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“Treated First Class” 5 of 5 bubbles
Review of BEST WESTERN PREMIER C Hotel By Carmen's

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BEST WESTERN PREMIER C Hotel By Carmen's
Ranked #1 of 20 Hotels in Hamilton
Certificate of Excellence
Chesley, Canada
1 review
“Treated First Class”
5 of 5 bubbles Reviewed 28 March 2012

As soon as we walked into the lobby and were greated by Carlos,I knew this was going to be a good nights stay.
My wife loved our room and wanted to stay longer just to relax and let our son swim,we could not but will be back.
When we left, Peter Mercanti gave my son his card and said" call me when you come back and I will look after you" my son thought that was cool.
Thanks and see you again

  • Stayed March 2012, travelled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank noel j
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
justinm888, President at BEST WESTERN PREMIER C Hotel By Carmen's, responded to this review, 31 March 2012
Thank You for taking the time to post your review, we certainly appreciate it.

It's so great to know that we were able to provide you with a memorable experience, and look forward to your return.

Joe Mercanti,
President
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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658 reviews from our community

Traveller rating
    535
    88
    15
    11
    9
See reviews for
192
207
30
159
Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    5 of 5 bubbles
  • Service
    5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (133)
Date | Rating
  • Dutch first
  • English first
  • French first
  • Italian first
  • Portuguese first
  • Any
English first
Whitby, Canada
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 bubbles Reviewed 27 March 2012

This was a very, very nice hotel. Very clean and beautiful room. Lobby and Reception area were very modern and beautiful. Breakfast was included with the room and was enjoyable.

The staff was very friendly and accommodating. I have only one complaint. There is insufficient parking available in the lot. We had left the hotel again shortly after check-in. When we came back there was no parking available for us. With a banquet facility attached (next door), there is limited parking as it is for the hotel guests but when the banquet halls are in use, there is little to know parking available unless you want to park on the street down the block which is something that I we really were not to keen on doing.

  • Stayed March 2012, travelled with friends
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank Karen B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
justinm888, President at BEST WESTERN PREMIER C Hotel By Carmen's, responded to this review, 28 March 2012
Thank you Karen B for your recent Trip Advisor Review. We are so happy you enjoyed our modern luxury boutique hotel.
We do however, realise we are a busy hotel especially with our affiliated top of the line Banquet & Entertainment Center next door. So we hope once we have implemented our valet service you will return to us with a 100% satisfaction.

Warmest Regards,

Joe Mercanti,
President
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Campinas SP, Brazil
1 review
5 of 5 bubbles Reviewed 22 March 2012

This is an excellent place to stay. The staff if professional, efficient and friendly. They will go out of their way to make sure your stay is perfect.
Rooms are comfortable, spacious and provide a good environment to rest at the end of the day as well as an office set-up that allows you to get any paperwork done.
Restaurant is one of the best in town and they will always find you a spot even if it is full. The food, wow it’s the best Italian I have had in years.
If you are traveling through the region, this is probably the best place to stay.

Room Tip: Corner suites are large and quiet
See more room tips
  • Stayed March 2012, travelled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Daniel F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
justinm888, President at BEST WESTERN PREMIER C Hotel By Carmen's, responded to this review, 22 March 2012
Obrigado pelo seu comentàrio Daniel F,

Our team makes every effort to ensure all our guests are happy, thank you for acknowledging their efforts. We are also happy to know you enjoyed the comfort and spaciousness of our rooms and were able to get all your required work done at your in room desk.

Our Executive Chef who has vast experience including spending time in Italy will be appreciative of your kind words regarding Baci Ristoranté

Relacào,

Joe Mercanti,
President
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Ottawa, Canada
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 21 March 2012

Clean room, all that you will need. (nice clean remote control too). Food in the restaurant was great. I told the head chef I would write a review at dinner last night. The carbonara was fantastic. Prices reasonable. Stay here, eat here.

  • Stayed March 2012, travelled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Hugh1234
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
justinm888, President at BEST WESTERN PREMIER C Hotel By Carmen's, responded to this review, 22 March 2012
Thank you very much for your review Hugh1234,

We are so pleased you were able to stay with us and experience what we have to offer. I will be sure to inform Chef John and his team how much you enjoyed the carbonara.

