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“Great Hotel and great Employees” 5 of 5 bubbles
Review of Holiday Inn Express Hotel & Suites Kingston

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Holiday Inn Express Hotel & Suites Kingston
Ranked #8 of 37 Hotels in Kingston
Certificate of Excellence
Toronto, Canada
1 review
“Great Hotel and great Employees”
5 of 5 bubbles Reviewed 6 February 2012

Stayed at this hotel for the first time, last September 2011, on business. It's now my choice of hotel everytime I'm in town. ( at least once a month) It is conveniently located just off the 401. The newly renovated rooms are great, clean, with neutral, modern decor. They offer firm or soft pillows. The front desk employees are efficient, VERY accomodating, professional, friendly and VERY helpful. I would highly recommend this hotel for anyone staying in Kingston.

  • Stayed January 2012, travelled on business
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank MPM_12
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HotelsKingston, Guest Relations Manager at Holiday Inn Express Hotel & Suites Kingston, responded to this review, 8 March 2012
Thank you for your glowing recommendation. We deeply value your continued business and it is our pleasure to provide you with a first-class experience. We will be seeing you again soon!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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450 reviews from our community

Traveller rating
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (77)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Portuguese first
  • Turkish first
  • Any
English first
new york
Level Contributor
47 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 89 helpful votes
5 of 5 bubbles Reviewed 6 February 2012

I have stayed in lots of 3 - 4 and even 5 star hotels and this hotel should be at least a 3+ star rating. The hotel is off hyw 401 and 5 minute drive to the train station and 10 minutes drive to downtown Old Kingston waterfront. There is lots of fast food places walking distances around the hotel, but the hotel is near a very busy intersection with a gas station on every corner, I would suggest driving to any of these loctaions as it's safer. Parking is in an outdoor hotel parking lot, well lighted and seems safe a Continental breakfast is included the breakfast is well stocked and scramble eggs and sauage is available. The hotel is very clean and the staff is friendly. Fridge in the room and large LCD TV. I will stay here again when visiting Kingston.

Room Tip: I do not think there is any hotel porters, but you can get a porters trolley cart to help with the l...
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  • Stayed February 2012, travelled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank northknight3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HotelsKingston, Guest Relations Manager at Holiday Inn Express Hotel & Suites Kingston, responded to this review, 8 March 2012
Thank you for your kind review. Our hotel is located in a very convenient location next to the highway, restaurants, and shopping. I’m delighted to hear that you enjoyed our free breakfast and that our rooms meet all of your expectations. We look forward to welcoming you back to the Holiday Inn Express on you next visit to Kingston!
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Toronto
1 review
4 of 5 bubbles Reviewed 26 January 2012

As a travelling gnome, this hotel way on my way home (Toronto) from Ottawa and earlier in the day I found out that the forecast called for freezing rain/ snow through out the night. So I decided to stop by, stay the night and not tough it out on the 401.

The hotel is brand new, right off the 401, close to all the major eateries and all amenities are immaculate i.e. breakfast location, pool, business area, bathroom and not to mention the room. Customer service at the front desk is above expectations, the staff at the front desk “Marc” and “Amanda” will definitely make you feel comfortable and safe at the hotel.

Words of advice, if you’re thinking of spending the night in Kingston, checkout this mid-priced, well-located, very clean and friendly-staffed hotel!

Room Tip: Want an upgrade? When checking in, ask if the hotel is fully booked. If not, then ask to see if you...
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  • Stayed January 2012, travelled on business
    • 3 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank OntarioGnome
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HotelsKingston, Guest Relations Manager at Holiday Inn Express Hotel & Suites Kingston, responded to this review, 8 March 2012
Thank you for choosing to stay at our property for your unexpected stop in Kingston. We are so proud to have exceeded your expectations. I hope that you made it back to Toronto safe and sound and that you will think of us next time you find yourself in Kingston.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Montreal, Canada
Level Contributor
40 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
5 of 5 bubbles Reviewed 17 January 2012

Made a stop there, on our way back to Montreal. The room size is perfect, the two beds in the room were queen size and were very comfortable. The fridge is very convenient. The overall hotel and rooms are very clean. We used the pool and hot tub. The water temperature of the pool could have been a little warmer. We would have like to be able to use the hot tub until 10pm( the closing hour of the pool) but at 9pm, a man came to do maintenance on it. We wished he would have waited another hour and let us use it.
The breakfast buffet(included in the price) was great and all of the hotel staff very friendly.
The check-in was a little slow, the desk clerk seemed to have too much to do for one person. The check-out was quick and easy.
We appreciated receiving snacks and bottles of water upon arrival, a privilege reserved to Priority Club members. It is a free membership and anybody can sign up for it.
I would definitely go back to Holiday Inn Express hotels with my family!

  • Stayed January 2012, travelled with family
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank JeanTalon
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Level Contributor
20 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 bubbles Reviewed 6 January 2012

staying in this particular hotel reminded us once again why we kept coming back to holiday inn express hotels. smelling clean sheets, comfortable pillows, clean bathroom, etc. our room had a microwave and a small fridge ( a must when traveling with kids and their milk! ) . we love the hot breakfast and of course, i shouldn't forget the wonderful staff. thank you.

  • Stayed January 2012, travelled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Restinnature
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Montreal
2 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 bubbles Reviewed 28 December 2011

This hotel is conveniently located right off the 401. The service was good, the hotel very clean and comfortable. We booked a king suite because we were travelling with our three children. We were a bit disappointed because although there was a kitchenette with a microwave and small fridge, there were no dishes to cook or eat with ( although we had requested microwaveable dishes on our online booking form). We had to ask the front desk and they gave us some styrofoam bowls and plastic cutlery, but the suite is not set up for cooking for families as other suites we have stayed in. The full breakfast was a hit, as was the swimming pool.

  • Stayed December 2011, travelled with family
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank MontrealMomof3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Toronto, Canada
Level Contributor
12 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
5 of 5 bubbles Reviewed 4 December 2011

I travel on business many nights a month and I am not usually a Holiday Inn guy.
But this Holiday Inn Express in Kingston is really wonderful!
The rooms are very spacious and well appointed. Every is in very good condition, clean and new.
The service that I received at the front desk was very high level. Congratulations!
My stay included free parking (certainly not the case at the downtown hotels in Kingston) and a great continental breakfast!
I will be back - this place rocks!

  • Stayed November 2011, travelled on business
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
4 Thank SammyBaby22
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Holiday Inn Express Hotel & Suites Kingston

Property: Holiday Inn Express Hotel & Suites Kingston
Address: 11 Benson Street, Kingston, Ontario K7K 5W2, Canada
Phone Number:
Region: Canada > Ontario > Kingston
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Suites Swimming Pool Wheelchair access
Hotel Style:
#4 Family Hotel in Kingston
#6 Business Hotel in Kingston
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Holiday Inn Express Hotel & Suites Kingston 2.5*
Number of rooms: 88
Official Description (provided by the hotel):
Located minutes from downtown and adjacent to Highway 401, we are steps away from theatre, shopping and dining choices and offer spacious, well-appointed guest rooms and suites. Start each day with our complimentary Express Start breakfast featuring features hot and cold selections. Enjoy our indoor pool, whirlpool and 24-hour fitness room. You'll appreciate the convenience of free WiFi and parking. Planning a meeting? Our Loyalist Meeting room is perfect for groups of up to 50. Visit our website for packages and special offers. Earn IHG Rewards Club Points. ... more   less 
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Also Known As:
Holiday Inn Express Hotel And Suites Kingston
Holiday Inn Express Kingston
Holiday Inn Express Hotel & Suites Kingston Ontario

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