Great experience as someone who has done many before! The puzzles were challenging and fun, perfect... read more
193
65
18
7
6
The Crux Escape Room Inc.
847 Upper James St, Hamilton, Ontario L9C 3A3, Canada
Open today: 12:00 p.m. - 10:30 p.m.
Review Highlights
“Great service and puzzles”
Annie-on-a-trip
“First timer- great experience and highly recommended!”
First time to an escape room and it exceeded our expectations! Fun and interesting experience, the... read more
P4571XKdavidd
via mobile
kierand729
1
Ripped off my deposit and refusing to answer emails phone or fb messages
Review of The Crux Escape Room Inc.
Date of experience: January 2022
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Yusrakhan93
Mississauga, Canada
1
I thought the idea of escape rooms is really fun, specially if it's with a team. It makes you think outside the box.
Date of experience: November 2021
Review collected in partnership with this attraction
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
TheCrux, Owner at The Crux Escape Room Inc., responded to this reviewResponded December 29, 2021
Thanks for the review, Yusrakhan93! We love escape rooms, we're avid customers and game masters! Can't wait to see you again.
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
brand4152
9
via mobile
Great experience. As a family of teens we tried the "The Cell". Decor etc was great. Puzzles varied in complexity. Over all perfect level for us. Staff was helpful and friendly. Would definitely recommend and plan to return to try a different room.
Date of experience: July 2021
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TheCrux, Owner at The Crux Escape Room Inc., responded to this reviewResponded August 6, 2021
Thanks for your review. We're glad you had a great time at The Crux. We look forward to seeing you again!
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
398jodif
1
My friends and I recently went to the aunt Edna’s condo room. Although the staff was very nice and accommodating, the room was much too easy. My friends and I got out in under 25 minutes, when we were prepared for 50. Most of the puzzles were pretty base level and did not require very much problem solving. However the rooms decor was cool and fitting to the theme of the room. The room could have been improved by adding more puzzles, or making them more challenging. For example not just putting mugs or books in chronological order... but having to figure out the correct order based on another problem. I would not recommend this room to someone, however it was a cool concept and the staff was very nice.
Date of experience: September 2020
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
TheCrux, Owner at The Crux Escape Room Inc., responded to this reviewResponded August 6, 2021
Thanks for your review, 398jodif. We're sorry Aunt Edna's Condo wasn't up to your groups difficulty level. We have had a change in management, and with that we have retired Aunt Edna's Condo. I would like to encourage you to come back and try one of our other experiences for a better challenge.
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
P9222QUmikec
1
First time experiencing an escape room (although the rest of my team had experience), we did Area 51 and it was awesome! We didn't solve it in time though, but that's on us. The staff was friendly and helpful.
They have also set up proper protocols for COVID-19. I would return again.
Date of experience: August 2020
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
joely151
Chicago, Illinois
1
The staff was very helpful. The room was complex enough without being impossible. The clues buried in there difficulty and and how to apply them to the puzzle. Make sure you let the staff show you how to open each type of lock before the puzzle begins.
Date of experience: February 2020
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.