First time to an escape room and it exceeded our expectations! Fun and interesting experience, the... read more
193
65
18
7
6
The Crux Escape Room Inc.
847 Upper James St, Hamilton, Ontario L9C 3A3, Canada
Open today: 12:00 p.m. - 10:30 p.m.
Review Highlights
“Unique experience”
I thought the idea of escape rooms is really fun, specially if it's with a team. It makes you think... read more
Review collected in partnership with this attraction
Yusrakhan93
, Mississauga, Canada
Annie-on-a-trip
1
Great service and puzzles
Review of The Crux Escape Room Inc.
Date of experience: April 2022
Thank Annie-on-a-trip
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P4571XKdavidd
1
via mobile
First time to an escape room and it exceeded our expectations! Fun and interesting experience, the level of difficulty was enough to be tricky, but not impossible (we did as for a couple hints). He gave us an extra bit of time since we were getting so close and it was enough to finish the room- that was much appreciated!
We arrived early and thought it was closed and almost left but found they only open up for when there are bookings which makes sense. If you arrive early and it looks just wait until your scheduled time.
Overall it was a great experience and exciting to solve the puzzles, highly recommended!
Date of experience: March 2022
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
kierand729
1
I have emailed left voice mail called over and over again with no one answering phone and fb message to switch a game date and time. For a week in advance. No response but they took my deposit…their website wasn’t allowing me to rebook and their answering machine was generic it didn’t even say the crux…I said that concerned me when I left a message it makes me worried it’s gone out of business or something is going on with covid restrictions…then today I called again and voice mail fixed so someone retrieved my message and no call back and I see they viewed my fb message but again no response…
Date of experience: January 2022
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Yusrakhan93
Mississauga, Canada
1
I thought the idea of escape rooms is really fun, specially if it's with a team. It makes you think outside the box.
Date of experience: November 2021
Review collected in partnership with this attraction
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
TheCrux, Owner at The Crux Escape Room Inc., responded to this reviewResponded December 29, 2021
Thanks for the review, Yusrakhan93! We love escape rooms, we're avid customers and game masters! Can't wait to see you again.
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
brand4152
9
via mobile
Great experience. As a family of teens we tried the "The Cell". Decor etc was great. Puzzles varied in complexity. Over all perfect level for us. Staff was helpful and friendly. Would definitely recommend and plan to return to try a different room.
Date of experience: July 2021
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
TheCrux, Owner at The Crux Escape Room Inc., responded to this reviewResponded August 6, 2021
Thanks for your review. We're glad you had a great time at The Crux. We look forward to seeing you again!
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
398jodif
1
My friends and I recently went to the aunt Edna’s condo room. Although the staff was very nice and accommodating, the room was much too easy. My friends and I got out in under 25 minutes, when we were prepared for 50. Most of the puzzles were pretty base level and did not require very much problem solving. However the rooms decor was cool and fitting to the theme of the room. The room could have been improved by adding more puzzles, or making them more challenging. For example not just putting mugs or books in chronological order... but having to figure out the correct order based on another problem. I would not recommend this room to someone, however it was a cool concept and the staff was very nice.
Date of experience: September 2020
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
TheCrux, Owner at The Crux Escape Room Inc., responded to this reviewResponded August 6, 2021
Thanks for your review, 398jodif. We're sorry Aunt Edna's Condo wasn't up to your groups difficulty level. We have had a change in management, and with that we have retired Aunt Edna's Condo. I would like to encourage you to come back and try one of our other experiences for a better challenge.
This response is the subjective opinion of the management representative and not of TripAdvisor LLC