We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Best prices for -
Check In dd/mm/yyyy Check Out dd/mm/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 10 more sites!
Sunbridge Hotel & Conference Centre Cambridge
Ranked #9 of 10 Hotels in Cambridge
Stirling
Level 3 Contributor
13 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
“Nice hotel”
Reviewed 24 October 2011

We stayed here Oct 21-23 2011. Despite the negative reviews the hotel was IMO clean and nice. We stayed upstairs in a King Suite. Yes the bathroom was outdated but it was clean. The cleaning staff was very friendly and professional. The pool area was very outdated and could use a update. We did not miss an elevator. Its one small flight of stairs. ALl and all we enjoyed our stay and would stay here again.

Room Tip: Upgrade to the King Business class
See more room tips
  • Stayed October 2011, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank JasonandJennifer
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
, Front Office Manager at Sunbridge Hotel & Conference Centre Cambridge, responded to this review, 14 November 2011
Thank you for your recent review regarding the Holiday Inn Cambridge. We appreciate you taking the time to make us aware of your delightful experience during your recent stay.
It is truly rewarding when a guest recognizes our staff’s efforts and takes the time to say thank you. Your comments have been shared with our entire team as reinforcement to continue their efforts to make Holiday Inn Cambridge a leader in excellence.
From your reviwe we recognize that there are areas in our hotel, such as the bathrooms, that suffer from physical and operational deficiencies. Starting in 2012, we will begin the process of updating our guestroom bathrooms. I recommend returning to visit us in the summer months, when you can enjoy both our indoor and outdoor pools, as well as our full service patio.

Once again, thank you for your thoughtful comments. We look forward to the opportunity of serving you in the future. Thank you for choosing Holiday Inn Cambridge.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Write a Review

169 reviews from our community

Traveller rating
    22
    52
    46
    29
    20
See reviews for
68
24
10
45
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (46)
Date | Rating
  • English first
  • Any
English first
Oakville, Canada
Level 5 Contributor
59 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
Reviewed 27 September 2011

I've been only once here and I'll never get back. In my room there was water leaking from te upper floor and a big portion of te moquette was wet. Luckily I only had to spend one night in there and then continue my trip.

  • Stayed October 2010, travelled on business
    • Sleep Quality
    • Rooms
    • Cleanliness
Helpful?
Thank bergamo4you
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
, Front Office Manager at Sunbridge Hotel & Conference Centre Cambridge, responded to this review, 14 November 2011
Thank you for taking the time to convey your feedback about a recent stay with us. I am disappointed to hear that you were not satisfied with our hotel. From your comments we recognize that there are areas in our hotel that suffer from some physical and operational deficiencies. As part of our brand ‘refresh’ throughout the Holiday Inn Family, I am pleased to say that we are making necessary improvements within our hotel. In 2012 we shall begin the process of renovating all our guestroom bathrooms.
Please also trust that your comments regarding a leak in the ceiling and wet carpet would have been addressed very quickly had we known. We provide 24-hour service to ensure all of our guests are 100% satisfied during their time with us.
Please feel free to contact me directly at alexandrakavanagh@fortisproperties.com for any future reservations at our hotel. I would love for you to return to see the changes that are happening.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Kamloops, Canada
Level 3 Contributor
18 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 27 September 2011

We booked this hotel for 3 nights and we checked out after 2 and moved to a different city. Two storey hotel with no elevator, so make sure you take light luggage. The decor is old and outdated; the hotel is in major need of a renovation. On the plus side, staff were very nice. If you are considering visiting Cambridge area, I'd stay in Kitchener which is the next highway exit.

  • Stayed September 2011, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Feuchts
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
, Front Office Manager at Sunbridge Hotel & Conference Centre Cambridge, responded to this review, 3 October 2011
Thank you for your comments. We are continuously striving to improve the quality of our hotel and have recently renovated our public restrooms and banquet corridors. We have further renovations scheduled to begin in January 2012 that include New 37” LCD televisions for every guestroom, complete ballroom renovations and we will begin the process of renovating all of our guestroom bathrooms. We take great pride in being one of the historic Cambridge hotels and have recently celebrated our 43rd year. I appreciate your comments regarding our service as we strive to create a culture that is geared solely around satisfying our guests and exceeding all expectations. I encourage you to try us again so that you can see the changes that are happening.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Wiarton, Canada
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 26 August 2011

Based on the reviews I was dreading staying at this Holiday Inn..We bought the Safari package and all went according to plan...I was pleasantly surprised when I walked in the lobby...it was very nice,modern looking and didn't smell at all...our room was very nice...heated floor in the bathroom...decor was modern...beds comfortable..kids had a blast in the indoor pool...the staff was very friendly and helpful...the food wasn't the best I've had...but was good...will definitely go back!!