Warmest Regards,

Joe Mercanti,
President
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Barrie, Canada
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 16 March 2012

My family and I stayed at this property during the March break and were delighted with the service and overall appearance of this hotel. The staff were extremely helpful and friendly and made our stay in Hamilton a very pleasant experience. The breakfast buffet that was included was very good with a nice variety of hot and cold items. As well the restaurant had staff available to make eggs to order and waffles.
I would highly recommend this hotel and look forward to our next stay here.

  • Stayed March 2012, travelled with family
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank 4Vacation_11
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
justinm888, President at BEST WESTERN PREMIER C Hotel By Carmen's, responded to this review, 17 March 2012
Thank you 4Vacation_11,

We are delighted you chose to stay with us for your March Break Getaway and just as thrilled we were able to supply you with a memorable experience.

Thank you for your business and your kind words. Both are appreciated.

We look forward to your return.

Regards,

Joe Mercanti,
President
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
London, Canada
Level Contributor
15 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 bubbles Reviewed 15 March 2012

From the moment we checked into the new Hotel we were treated like Royalty by Carlos and the Front desk staff. When we checked into the the Roma Suite we were amazed by the beauty of the room and the luxurious feeling it gave us. Beautiful Hotel and the Pool and Hottub were great too. We also had amazing Food and service in the Baci Ristorante for breakfast both mornings. Thanks to Carlos and the staff who take great pride in their service. Thank you Thank you and many Thank you's

Room Tip: We had the Roma Suite with two bedrooms a full kitchen and great bathroom
See more room tips
  • Stayed March 2012, travelled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Elska P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
justinm888, President at BEST WESTERN PREMIER C Hotel By Carmen's, responded to this review, 16 March 2012
Dear Elska P,

Thank you for your kind review. We are thrilled we were able to supply you with the hotel experience we strive for on a daily basis.
I will also pass on your review to the staff and management of Baci Ristorante as well as Carlos and the rest of our front desk team. Thank you for acknowledging them personally.

Come back soon!

Sincerely,

Joe Mercanti,
President
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Level Contributor
30 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
5 of 5 bubbles Reviewed 11 March 2012

With only one day for a family getaway we were looking to be spoiled and this hotel delivered! Clear that staff enjoy their job and take pride in offering great service. Room was clean and very comfortable. Spent lots of time in pool. Did not take advantage of courtesy limo to a nearby movie theatre but cool feature! Only complaint is eggs were a little dry on buffet but having full breakfast as part of room price a definite draw in choosing this hotel. Would definitely stay here again!

  • Stayed March 2012
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Jakeez
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
justinm888, President at BEST WESTERN PREMIER C Hotel By Carmen's, responded to this review, 14 March 2012
Dear Jakeez,

Thank you for your much appreciated Trip Adisor review.

We are so pleaseed that the one day you had for a family getaway you chose to stay with us.
And we sure hope you are able to return to us in the near future so we may again be your hotel of choice. We would also like the opportunity to improve any areas in which you were not 100% satisfied.
Looking forward to spoiling you and your family again.

Kindest Regards,

Joe Mercanti,
President
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about BEST WESTERN PREMIER C Hotel By Carmen's

Property: BEST WESTERN PREMIER C Hotel By Carmen's
Address: 1520 Stone Church Rd E, Hamilton, Ontario L8W 3P9, Canada
Phone Number:
Region: Canada > Ontario > Hamilton
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Kitchenette Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 20 Hotels in Hamilton
Price Range (Based on Average Rates): $
Hotel Class:3 star — BEST WESTERN PREMIER C Hotel By Carmen's 3*
Number of rooms: 52
Official Description (provided by the hotel):
Hamilton's first luxury boutique hotel welcomes you! The BEST WESTERN PREMIER C Hotel by Carmen's offers you the modern conveniences of home in a comfortable and classic setting. Your hotel experience will be enhanced as you embrace a touch of Italian culture. All of our rooms and suites are themed after Italian icons and cities including Frank Sinatra, Sophia Loren, Vince Lombardi, Leonardo Da Vinci, and Venice. Custom artwork featuring these personalities and cities define each room. ... more   less 
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Also Known As:
BEST WESTERN PREMIER C Hotel By Carmen's Hamilton, Ontario

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