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Review Highlights
Great service and puzzles

Great experience as someone who has done many before! The puzzles were challenging and fun, perfect... read more

Reviewed April 17, 2022
Annie-on-a-trip
Unique experience

I thought the idea of escape rooms is really fun, specially if it's with a team. It makes you think... read more

Review collected in partnership with this attraction

Reviewed November 30, 2021
Yusrakhan93
,
Mississauga, Canada
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Reviewed January 23, 2022

I have emailed left voice mail called over and over again with no one answering phone and fb message to switch a game date and time. For a week in advance. No response but they took my deposit…their website wasn’t allowing me to rebook and their answering machine was generic it didn’t even say the crux…I said that concerned me when I left a message it makes me worried it’s gone out of business or something is going on with covid restrictions…then today I called again and voice mail fixed so someone retrieved my message and no call back and I see they viewed my fb message but again no response…

Date of experience: January 2022
Thank kierand729
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed November 30, 2021

I thought the idea of escape rooms is really fun, specially if it's with a team. It makes you think outside the box.

Date of experience: November 2021
Review collected in partnership with this attraction
Thank Yusrakhan93
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
TheCrux, Owner at The Crux Escape Room Inc., responded to this reviewResponded December 29, 2021

Thanks for the review, Yusrakhan93! We love escape rooms, we're avid customers and game masters! Can't wait to see you again.

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Reviewed July 27, 2021 via mobile

Great experience. As a family of teens we tried the "The Cell". Decor etc was great. Puzzles varied in complexity. Over all perfect level for us. Staff was helpful and friendly. Would definitely recommend and plan to return to try a different room.

Date of experience: July 2021
Thank brand4152
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
TheCrux, Owner at The Crux Escape Room Inc., responded to this reviewResponded August 6, 2021

Thanks for your review. We're glad you had a great time at The Crux. We look forward to seeing you again!

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Reviewed September 8, 2020

My friends and I recently went to the aunt Edna’s condo room. Although the staff was very nice and accommodating, the room was much too easy. My friends and I got out in under 25 minutes, when we were prepared for 50. Most of the puzzles were pretty base level and did not require very much problem solving. However the rooms decor was cool and fitting to the theme of the room. The room could have been improved by adding more puzzles, or making them more challenging. For example not just putting mugs or books in chronological order... but having to figure out the correct order based on another problem. I would not recommend this room to someone, however it was a cool concept and the staff was very nice.

Date of experience: September 2020
Thank 398jodif
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
TheCrux, Owner at The Crux Escape Room Inc., responded to this reviewResponded August 6, 2021

Thanks for your review, 398jodif. We're sorry Aunt Edna's Condo wasn't up to your groups difficulty level. We have had a change in management, and with that we have retired Aunt Edna's Condo. I would like to encourage you to come back and try one of our other experiences for a better challenge.

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Reviewed August 30, 2020

First time experiencing an escape room (although the rest of my team had experience), we did Area 51 and it was awesome! We didn't solve it in time though, but that's on us. The staff was friendly and helpful.

They have also set up proper protocols for COVID-19. I would return again.

Date of experience: August 2020
Thank P9222QUmikec
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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