  • Stayed August 2011, travelled with family
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
Thank HMiller144
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
, Front Office Manager at Sunbridge Hotel & Conference Centre Cambridge, responded to this review, 15 September 2011
The Holiday Inn Cambridge is committed to providing the highest quality in service and product and I am happy to see that you were very satisfied with your stay at our hotel. We are really pleased to receive praise and acknowledgement of such a positive nature.
Thank you for being our guest and for your comments. Please feel free to contact the hotel directly if you would like to discuss any of this further. We hope to see you again soon!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Toronto, Canada
1 review
Reviewed 11 August 2011

I booked a stay at this holiday inn for a recent wedding and was very disappointed with the hotel. It looks like this hotel is about 25 - 30 years old and has never been renovated. The bathroom in particular was in need of work. The white grout in the bathrooms had yellowed and the shower/tub was so dingy it felt like I was at the local ymca. The "soft" pillow was so lumpy it felt like my childhood pillow that I refused to throw away.

All of that being said, the staff were very courteous.

  • Stayed August 2011, travelled as a couple
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
Thank fergusob
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
, Front Office Manager at Sunbridge Hotel & Conference Centre Cambridge, responded to this review, 15 September 2011
The Holiday Inn Cambridge in committed to providing the highest quality in service and product and I am disappointed that we have not been able to live up to our commitment. We understand from your comments that there are areas in our hotel that suffer from some physical and operational deficiencies. As part of our brand ‘refresh’ throughout the Holiday Inn, I am pleased to say that we are making the necessary improvements and updates to the appearance of our hotel and have plans in our budget for next year to continue the work.

I am sure you can agree that companies such as ours would hear more of the bad then the good. It is truly rewarding when a guest recognizes our staff’s efforts and takes the time to say thank you. We would love for you to return and experience the true Holiday Inn Cambridge and its warm service.

Thank you for your comments and please feel free to contact the hotel directly if you would like to discuss any of this further. We hope to see you again soon!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Sarnia, Canada
Level 1 Contributor
4 reviews
4 hotel reviews
Reviewed 3 August 2011

To begin with, we arrived shortly before check in time and were told both rooms weren't ready. Arrived back 15 minutes later to a long line up and told only one room was ready. Told it wouldn't be long for the 2nd room. After waiting in the lobby for an hour and a half, the 2nd room was finally ready after 5:30 in the evening. This slowed down our dinner plans as we hadn't even dropped our luggage off in our room. The room was clean but found the patio door didn't lock. Was told the little metal bar was sufficient and we were on the ground floor. Purchased the safara package and the dinner vouchers were not available at the time. Was told to put the meal on our room in order to get the 30% discount for dinner. When the charge appeared on our final bill you couldn't understand where the kids meals were deducted and where the 30% discount was. A bit of a scam going on. Opted for a swim in the indoor pool only to find out there were no towels. The following morning when we went down for breakfast there was a very lengthy wait so ended up going elsewhere for breakfast as the children were quite hungry. What a waste of the free breakfast vouchers that are part of the package. |There appeared to be several other families doing the same so its easy to see how they're saving on these package deals. Staff were friendly and helpful to the best of their resources but it was obvious there were not enough staff working to accomodate all the guests. Definitely the worst hotel experience I've had in 30 years staying in numberous hotels throughout Canada and the US.

