travelled with family
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1  Thank Canadianfem
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 25 February 2012

I stayed here for business and I would recommend it to anyone. The staff was very nice and accomodating. The breakfast buffet was great! I had everything I needed and the hotel was very clean. Thanks for a great stay!

  • Stayed: October 2011, travelled on business
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1  Thank Deb B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 25 February 2012

Have stayed at the Best Western in Cambridge numerous times for business travel. The location, staff, rooms, pool and breakfast in the morning works for me every time. The "product" is consistent and priced right. Would highly recommend this Best Western to any one that is traveling in the Waterloo/Kitchener/Cambridge region.

Tom Morley

  • Stayed: January 2012, travelled on business
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Thank thomas m
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Best Western Plus Cambridge Hotel

Address: 730 Hespeler Rd, Cambridge, Ontario N3H 5L8, Canada
Phone Number:
Region: Canada > Ontario > Region of Waterloo > Cambridge
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Shuttle Bus service Swimming Pool Wheelchair access
Hotel Style:
#1 Best Value Hotel in Cambridge
Price Range: $107 - $174 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Best Western Plus Cambridge Hotel 2.5*
Number of rooms: 106
Reservation Options:
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Also Known As:
Best Western Cambridge
Cambridge Best Western
Best Western Plus Cambridge Hotel Ontario

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