  • Stayed July 2011, travelled with family
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
Thank Travellor58
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
, Front Office Manager at Sunbridge Hotel & Conference Centre Cambridge, responded to this review, 13 August 2011
Thank you for taking the time to convey your feedback regarding a recent stay with the Holiday Inn Cambridge. Your willingness to share your thoughts with us is genuinely appreciated by our entire team, so we can continually strive to serve you better.
Your comment with regards to the kids eat free program and the 30% off dinner being confusing is an understandable one, and I am sorry you weren't given all the information. The 30% discount is removed from your bill in the restaurant and the kids meals are adjusted from your bill at the front desk. I have looked at the posting in the system and the kids meals were deducted from your dinner bill. I do sincerely apologize for the miscommunication on our half relating to the kids eat free program during your stay with us.
We have also just purchased more pool towels so that there will always be some in the pool area.
Thank you for your comments and please feel free to contact the hotel directly if you would like to discuss any of this further. We hope to see you again soon!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Toronto, Canada
Level 6 Contributor
109 reviews
70 hotel reviews
common_n_hotel_reviews_1bd8 77 helpful votes
Reviewed 27 July 2011

not much reason to stay here unless you want to visit the cities above (and Cambridge), clean and well maintained. Small indoor pool, easy free parking and internet.

Room Tip: make sure you have a room where the internet works..if not the hotel will provide wireless router fo...
See more room tips
  • Stayed August 2010, travelled with friends
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
Thank Lambert B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hotels you might also like...
Also consider these accommodations in or near Cambridge
0.8 km away
Best Western Plus Cambridge Hotel
0.1 km away
Comfort Inn Cambridge
Comfort Inn Cambridge
#7 of 10 in Cambridge
138 reviews
0.8 km away
Hilton Garden Inn Kitchener
Show Prices
Show Prices
Show Prices
2.9 km away
Homewood Suites by Hilton Cambridge-Waterloo, Ontario
6.2 km away
Kitchener Inn and Suites
Kitchener Inn and Suites
#1 of 14 in Kitchener
742 reviews
1.2 km away
Travelodge Cambridge - Waterloo
Show Prices
Show Prices
Show Prices

Been to Sunbridge Hotel & Conference Centre Cambridge? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Sunbridge Hotel & Conference Centre Cambridge

Property: Sunbridge Hotel & Conference Centre Cambridge
Address: 200 Holiday Inn Dr, Cambridge, Ontario N3C 1Z4, Canada (Formerly Holiday Inn Cambridge)
Region: Canada > Ontario > Region of Waterloo > Cambridge
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
Ranked #9 of 10 Hotels in Cambridge
Price Range (Based on Average Rates): $
Hotel Class:3 star — Sunbridge Hotel & Conference Centre Cambridge 3*
Number of rooms: 143
Official Description (provided by the hotel):
Choose the best full-service Cambridge, Ontario hotel. Our Cambridge hotel offers you small-town charm and full-service. Visitors to southwestern Ontario will find our hotel's location and amenities beyond their expectations. Located halfway between Toronto and London, Cambridge is nestled along the banks of the Grand River which offers a variety of activities for everyone. Guests value our hotel's proximity to area attractions like the Southworks Outlet Mall & Antique Mall, Wings of Paradise and the vibrant downtown of Cambridge. Our hotel's easy access to Hwy 401 makes it easy to visit St. Jacobs and African Lion Safari. Corporate guests appreciate our Cambridge, Ontario hotel's location close to the Region of Waterloo International airport, Toyota, ATS, Rockwell, Com Dev, Novocol Pharmaceutical and the School of Architecture. We also offer the value of free high-speed, wireless Internet access, a 24-hour business centre and more than 7,000 sq. ft. of flexible space for meetings and special events. Our Cambridge, Ontario hotel's multi-lingual staff offers genuine service and amenities like spacious rooms with upgraded duvets on pillowtop beds. We invite you to dine and relax in our Fireside Lounge. You can play in the area's largest indoor or outdoor pools, and workout in a well-equipped fitness centre. On your next visit to Cambridge, Ontario, choose the area's finest hotel. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, IHG, Booking.com, Expedia, Priceline, Travelocity.ca, TripOnline SA, Cancelon and getaroom.com so you can book your Sunbridge Hotel & Conference Centre Cambridge reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Holiday Inn Cambridge Hotel Cambridge
Cambridge Holiday Inn
Holiday Inn Cambridge Ontario
Sunbridge Hotel & Conference Centre Cambridge Ontario

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing